Doubletree By Hilton Surabaya

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Luxury
5.0 star property
9.2

Wonderful

Serene sanctuary in Surabaya

Buffet breakfast showcases local delicacies with authentic flavors that don't repeat even during long stays. Unwind at the rooftop bar with city views and expertly mixed cocktails. After shopping nearby, return to pristine rooms and refresh in the fifth-floor outdoor pool.

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
The current price is NT$1,773
NT$2,146 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, a desk with a chair, and a city view.

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Bathtub

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Deluxe Suite, 1 King Bed, Bathtub

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub, Corner

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Suite, 1 King Bed, Bathtub, Corner

  • City view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Loft Duplex)

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Suite, 1 King Bed, Bathtub (Loft Duplex)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, Accessible

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Bathtub

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Premium Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Refrigerator & Microwave

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Presidential Suite, 1 King Bed, Refrigerator & Microwave

  • City view
  • 1485 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Executive Room, 2 Twin Beds

  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Bathtub

A modern hotel lobby with a central buffet, seating areas, and a chandelier.

Family Suite, Multiple Beds, Bathtub

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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A modern lobby with a bar area, seating, and large windows overlooking a pool.

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 320 reviews
The price is NT$2,180
NT$2,638 total
includes taxes & fees
Oct 31 - Nov 1
Four Points by Sheraton Surabaya, Tunjungan Plaza
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About the neighborhood

Located in Surabaya Center neighborhood, Doubletree By Hilton Surabaya is connected to the convention center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Traveling with kids? Consider Atlantis Land Surabaya, or check out an event or a game at Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl Tunjungan 12 East Java, Surabaya, 60275

What's nearby

  • BG Junction
    8 min walk - 0.7 km
  • Tunjungan Plaza
    9 min walk - 0.8 km
  • Heroic Monument
    20 min walk - 1.7 km
  • Grand City Surabaya
    2 min drive - 1.7 km
  • Surabaya Plaza Shopping Mall
    2 min drive - 2.0 km

Getting around

  • Surabaya Kota Station
    12 min drive
  • Surabaya Pasar Turi Station
    19 min walk
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • We The Fork
    3 min walk
  • Toko Kopi Padma
    4 min walk
  • Loske Coffee Service
    1 min walk
  • FamiCafé by FamilyMart
    3 min walk
  • Bima Restaurant
    5 min walk

About this property

Doubletree By Hilton Surabaya

  • Luxury family-friendly hotel connected to the convention center
  • Tunjungan Plaza is located near Doubletree By Hilton Surabaya, which provides a poolside bar, a coffee shop/cafe, and a playground. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking, plus valet parking (surcharge)
    • Limo/town car service, buffet breakfast (surcharge), and bike rentals
    • 16 meeting rooms, a computer station, and a front-desk safe
  • Room features
  • All 310 individually furnished rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 43-inch Smart TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

A modern hotel with a curved glass facade, rooftop garden, and multiple dining areas.
Four Points by Sheraton Surabaya, Pakuwon Indah
Surabaya
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 246 reviews
The price is NT$2,253
NT$2,726 total
includes taxes & fees
Oct 25 - Oct 26
Four Points by Sheraton Surabaya, Pakuwon Indah
Compare similar properties

Frequently asked questions

Does Doubletree By Hilton Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on 2026/10/27 start from NT$1,773, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree By Hilton Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Doubletree By Hilton Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Doubletree By Hilton Surabaya?

Check-out is at noon.

Does Doubletree By Hilton Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is Doubletree By Hilton Surabaya located?

This family-friendly Surabaya hotel is located in a shopping district, within a 10-minute walk of BG Junction and Tunjungan Plaza. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Kota Station is 25 minutes by foot and Surabaya Pasar Turi Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Doubletree By Hilton Surabaya Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 119 out of 161 reviews
Rating 8 - Good. 25 out of 161 reviews
Rating 6 - Okay. 9 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 4 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and room service was very quick.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and Friendly Staff!
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good size Staff very friendly Great location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very friendly and serviceminded staff. Our room was just perfect; clean, big, with a very comfortable bed.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service and the staff

Fantastic service and the staff at this hotel.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience !!

The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the property were amazing. They did a great job
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Each staff was very welcoming and polite. The hotel service was very pleasant.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
good quality for price. dining (breakfast) experience was pleasant. Restaurant for dinner time close quick.. limited dining location around hotel.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and security members. A pleasant welcoming fragrance in lobby. Nicely decorated and spacious. The only problem is that Surabaya has no real attractions to offer.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was wonderful stay at this time. Although i was not sure about Surabaya but could feel safe and comfortable. Staff were so friendly and helpful, meals at buffet was so nice with so many menus. I like to come back again!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Much better than Doubletree properties that we stayed before in US. The staff were friendly and helpful and knows us by name.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The staffs at the 1st floor restaurant are friendly and attentive. Vegetarian can request for vegetarian breakfast
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive team, comfortable, contemporary spaces

Comfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
On the second day of my stay, I left my electric toothbrush head in the bathroom, then it was lost after cleaning. On the third day, our toothpaste was gone, and no replacements were given, so we had to go to the convenience store to buy one. In the end, we turned on Do Not Disturb; we dnt want to lose anything. location very good, plenty awesome kopi nearby.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities
Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room is great but when I took a shower, I need to be careful the water looked like overflowing the shower booth.
Stayed 1 night in Sep 2024