Search Hotels in Regional District of Central Kootenay

"Room was very clean and linen smelled lovely. Young lady at reception wasn’t friendly which was disappointing. Bathroom very small but clean and restaurant staff didn’t check on us or ask to refill wine glasses. Food was okay. Not bad to stay here but don’t expect luxury"

"Here’s a polished review you can post or adapt depending on how harsh or balanced you want it to sound: We stayed at this hotel because it was advertised as “fully renovated,” but unfortunately that was not our experience. While there have clearly been some cosmetic upgrades, this is still an older motel with many issues that need attention. Our room had several maintenance problems, the floors and stairs creaked loudly, and the air conditioning was basically just a swamp cooler and did not cool the room well. There was also no phone in the room, so we had to use our cell phones anytime we needed to contact the front desk. One of the biggest frustrations was that the hotel failed to notify guests that a large teen boys sports team was occupying most of the property during our stay. The first night was extremely noisy, and at one point we had to push through groups of boys just to get to the stairs. The noise continued late into the night and made it difficult to sleep. We also had an uncomfortable situation where we heard someone lingering outside our door, only to find a random man standing there. It did not feel secure or well managed. Overall, this property feels more like an old motel with basic upgrades rather than a truly renovated hotel. With better communication, maintenance, and guest management, the experience could have been much better."

"Clean large room, although noisy at times as window overlooked indoors pool with noisy bathers. Staff were very helpful. Breakfast was basic but passable. Ideal for restaurant next door."

"Lovely view of lake from breakfast"

"Na"

"We booked a unit that indicated in had a kitchen, we were originally shown a smallndarknroom that we would not take. Were given another room and told it was the only one available and had to pay additional fee because it had a king size bed, no kitchen. Don’t know if Hotels.com misrepresented the room or why we had an issue. Previous visits fine."

"The double queen bed cabin we stayed in is very spacious, clean and great views of Upper Arrow lake. The property is beautifully landscaped with various plants, shrubbery and flowers. Hot pools and change rooms very clean and well kept. Had a spa day with an amazing and soothing lavender message. We rather enjoyed our stay and will stay in the future. "

"Fine hotel. No elevator. Expensive shower is overkill. Bathroom floor is heated. "

"Staff were wonderful at the front desk and in the restaurant. We were in town to coach at a soccer tournament so our stay was short. Next time we are headed for Nelson, we will stay at the Hume, hopefully for a bit longer!! "