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"Very good hotel and location"

"This hotel is ideally located for exploring this beautiful, green part of China called Zhangjiajie. It's only a 12 minutes walk to the 'East Gate' entrance to the amazing National Forest Park where one of the highlights is the Avatar Mountain. The hotel is very closed to many eateries as well as the Grand Threater (the nightly show is a must) with huge rooms even for China standard and all the staff are very friendly and will attend to your every needs. Highly recommend. "

"The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around "

"Beautiful property and amazing hospitality. We were only here for 2 nights but felt right at home. Frankie took care of everything even before we arrived to Zhangjiajie and arranged for our entire trip from start to finish, including daily transport in and out of the park, and our wonderful dinner one of the nights. We even sang karaoke on our last night. Its a lot of fun! I highly recommend if anyone is considering. The west entrance is also quiet and away from the crowds for a quiet retreat."

"Nice clean "

"Would definitely recommend! The staff were amazing. Jerry provided great advice on how to experience the surrounding sites and also was very accommodating to anything that came up. "

"We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter."

"Love the view from 53 floor."

"Good polite service "