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"⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service."

"Friendly staff, decent sized room, and the food in the hotel restaurant is excellent "

"At my job I teach customer service …. Able was above and beyond even what I teach .. I learned from him what great customer service was !!! thank you Able for everything you did "

"Great staff and location "

"The ever splendid Oyster Box. Personal and attentive service in a stunning setting. Uniquely charming. Fabulous service at every turn from the lovely first aiders to the friendly and professional pool staff, to the polite and charming front desk staff . But as ever the icing on this fabulous cake were George and his team and Leon in The Grill. Faultless and friendly service , enthusiastic shared knowledge from a great sommelier and head of house and lovely music from maestro Leon. The monkeys are ever cheekier and Sabenka is sadly missed but the splendour of this lovely hotel endures . And our new favourite breakfast server , Charlie on The Terrace . Already counting the days until we return . Also very lovely to experience sunrise and the regular dolphins swimming by from the sea facing garden cabana . I just need to win the lottery to stay in that amazing Presidential suite ! "

"Spacious room, secure and very clean "

"I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe."

"We loved our stay at the Suncoast Hotel. The rooms were lovely and clean and the staff were so kind, friendly and attentive. We would stay there again for sure. "

"The place was clean, i love white bedding and it was changed every morning, very comfortable, variety of meals in the morning and room service too was served well orders taken promptly and delivered to the room. I was impressed with the overall service and will make it my home whenever I visit Durban..Thank you Blue Waters Hotel"