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Doubletree By Hilton Surabaya

5.0 star property
Luxury hotel with free parking connected to the convention center in Surabaya

Choose dates to view prices

Photo gallery for Doubletree By Hilton Surabaya

Exterior
Executive lounge
Business center
Lobby
Meeting facility
At Doubletree By Hilton Surabaya, travelers find a modern retreat in Genteng. Parents relax poolside with drinks while kids enjoy the playground and arcade/game room. The hotel offers practical amenities like dry cleaning services and free self-parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Laundry
The current price is NT$1,724
NT$2,086 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Guest Room, 2 Twin Beds

City view

Guest Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
Select Comfort bed
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

City view

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Smart TV
Renovated in 2021
Select Comfort bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Guest Room, 1 King Bed

City view

Guest Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
Select Comfort bed
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Smart TV
Renovated in 2021
Select Comfort bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

Corner Suite, 1 King Bed | City view

Corner Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Smart TV
Renovated in 2021
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | City view

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
  • 1485 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, 1 King Bed

Loft Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Loft Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
  • 1098 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed, Accessible

City view

Guest Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2021
Select Comfort bed
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Surabaya Center neighborhood, Doubletree By Hilton Surabaya is connected to a rail/subway station. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's landmarks include Grahadi and Joko Dolog Statue. Traveling with kids? Consider Taman Hiburan Rakyat, or check out an event or a game at Gelora 10 November Stadium.
Visit our Surabaya travel guideOpens in a new window
Map
Jl Tunjungan 12 East Java, Surabaya, 60275

What's nearby

  • BG Junction - 6 min walk - 0.6 km
  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Grand City Surabaya - 2 min drive - 1.7 km
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.7 km
  • Surabaya Zoo - 6 min drive - 6.1 km

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 19 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪We The Fork - ‬3 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Thirthy Three Coffee Bar - ‬3 min walk
  • ‪Jokopi - ‬2 min walk
  • ‪FamiCafé by FamilyMart - ‬3 min walk

About this property

Doubletree By Hilton Surabaya

Luxury family-friendly hotel remodeled in 2021 and located near Tunjungan Plaza
You can look forward to a poolside bar, a coffee shop/cafe, and a playground at Doubletree By Hilton Surabaya. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Multilingual staff, a banquet hall, and a 24-hour front desk
Room features
All 310 individually furnished rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Four Points by Sheraton Surabaya, Tunjungan Plaza

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 288 reviews
The price is NT$2,178
NT$2,635 total
includes taxes & fees
Oct 3 - Oct 4
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Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Cloud 22 Rooftop Bar
  • Makan Kitchen
  • The Koffee Deli & More

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2020
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 544500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Doubletree By Hilton Surabaya Hotel
Doubletree By Hilton Surabaya Surabaya
Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

Does Doubletree By Hilton Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of 2025/9/25, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on 2025/10/12 start from NT$1,724, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree By Hilton Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Doubletree By Hilton Surabaya?

Self parking is free at this property.

What time is check-in at Doubletree By Hilton Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Doubletree By Hilton Surabaya?

Check-out is at noon.

Does Doubletree By Hilton Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is Doubletree By Hilton Surabaya located?

This family-friendly Surabaya hotel is located in the historical district, within a 10-minute walk of BG Junction and Tunjungan Plaza. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Kota Station is 25 minutes by foot and Surabaya Pasar Turi Station is 19 minutes.

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Doubletree By Hilton Surabaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 121 reviews
Rating 8 - Good. 15 out of 121 reviews
Rating 6 - Okay. 4 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanesha Yanestissia S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, super staff, good breakfast, kids friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool.

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very friendly and serviceminded staff. Our room was just perfect; clean, big, with a very comfortable bed.
Stayed 1 night in Jun 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the DoubleTree Hotel, it takes about 10 minutes on foot to BG Junction Mall and about 15 minutes to Tunjungan Plaza. However, you need to cross busy roads, so walking can be a bit challenging.
Stayed 3 nights in Aug 2025

10/10 Excellent

Loke Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya.
Stayed 1 night in Aug 2025

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)
Stayed 1 night in Jul 2025

10/10 Excellent

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities
All good, I like 🙂
Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the excellent services provided by the staff at the hotel. They are very approachable and sincere, which made my stay super pleasant. I would like to thank the front desk and the Koffee staff esp. Farrel, Yusuf and Shinta for the great service when I needed a birthday surprise for my travel mate and they did the birthday wish choc for me (yummy too). Thank you very much for the housekeeping staff too as I left the tips on the table but the staff didn’t take. I am indeed blessed and heartened to see such honest and sincere people at this hotel. Finally, I hope to return to Surabaya and stay at this hotel again. A BIG thank you to you all!
Nice and clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Juliana Commers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service and the staff

Fantastic service and the staff at this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Liked: Amenities
Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Meals were a bit expensive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bin Osman

Liked: Cleanliness, staff & service
The staff very friendly & breakfast is good.
Stayed 7 nights in Aug 2022

10/10 Excellent

Sianto

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Aug 2024

10/10 Excellent

Amuthavalli Shanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Kenichi

Liked: Staff & service, amenities, property conditions & facilities
It was wonderful stay at this time. Although i was not sure about Surabaya but could feel safe and comfortable. Staff were so friendly and helpful, meals at buffet was so nice with so many menus. I like to come back again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Each staff was very welcoming and polite. The hotel service was very pleasant.
Stayed 2 nights in Mar 2024

8/10 Good

Adele

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.
Stayed 1 night in Jul 2024

10/10 Excellent

Aloysius Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Surabaya city center

It is amazing stay in this hotel, their location is in newly renovated Surabaya city center. their room was comfort and their breakfast choice was abundance.
Stayed 2 nights in Jun 2023

10/10 Excellent

HITOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cityscape was also lively and I enjoyed the walk. The security is also very good.
Stayed 1 night in Sep 2023