Hostels in East Java

"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...

"Quarto confortável com bom atendimento, ótima opção para estadia curta para."

"We really enjoyed our one night stay here! The staff were kind and helpful, even giving me tips for getting to the hotel from the ferry over Whatsapp ahead of time. The room was comfortable and pretty with great air conditioning. There were two adorable tiny cats who hung out on the premises who we loved making friends with :) We didn't use the shared kitchenette for anything except the water cooler and fridge, but it was nice to have. Great place!"

"The staff at Snooze Malang are so kind and thoughtful, more so than any accomodation I have ever stayed in! The hostel itself was beautiful, clean and in a great location. Our experience at Snooze Malang helped make Malang our favourite city to visit in Indonesia. "