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The Zuri Dumai

3.5 star property
Hotel in Dumai with airport shuttle service and a fitness center

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Photo gallery for The Zuri Dumai

Relax in a stylish lounge area with a pool overlooking the city, surrounded by contemporary sofas and chairs.
Welcome to our hotel lobby, featuring a striking mural and a central reception desk with digital display.
Relax in our outdoor seating area, featuring wicker tables and chairs, a bar with stocked shelves, and large windows offering a view of the surrounding landscape.
Relax in a spacious room with a large bed, sofa, and abstract art piece.
Enjoy a vibrant dining experience with a variety of food and drink options at our restaurant, featuring a Toast Bar and comfortable seating for groups.

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Separate bathtub and shower
Bathrobes
  • 13 Ping (43 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 6 Ping (20 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 6 Ping (20 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813

What's nearby

  • Dumai Port - 17 min walk - 1.5 km
  • Taman Bukit Gelanggang - 2 min drive - 2.3 km
  • CITIMALL Dumai - 5 min drive - 3.4 km
  • Dumai Port TPI - 5 min drive - 5.7 km
  • Pertamina Dumai Hospital - 12 min drive - 5.7 km

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • ‪Fitria Sari Rumah Makan - ‬5 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪RM. Pak Datuk 2 - ‬5 min walk
  • ‪Bandrek House 46 - ‬2 min walk
  • ‪Restaurant Pepito. Comfort Hotel Dumai - ‬8 min walk

About this property

The Zuri Dumai

Property highlights
A free roundtrip airport shuttle, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at The Zuri Dumai. Be sure to enjoy a meal at Makan Place, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A ballroom, luggage storage, and multilingual staff
  • A porter/bellhop, a banquet hall, and concierge services
Room features
All 111 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 42-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Similar properties

Breakfast, lunch, dinner served; international cuisine

Grand Zuri Dumai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 17 reviews
Grand Zuri Dumai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Makan Place
  • Zuri on Top

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

Frequently asked questions

Does The Zuri Dumai have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

Is The Zuri Dumai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Zuri Dumai?

Self parking is free at this property.

What time is check-in at The Zuri Dumai?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Zuri Dumai?

Check-out is at noon. Late check-out is available for a fee.

Does The Zuri Dumai provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–4:00 PM on request.

Where is The Zuri Dumai located?

Situated in Dumai, this hotel is within 1 mi (2 km) of Siak Castle, Dumai Port, and Taman Bukit Gelanggang. CITIMALL Dumai is 2.3 mi (3.7 km) away.

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The Zuri Dumai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Wipawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Stayed 1 night in Apr 2025

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip to Dumai

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024

10/10 Excellent

Dinoir

Stayed 5 nights in Jan 2025

10/10 Excellent

YeeVonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024