2/10 很糟糕
Kayla
親子旅遊
2024年5月29日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
first of all We reserved a king size bed with a double sofa bed, and they put us in A room with two doubles and a sofa bed. That was the first room this smelled like mildew and mold with the AC vents and was very strong and I cannot believe that they clean that room thinking that that was OK for people to stay in and Safe. Then after speaking to three different people, I finally got us another room but again we wanted a king size bed and we got two doubles. The mattresses were very hard and uncomfortable. We woke up in pain every morning We were there. We have been coming here 4 to 5 times a year for the last five years and this was the first time that we have had a bad Experience. Next time we book if we do not get what we request and what we reserved we will not be coming back to this hotel. This is our hotel and Daytona, But after this experience and the money we pay, we shouldn’t have had this bad at a time. Not including I had to take all of our luggage from sixth floor to the 15th floor and again they do not have enough luggage for even a quarter of the guests. I am Carrying our luggage for five different trips. Because apparently the big luggage carts are for VIP only.
Kayla
於 2024 年 5 月住了 4 晚