阿爾布蘭茨瓦爾德市出租度假屋

「Apologize that I have to leave a bad comment for this hotel. When I check-in around 17:00 at the reception. My booking is 2 people for 2 nights which I showed the booking her. She marked my booking no. then talking very fast that I cannot get the meaning. Later, she gave me 1 door card. I said we are 2 people here and should have 2 cards. She blaimed me that "I asked you that are you travel alone and you say yes. Then I give you 1 card. Anyway, I can give you another one.". 」

「Unclear from the listing that there were different grades of property. Balcony shown in listing photos but this only exists on 1 apartment. No air conditioning & it took 2 weeks for owner to supply fans - during a heat wave!! Some of the apartments had bed bugs & their bedding was in red bags in the lobby for a good few days! Needless to say we preferred to wash & change our own bedlinen. Apartment was clean but had no cleaning materials, e.g. small floor brush but no dustpan or mop. Washing...

「The room is super cold. The air conditioner can’t be adjusted. I live here is only for the kitchen and Gym」

「Very friendly staff. Clean and spacious room.」