Thank you for your comments. I am delighted to hear you had a wonderful stay with us and I have shared your comments with the team who were pleased to hear them. We look forward to welcoming you back again soon! Kind Regards, Claire Moorey Deputy General Manager

Dear Christopher,Thank you for sharing a 5-star review of your recent experience. Our team here at Holiday Inn Riverlights iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We made sure to share this feedback with Beth to give her the recognitionthat she deserves. She was delighted to hear your feedback. We hope you’ll revisit us soon.

Dear Jimmy and Aimee,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable stay.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success.I hope we can welcome you back again in the near future.

Good morning Shaun,Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Good morning,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable stay.I will pass your comment to all the team members, it is always great to share positive feedback and success.I hope we can welcome you back again in the near future.Regards,AshleyNights supervisor

Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Riverlights iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

Dear Guest,Thank you for taking the time to rate us. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Regards

Dear Debra,Thank you for choosing Holiday Inn and taking the time to write a review regarding your recent stay with us, we're so happy to hear you enjoyed our location, cleanliness, and breakfast facilities. I will pass on your lovely feedback to the whole team.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Junji,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby, I am most disappointed to learn that your stay was less than satisfying, for this please accept my sincere apologies.Thank you once again for your feedback.Kind Regards,CaitlinGuest Service Assistant

Dear Tony,Thank you for taking the time to contact us regarding your recent stay here at the Holiday Inn Derby Riverlights, we are most disappointed to learn that your stay was less than satisfying, for this please accept our sincere apologies. Thank you for your feedback regarding our rooms and their facilities, we are currently experiencing a refurbishment within the hotel where the issues you have raised will be resolved. This does not however help with your situation and we would like to deeply apologise for your experience and the inconvenience caused to you. All bedrooms should be checked before any guest arrives to ensure all our standards are met. Our security door has been temporarily out of order during your stay but it has now been fixed and is in good condition.Once again, please accept my apologies, and thank you again for your feedback.Kind Regards,CaitlinGuest Service Assistant

Dear Roger,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby, I am pleased to read you enjoyed your stay with us. I will relay all of your lovely comments to our team members, they will be so happy to hear this.We look forward to welcoming you back again.Kind Regards,CaitlinGuest Service Assistant

Dear Nfisha,Thank you for taking the time to contact us regarding your recent stay here at the Holiday Inn Derby Riverlights, I am most disappointed to learn that your stay was less than satisfying, for this please accept my sincerest apologies. I have asked our head housekeeper to review the lack of cleanliness in your room with the room attendant who serviced it so we can ensure this does not happen again. She would like to pass on her apologies for the standard of cleanliness you received. Once again, please accept my apologies for the inconvenience caused to you.Kind Regards,CaitlinGuest Service Assistant

Dear Emily,Thank you for taking the time to post a review regarding your recent stay with us at the Holiday Inn, we're very happy to hear your room was clean and our location was beneficial for you.I hope we can welcome you back again shortly.Kind Regards,CaitlinGuest Service Assistant

Dear David,Thank you for taking the time to write a review regarding your recent stay with us, I'm pleased to see your time with us was enjoyable.I'm sorry to hear the channels on the television were limited, we do apologize for this and any inconvenience caused to you.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear mohsin,Thank you for taking the time to post a review regarding your recent stay with us at the Holiday Inn, we're so pleased to see you had an enjoyable time.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Gemma,Thank you for choosing Holiday Inn and taking the time to post a review regarding your recent stay with us, I am most disappointed to learn that your stay was less than satisfying, for this please accept my sincere apologies. Thank you once again for your feedback.Kind Regards,CaitlinGuest Service Assistant

Dear Pereira,Thank you for choosing Holiday Inn and taking the time to post a review regarding your recent stay with us, we're very happy to see that your time with us was enjoyable.I hope we can welcome you back again shortly.Kind Regards,CaitlinGuest Service Assistant

Dear Michael,Thank you for taking the time to post a review regarding your recent stay with us, I'm so pleased to see you had an enjoyable time.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Stephen,Thank you for choosing Holiday Inn and taking the time to write a review for your recent stay with us, we're so happy to read you enjoyed our clean rooms, friendly staff, and great location. I will pass on all of your lovely comments to our team.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Evie,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby, I am most disappointed to learn that your stay was less than satisfying, for this please accept my sincere apologies.I hope we can welcome you back again in the near future.Kind Regards,CaitlinGuest Service Assistant

Dear Gemma,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable stay.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Chi kwan,Thank you for taking the time to post a review regarding your recent stay with us, we're pleased to see you had an enjoyable time and I will pass on your lovely comments to all our staff members.I hope we can welcome you back again soon.Kind Regards,CaitlinGuest Service Assistant

Dear Carmen,Thank you for taking the time to post a review of your recent stay with us, we're pleased to see you had an enjoyable time.We hope we can welcome you back again in the near future.Kind Regards,Guest Service Assistant

Dear Bridget,Thank you for taking the time to write feedback for your recent stay with us, I'm so happy to hear we exceeded your expectations and that you found us to be a good value for money.I will pass on all of your lovely comments to the team.We hope we can welcome you back again in the near future.Kind Regards,Guest Service Assistant

Dear Geoff,Thank you for taking the time to write a review regarding your recent stay with us, we're very happy to hear you had an enjoyable time and that our staff were able to assist you with directions. I will pass on your lovely comments to our team in the restaurant and the chef, it is always great to share positive feedback and success. I hope we can welcome you back again soon.Kind Regards,Guest Service Assistant

Dear Elaine,Thank you for taking the time to post a review regarding your recent stay here at the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable stay.I hope we can welcome you back again soon.Kind Regards,Guest Service Assistant

Dear Sean,Thank you for taking the time to review your recent stay with us, I am very pleased to read you had an enjoyable experience.We hope we can welcome you back soon.Kind Regards,Guest Service Assistant

Dear Joao,Thank you for taking the time to post a review of your recent stay, we're so pleased to read you enjoyed your time spent with us.We hope we can welcome you back again soon.Kind Regards,Guest Service Assistant

Dear Toby,Thank you for taking the time to write a review regarding your recent stay with us, we sincerely apologize about the air-conditioning. We are aware that the units in several of our bedrooms are currently out of service, and every effort is being made to resolve the issue at head office. We are advising all guests on check-in about the situation and have temporarily removed from online websites that we provide air-conditioning until this is resolved.Once again, please accept my apologies for the issues you experienced and the inconvenience caused to you.Kind Regards,Guest Service Assistant

Dear Stacey, Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to see you had an enjoyable time.I hope we can welcome you back again in the near future.Kind Regards,Guest Service Assistant

Good morning, thank you for the feedback. We really appreciate the kind words, We are so glad you had a lovely stay with us and look forward to welcoming you back to the hotel in the future.

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Hello, thank you so much for leaving us such positive feedback, we really appreciate it. We are so glad to hear that you really enjoyed your stay with us here. And we look forward to welcoming you back to the hotel in the future.

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Good morning, thank you for posting a review. We are so glad you enjoyed your stay here with us at Holiday Inn and we can't wait to welcome you back here in the future!

Thank you for taking the time to post a review regarding your recent visit to the Holiday Inn Derby Riverlights, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success. I hope we can welcome you back again in the near future.

Good evening, thank you for your feedback, We are happy to hear that you enjoyed your stay with us. We will pass along the kind words to our members of staff and the housekeeping team. Thankyou for the positive review.

Good evening, thank you for leaving us such a positive review, we really appreciate the kind words. And look forward to welcoming you back to the hotel in the future.