十大人氣德蘭飯店推薦 | 德蘭住宿訂房限時優惠 最低 NT$2,068 起

「Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.」

「The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.」

「the only one suggestion to the staff: please make Sunday food more interesting.」

「They came in our room while we were sleeping」

「My room 124 looked like someone was trying to remodel but failed miserably. The light cover in the bathroom was broken and there was a sponge sitting on top of it. The toilet was inches from the wall and the seat was very loose. Also it looked like someone had capped off an old toilet between the tub and the toilet above ground. There were black spots on the mattress protector when I checked for bed bugs. My husband refused to sleep under the covers! Had everything in the area not been sold out...

「Recommend to others 」