Ratings based on 992 Verified Reviews

4.2 out of 5
84% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Mar 29, 2020
Close to all shopping. Restaurant and pool good for relaxation.
Comment from Hotel Management
Mar 30, 2020 by Widnyana, Hotel Management
Dear Respected guest Thank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back Regards Widnyana,
2 out of 5
by A verified traveler from Adelaide South Australia

Posted Mar 17, 2020
We experienced torrential rain during our stay and the tiled floor was as slippery as wet glass, In fact I slipped and injured my knee. They have a duty of care to put down floor coverings, however did not happen.One day our room had not been serviced at 5.30pm and the A/C was in operable. The management did however relocate us to another room, only after I demanded it.
Comment from Hotel Management
Mar 17, 2020 by Widnyana, Hotel Management
Dear Gary Thank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit. Once again thank you for your review and we look forward to welcoming you back. Regards Widnyana
2 out of 5
by A verified traveler from Canada

Posted Mar 6, 2020
This hotel needs a renovation. Wallpaper is coming off the walls and room is dirty. We stayed here 4 years ago and it was very nice. Hotel now is quite rundown.
Comment from Hotel Management
Mar 22, 2020 by Widnyana, Hotel Management
Dear Sharon Thank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit. Once again thank you for your review and we look forward to welcoming you back. Regards Widnyana
4 out of 5
by A verified traveler from Wadalba australia

Posted Mar 6, 2020
Nice pool area but people were leaving towels on pool lounges all day but not even at the pool.short walk to the beach and good restaurants nearby.
Comment from Hotel Management
Mar 7, 2020 by Widnyana, Hotel Management
Dear Respected Guest Thank you for your comment and details review. Our guest comfort is our highest mission and your concern has been taken up to the respective department head and we will make the necessary amends and assuring you of the best possible service for your future visit. We are pleased to learn that you have a lovely stay with us and we are looking forward to welcoming you back on your next trip to Bali. Regards Widnyana
5 out of 5
by A verified traveler from Perth

Posted Mar 1, 2020
We love this hotel, the staff are all lovely and make us feel welcome. Breakfast has everything and the pool is amazing and there is no problem getting around the pool. Thank-you for our up-graded room.
Comment from Hotel Management
Mar 1, 2020 by Widnyana, Hotel Management
Dear Tina Thank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back Regards Widnyana,
5 out of 5
by A verified traveler

Posted Feb 28, 2020
Staff is super friendly and helpful. Hotel is in a great location.
Comment from Hotel Management
Feb 28, 2020 by Widnyana, Hotel Management
Dear Respected Guest Thank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoy your stay with us. We are looking forward to welcoming you back on your next trip to Bali Best regards Widnyana
4 out of 5
by A verified traveler

Posted Feb 27, 2020
Comment from Hotel Management
Feb 28, 2020 by Widnyana, Hotel Management
Dear Respected guest Thank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoy your stay with us. We are looking forward to welcoming you back on your next trip to Bali Best regards Widnyana
1 out of 5
by A verified traveler

Posted Feb 27, 2020
Comment from Hotel Management
Feb 27, 2020 by Widnyana, Hotel Management
Dear Respected Guest. Thank you for your star review. We look forward to welcoming you back.
3 out of 5
by A verified traveler from Mandurah

Posted Feb 20, 2020
Bed, was really really comfortable. Walking distance to all restaurants I didn’t like the smoking area in the restaurant.
Comment from Hotel Management
Feb 21, 2020 by Widnyana, Hotel Management
Dear Respected guest Thank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit. Once again thank you for your review and we look forward to welcoming you back. Regards Widnyana
5 out of 5
by A verified traveler from Los Angeles CA

Posted Feb 16, 2020
Beautiful hotel with great costumer service , staff is so friendly and location is great , beach and lots of restaurants , they also have great food, would totally recommend.
Comment from Hotel Management
Feb 21, 2020 by Widnyana, Hotel Management
Dear Heather Thank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back Regards Widnyana,