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"Everything was perfect!!! Staff is really nice, rooms are big and comfortable. Nice view of mountains. We recommand 100%"

"Amazing stay. Friendly helpful staff. Food was good. Bed was comfortable. Very clean. "

"One of the nicest hotels. Rooms felt luxury. Walking distance to the beach. Slightly off the city centered so fairly quiet. Great breakfast and WiFi. Would stay here again!"

"5Star throughout. Highly recommend. Even the gym was better than expected. "

"Comfy beds. Good ac. Close to center town "

"Property was clean and comfortable. Our room was quite nice with a large comfortable bed and good air conditioning and a little deck with chairs and a table just outside the door. Black out curtains. Staff was friendly and helpful and spoke English well which was appreciated. Breakfast was very nice with quite a few food options. The 2 pools (1 for children) looked large and very nice unfortunately the hours are from 9am to 7pm so missed this. Due to the heat, allowing it to be open later would have been nice but otherwise a great stay! "

"The property is walking distance to ocean with great restaurants and bars nearby. Check in was quick though we were taken by surprise of added fees for linen per person. I did go back to read Expedia property details and this is stated as part of additional fees. I would not have reserved this room as it was already overpriced without added fees. After they showed us to our room we were told we would be given WIFI info. While a password was provided, it did not work. We asked 2 times and were given the same information each time and never gained access. The room itself was lacking in cleanliness and hygiene. We had to call for help and staff was very upset about this. We were in the dark because the lightbulb was not correctly installed. The shower handle had fallen off when it was turned on and scalded my hand when trying to shut it off ultimately flooding the bathroom. We asked to get this issue fixed too. The maintenance person yelled at us the entire time he was fixing stuff around the unit. We felt unsafe at this point but had no where else to go so we stayed the night. Upon checking out, we were verbally harassed and called imbecile because we left the key on the table in the room as they had instructed us to do. It has been the WORST hotel experience in all of my travel history. STAY AWAY from this place. I am concerned that EXPEDIA would allow this property be listed with as many safety hazards and nonexistent customer care. "

"Location and the pool very clean and enjoyble"

"We only stayed one night while traveling through Petacciato. They have a nice delicious restaurant on-site and a free continental breakfast in the morning. "