明尼蘇達州溫德姆特洛伊城飯店

2.5 星級住宿

Hawthorn Suites By Wyndham Troy, MI

選擇日期以查看價格

評論

6.8 分,滿分 10 分,

熱門設施服務

  • 游泳池
  • 含早餐
  • 寵物友善
  • 含停車位
  • 免費無線上網
  • 空調

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類似的住宿

規定

入住

入住登記開始時間:15:00;入住登記結束時間:03:00
提前入住需視供應情況
提前入住費用:USD25.00
辦理入住手續的最低年齡:21 歲

退房

退房時間:11:00
提供零接觸退房服務
延遲退房需視供應情況
延遲退房費用:USD25.00

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
此住宿恕不在營業時間以外提供入住登記服務。
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

可攜帶寵物入住,每隻寵物額外收費 USD15 (依入住時間長短而有所不同),另加押金每次入住 USD100.00
歡迎攜帶服務性動物 (免付費)
最多共 2 隻 (每隻限重 14 公斤)
有條件限制;如需詳情,請撥打預訂確認電子郵件上的電話聯絡住宿

兒童和加床

歡迎兒童入住
2 位 16 歲 (含) 以下的兒童若與家長或監護人同住一間房 (不加床),則無需支付額外住宿費。
恕不提供折疊床/加床
免費提供搖籃

此住宿接受的付款方式

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金):

  • 押金:每間住宿每次入住 USD300.00

此處已列出所有由住宿提供的收費項目。

可選設施服務

  • 寵物托管押金:每次入住 USD100.00
  • 寵物費:每隻寵物 USD15 (視住宿天數而定)
  • 服務性動物免付費
  • 提前入住費用:USD25.00 (視供應情況而定)
  • 延遲退房費用:USD25.00 (視供應情況而定)

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅,並且可能會改變。

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
入住時指明將用於支付雜費的信用卡的持卡人姓名,必須與主要訂房的房客姓名相符
此住宿接受以信用卡付款,恕不接受現金
提供無現金交易
住宿確認會遵循Count on Us (溫德姆)的清潔消毒措施
尚未接種新冠肺炎疫苗的旅客在住宿內須配戴口罩
請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定由住宿業者提供

其他須知

季節性游泳池於 5 月至 8 月開放
游泳池的開放時間為 10:00 至 22:00

常見問題

明尼蘇達州溫德姆特洛伊城飯店是否有游泳池?

是的,此住宿設有室外游泳池。游泳池開放時間為 10:00 - 22:00。

明尼蘇達州溫德姆特洛伊城飯店是否允許攜帶寵物?

可以,明尼蘇達州溫德姆特洛伊城飯店允許攜帶寵物 (最多共 2 隻),每隻寵物的重量上限為 14 公斤。需支付每次入住 USD100.00 的押金,以及每隻寵物每晚 USD15 的費用。服務性動物免費。可能會有某些限制,詳情請洽住宿業者。

明尼蘇達州溫德姆特洛伊城飯店的停車費用是?

此住宿提供免費自助停車服務。

明尼蘇達州溫德姆特洛伊城飯店的入住登記時間是?

入住登記開始時間:15:00;入住登記結束時間:03:00。提前入住需支付 USD25.00 的費用 (視客房供應情況而定)。非服務時間恕不提供辦理入住服務。

明尼蘇達州溫德姆特洛伊城飯店的退房時間是?

退房時間是 11:00。延遲退房費用為 USD25.00 (視供應情況而定)。

明尼蘇達州溫德姆特洛伊城飯店位於何處?

此飯店位於特洛伊市中心,距離AirTime 蹦床和遊戲公園 1.6 公里,而且距離特洛伊史蹟村和桑莫塞特購物中心不到 5 公里。底特律商店和美國自主神經功能失調研究所也在 5 公里內。

我可以免費取消預訂並獲得全額退款嗎?

可以,這間住宿針對部分房價提供免費取消服務,因為我們重視您的彈性!請至我們的網站查看該住宿的取消政策,了解不適用情況及其他相關規定。

評論

的評論

6.8

6.8

整潔度

8.2

地點

7.2

員工素質

6.6

住宿環境和硬體
10 分,有夠讚;1000 則評論中有 247 則
8 分,不錯哦;1000 則評論中有 294 則
6 分,一般般;1000 則評論中有 174 則
4 分,不太好;1000 則評論中有 105 則
2 分,很糟糕;1000 則評論中有 180 則

評論

已驗證

6/10 一般般

Amy

喜歡:整潔度和客房舒適度
靠近公路,白天太吵了
已驗證

8/10 不錯哦

Mahalia

Good
於 2020 年 12 月住了 1 晚
已驗證

2/10 有點糟

Miranda

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min
於 2021 年 12 月住了 1 晚
已驗證

10/10 有夠讚

Terrence

喜歡:員工素質、設施服務和住宿環境和硬體
Nice
於 2021 年 6 月住了 3 晚
已驗證

2/10 有點糟

Ronisha

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Horrible I would not recommend

Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management
於 2021 年 11 月住了 2 晚
已驗證

2/10 有點糟

Dinesh

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very dirty and dusty . Doors are broken .room is not cleaned .
於 2021 年 11 月住了 2 晚
已驗證

10/10 有夠讚

真實旅客

喜歡:員工素質和住宿環境和硬體
The room was very clean. However,
於 2021 年 11 月住了 1 晚
已驗證

2/10 有點糟

Leon

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Worst property ever

The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home.
於 2021 年 10 月住了 10 晚
已驗證

8/10 不錯哦

William

喜歡:員工素質
The king size bed was wonderful and the shower was great.
於 2021 年 10 月住了 2 晚
已驗證

2/10 有點糟

Yetchyun

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend.
於 2021 年 10 月住了 1 晚
已驗證

4/10 不太好

Erika

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also.
於 2021 年 10 月住了 1 晚
已驗證

2/10 有點糟

Jennifer

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to
於 2021 年 10 月住了 2 晚
已驗證

6/10 一般般

Betty

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度

Nasty never again

The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty
於 2021 年 10 月住了 1 晚
已驗證

2/10 有點糟

Scott

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Slightly better than a crack house, but not much

I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!!
於 2021 年 10 月住了 2 晚
已驗證

2/10 有點糟

Diane

不喜歡:整潔度、住宿環境和硬體和客房舒適度

Should NOT be on hotels.com or any other

Would not stay, found another hotel.
於 2021 年 10 月住了 1 晚
已驗證

2/10 有點糟

David

喜歡:員工素質
不喜歡:整潔度
Disgusting place
於 2021 年 9 月住了 3 晚
已驗證

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
room was very dirty, didnt look clean at all
於 2021 年 9 月住了 1 晚
已驗證

4/10 不太好

Mariah

喜歡:員工素質
不喜歡:整潔度
There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad.
於 2021 年 9 月住了 2 晚
已驗證

4/10 不太好

Steven

喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
I liked that I was upgraded to a two bedroom unit.
於 2021 年 9 月住了 4 晚
已驗證

2/10 有點糟

sandy

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is by far the dirtiest most run down hotel I’ve come across. Broken glass in parking lot. People crammed in one room living with lots of dogs. Hotel doors had paint peeling. First room ac was broken. Second room had black hair stuck to sheets when I pulled back the blanket. Pillows were so old they were no longer rectangular but lumpy squares.
於 2021 年 9 月住了 1 晚
已驗證

2/10 有點糟

arthur

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Dissatisfied disaster.

First was sent to a "room" after some confusion between front desk personnel. Neither was dressed professionally and gentlemen in tee shirt was told he was reading wrong numbers for my credit card and "this is why i have to call people in the morning about their card" I came back to front desk as neither key i was given worked. When i returned to check in lobby to say the cards didnt work. I was greeted with disbelieve that my room keys didn’t work. Returned to assigned room where i was greeted by a guest who said they had the room for the next several days. Return to lobby given a new room in a different building. Room had mold on utility closet and bathroom was filthy. This is not a suites hotel as advertised but apears to be full time housing with occasional overnight rentals. I checked out and did not stay here was informed i would still be charged as no refund policy.
於 2021 年 9 月住了 1 晚
已驗證

2/10 有點糟

Amelia

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度

Do not stay here!!!

The photos of this property must’ve been taken YEARS ago because it no longer looks like the photos. The hotel was filthy. I found a previous guests clothing in a chair. Spiders in the room. Dust and dirt everywhere. Couch was stained and had holes in it from cigarette burns. The carpets were so filthy my feet turned black from walking around shoeless and I have athletes foot now.
於 2021 年 9 月住了 3 晚
已驗證

2/10 有點糟

Matthew

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me.
於 2021 年 9 月住了 2 晚
已驗證

4/10 不太好

Jim

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed at Hawthorn before, not this one but others. Great concept. Extra room, a kitchen so you don't have to eat out....this one was not that place of previous properties. I'm sure there is a customer for this property (all I will say) but don't go with high expectations. If price is your driver, this is a good choice. (all I will say). Not even sure how to describe it other than to say, think twice. .
於 2021 年 8 月住了 1 晚
已驗證

4/10 不太好

LaTonya

不喜歡:整潔度和住宿環境和硬體

Disappointed

Multiple big black spiders inside the room, the bathroom door had been kicked in, the frame around the door was busted up, the air conditioner didn’t cool the room down the thermostat was set at 49 degrees, I was afraid to go to sleep, fear of a spider might crawl on me, sleep with the lights on.
於 2021 年 9 月住了 1 晚