We will be checking out tomorrow 16th August, one week early. Reasons being:
First day the fridge leaked all over the floor and my daughter nearly slipped over! It was rectified.
Our room has never been cleaned in a week, despite asking.
We have repeatedly had to ask for water, coffee, sugar, towels and toilet paper.
I had to tie the kitchen rubbish and left it at the front door, it was collected but no one brought us another garbage bag and the last garbage bag from the bathroom is nearly full as well.
The pool has not been cleaned at all.
The pillows are lumpy and it has been near impossible to get a good nights sleep.
Lights were flickering in the bedroom a few nights ago, i have the video.
Last night the air conditioner shut off and leaked water down the wall.
The bedroom pool door does not lock. I reported it, nothing was done.
The lounge room pool door is very hard to close and lock.
Cutlery is rusty, dish sponge is disgusting.
Lounge couch and table is very close to the floor causing a lot of back pain.
I expected so much more from this property for my nearly $1800AUD
Your photographs of this property are extremely misleading.
We cannot stay here for another week under these conditions.
I am requesting a refund for the second week due to the above problems.
The day before we left i received a message asking to clean our room & pool. What was the point?