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"Staff are superb, very helpful, friendly,well trained"

"Definitely a luxurious hotel with extremely comfortable and plush beds. My husband has back issues and this is one of the main reasons why we keep coming back to this hotel. We are here three times this year and each stay is about a week. Almost every staff member is outstanding in terms of being friendly, approachable and meeting your needs and beyond. We will definitely be back in 2026."

"Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :) Hopefully she gets better customer service experience. "

"Excellence "

"Centrally located just beside Martin Place this is a very nice hotel with friendly staff, spacious rooms with all the facilities. The parking offer with Wilson Parking about 3 minutes walk away was also very convenient. "

"Comfy clean modern rooms, attentive staff, lovely pool deck and a great oasis on the Gold Coast"

"Amazing view from our room, had both ocean and city views. The apartment was clean, spacious, and the layout worked well for our family (two adults and two teens). It was quiet—we couldn't hear any of our neighbors, and construction noise was mostly blocked out when the balcony doors were shut. The property was well maintained, and having the 3 pools helped to spread out the guests so nothing ever felt crowded. We really enjoyed our stay and would definitely come back!"

"Staff were amazing, very attentive and friendly. Room was a great size, bed was comfortable. Air con system and some fixtures are a little dated but didn't take away from the overall experience. View out over the ocean was incredible. Loved the location, was incredibly convenient with a two minute walk to the tram stop that took you everywhere. "

"Good Location, staff were very accommodating and the facilities were clean and tidy thanks"