Find hotels near Dubai Water Canal, Dubai from NT$2,078

"Excellent staff (very professional)"

"Excellent customer service all stuff ve"

"During a time of unrest I felt that reception staff lacked empathy and were quite stoic. My room rate was frozen for the 4 day extention i needed but randomly my mini bar was emptied and I felt service was very basic- no turndown service etc. The normal room rate is quite high and though the room was large I personally had challenges. The safe was broken- they came to fix this after an hour, i got locked in the bathroom- the handle is tiny and latched into broken wood-thankfully there was a phone in the bathroom and I was able to call reception who sent someone to chisel it out, but overall the finish in the room was poor. Light switch panels were lopsided throughout and took time to master. I had club room access but again food choice was very limited and twice on two different occasions I notified waiting staff of flies all around the open salad but nothing seamed to be done. Its a lovely large hotel, lovely pool area and clean, I think I just happened to have a poor experience with the issues. Right on top of the mall is really convenient with lots of food options. "

"No security with respect to identification, accepted guests who were fraudulently using others identities to check in and did not follow up nor express any concern with respect to the matter. "

"Very good"

"the staff at the respect'll rvery helpful splashing the rooms cleaner any thing you asked very helpful but the restaurant and bar over price i thing "

"Great jod"

"Staff in the main desk are not that friendly "

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