Find Historic Hotels in Downtown El Paso, TX

"Rented 2 rooms. Both had mediocre AC. Advertised as included breakfast until 1030. At check in, night manager told us it ended at 10, so we went at 915 to find it closed. Front desk said we should have checked paper included with room key sleeve and wouldn’t offer any sort of credit since it was through Expedia - great satisfaction guarantee. Expedia made it right and gave me a credit. "

"Everything worked fine"

"There was a weird smell when we walked into the room, so we had to open the door to try to get rid of it. The room is dirty, with dust in every corner of the room and walls covered with plaster of god knows what. My kids were walking barefoot in the room, and it left their feet black. The refrigerator was not working ( I didn't care since we had nothing to put in it). The pool was dirty, so we didn't use it (cloudy water)."

"Yes"

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"This is a busy place, but the rooms are quiet."

"Room was clean had a nice view of the pool. No complimentary water in the room. A fan was provided in lieu of poor air conditioning. The TV was not a smart TV… these amenities are pretty basic in other hotels in the same area with a lower nightly rates. You are not allowed food from outside the hotel in the pool area even though their kitchen and bar close early. "

"The rooms are stuffy, old and dirty. The telephone was not connected. The furniture in the room is old and used. The reason I rented a room for the night was because of the indoor hot tube and it didn’t work!! The water looked dirty inside the hot tub and indoor pool. Very disappointed. Will never rent a room anymore. "

"The breakfast was good. It was more about meeting the need such as walk-in shower with rails for support. It seemed the place was renovated since my last trip in this place "