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"Check in was woeful!!!! Bar& kitchen staff were very helpful but remote check-in management did not work (unlike some other hotels that seem to know how to manage Wotif bookings). It took well over an hour to get the entry codes. And then thebroom heating did not work - and remote management could not get anyone to fix it (being a Sunday is no excuse). At leadt the shower was hot - we hadnt get warm somehow. I've been more comfortable camping!!"

"much better than just excellent. Great room, view, nice people, clean, friendly. Off the beaten path where the lake is beautiful. Well worth it."

"Great experience from the moment we drove to the entrance. Very good service. Spectacular building, tasteful decor and beautiful surroundings. Incredible breakfast and amenities. The only few things that made me not give it 10/10 was the fact you have to pay 10€ to use the spa, which I can’t justify with a hotel of this price tag. Also, we wanted to be bougie and order room service but neither of the phones in the room was working so we had to go downstairs to order which kind of defeats the purpose. The only open fountain has very limited hours open. "

"Liked everything about the Hotel Casino Chaves"

"5star experience! Wasn’t our first time there. And it definitely will not be our last!! "

"Very nice stay. Thank vou. "