Rooms were excellent, outstanding value.
Located right alongside beach.
Staff extremely helpful.
Michael
於 2023 年 11 月住了 4 晚
10/10 有夠讚
真實旅客
2023年11月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ótima hospedagem.
Me surpreendeu o conforto decoração atendimento nota 10, principalmente do bartender Sanele que percebendo que estávamos bom tosse preparou um chá especial. O café da manhã é perfeito e completo, o restaurante fornece refeições deliciosas principalmente as pizzas. E fica a beira mar.
真實旅客
於 2023 年 11 月住了 2 晚
10/10 有夠讚
randy
2023年10月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Place
We enjoyed our stay at the Edward Hotel. Very nice staff and great room and terrific breakfast
randy
於 2023 年 8 月住了 2 晚
6/10 一般般
Fancy
團體旅遊
2023年7月10日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Feedback
The customer service was very disappointing, it did not seem like people cared or were keen about meeting our needs as customers of the hotel. Maybe a refresher course would be beneficial.
I would like to commend the quality of the food as well as the service of the chefs, no issues there and great customer service from the team that were making our breakfast and how they deal with us as customers. The rest of the hotel employees can learn a thing or two from them.
The cleanliness is also on point and commendable.
If there are many people or peak periods, maybe the number of employees should be increased to accommodate the increase in demand as that directly affects the service levels.
Lastly, maybe alternative power during load shedding is an option to consider too?
Fancy
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Jayson
商務旅客
2023年5月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super amazing service from all staff! From the reception to the restaurant to the service staff. Excellent excellent service!