Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.We are delighted to welcome you back with us. Sincerely,Antonio OstuniDirector of Operations Sofitel Dubai The Palm!

Dear Valued Guest,We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Hind El KadiriGuest Experience ManagerSofitel Dubai The Palm

Dear Guest, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Dubai The Palm.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.Hope to see you soon.Sincèrement,Team Sofitel Dubai The Palm!

Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for choosing to stay with Sofitel Dubai The Palm during your recent visit to Dubai and for sharing your appreciation with us.Thank you so much for your generous praise, it means a lot for my team. We hope to deliver more such experiences for you on your future visits to our hotel.Sincèrement,Team Sofitel Dubai The Palm!

Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear valued Guest,Greetings from Sofitel Dubai The Palm!On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists”Looking forward to welcoming you again.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized.It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best!Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We are delighted to welcome you back with us. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear valued Guest,Greetings from Sofitel Dubai The Palm!On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists”Looking forward to welcoming you again.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!