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"Lovely as always"

"The staff was very nice and check in was easy. Room service was veey good but a little limited. The shuttle to the airport was very convenient! "

"No tea and coffee in the room. We called reception and had to call again after one hour of waiting for it, even then it didnt get delivered to the room. "

"It’s a bit tired and not the usual Leonardo Hotel quality but ok for the price. The main issue was that it called The Leonardo Murrayfield hotel when it’s not actually in Murrayfield and over two miles away. Very misleading if you’re attending Murrayfield stadium and want a nearby hotel. "

"The location was great for seeing the castle and the old town. The decor is tired and could use a little attention. The breakfast was okay. They could use an additional coffee machine as the wait for a cup of coffee was quite long."

"Great hotel , great location, clean rooms and great food "

"My stay was lovely. I had a well appointed room. The staff was very kind and assisted me in getting a slippers and robe for the pool. I loved the Starbucks in the bar area. Room service was prompt and lovely."

"Excellent, clean room and great facilities"

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "