5 座室外游泳池，提供泳池遮陽傘和日光浴躺椅
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庫拉索庫努枯水上度假村全包式住宿 - 溫德姆商標精選飯店的評分

3.5 out of 5
庫拉索庫努枯水上度假村全包式住宿 - 溫德姆商標精選飯店
Weg naar St. Willibrordus 36, Kashutuin, Daniel

評論

7.6

不錯哦

10 分，有夠讚；266 則評論中有 88 則" "
8 分，不錯哦；266 則評論中有 87 則" "
6 分，一般般；266 則評論中有 44 則" "
4 分，不太好；266 則評論中有 24 則" "
2 分，很糟糕；266 則評論中有 23 則" "

8.0/10

整潔度

7.8/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

2/10 很糟糕

Ramon

不喜歡：整潔度、員工素質和住宿環境和硬體
never again
於 2024 年 5 月住了 5 晚
Sunny greetings Team Kunuku 於 2024年5月21日回覆
Dear Ramon,Thank you for your review.Please let know what was the issue so we can take action. You can send it by email.

2/10 很糟糕

Carine

不喜歡：員工素質和住宿環境和硬體
Would not recommend or stay at this property again
於 2024 年 5 月住了 5 晚
Sunny greetings Team Kunuku 於 2024年5月25日回覆
Dear Carine,We are sorry to see it was not as expected.Can you let us know by email what was wrong so we can take action on you points.

8/10 不錯哦

Millangelo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A great location for your family to stay.
於 2024 年 5 月住了 2 晚
Sunny greetings Team Kunuku 於 2024年5月17日回覆
Dear Millangelo,Thank you for your nice review.

10/10 有夠讚

Shogo，Mamaroneck

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We visited there in May 2024 and it was a great season. Not so much humidity and no bugs. They have 6 pools including 2 kids ones and 3 big sliders. My daughters, 10 and 6 years old, really enjoyed them. After they slept, my wife and I enjoyed music night from the balcony. I strongly recommend to visit with all-inclusive. No shop near the hotel.
於 2024 年 5 月住了 2 晚
Sunny greetings Team Kunuku 於 2024年5月14日回覆
Dear Shogo, Thank you for your nice review.

6/10 一般般

Chanae

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They need to work on their customer service skills. The ppl in reception ignore you, and the ppl in the restaurant go out of their way to make your stay uncomfortable. You have to pay for a bucket of ice, pizza that they said was free, and the food is horrible. Honorable mention to Vichisn and Billy. They take their job seriously.
於 2024 年 4 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年5月4日回覆
Dear Chanae,Thank you for your nice review.Your review is already discussed with the staff.

8/10 不錯哦

Trudy

親子旅遊
不喜歡：整潔度、員工素質和設施服務
For the amount my family and I spent on this trip it was not worth it. Staff was ok, property was subpar, Amenities were average.
於 2024 年 4 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年5月1日回覆
Dear Trudy,Thank you for your reviewI will discuss your review with out staff.

10/10 有夠讚

Kendra，Fortlee

於 2024 年 4 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年5月21日回覆
Dear Kendra,Thank you for your nice review.

6/10 一般般

Diana

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
For families with small children is a fine option Rent a car if you want to move around. Taxi service is expensive and unreliable. Food is okay. Service is not what you would expect in other Caribbean All inclusive. Example: no one would ever ask you if need anything, if you want a drink, or if you need help carrying your bag 3 floors up stairs. It has a very relaxed atmosphere. The island is so pretty! People are nice. Natural, safe and welcoming.
於 2024 年 4 月住了 5 晚
Sunny greetings Team Kunuku 於 2024年4月28日回覆
Dear Diana,Thank you for your nice review.I will discuss your points of service with our team.

2/10 很糟糕

Vanessa

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Food was horrible every night same food. No fruit variations. Check in was bad room small and hot. Terrible experience
於 2024 年 3 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年4月24日回覆
Dear Vanessa,we are sorry to see it was not as expected.I will discuss tour review with our staff.

4/10 不太好

Christopher

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Very few food choices for dinner and what was offered didn’t taste good. Staff was not friendly…very little customer service.
於 2024 年 4 月住了 5 晚
Sunny greetings Team Kunuku 於 2024年4月18日回覆
Dear Christopher,We are sorry to see that is was not as expected.I will discuss your review with the team.

10/10 有夠讚

Dulcimar

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年4月15日回覆
Dear Dilcimar,Thank you for your nice review.

10/10 有夠讚

Kirstin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was our first time on a resort and we really loved it! The pools and the food & drinks were all close by and it was not crowd at all
於 2024 年 3 月住了 1 晚
Sunny greetings Team Kunuku 於 2024年4月9日回覆
Dear Kirstin,Thank you for your nice review.

6/10 一般般

Sallyann

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Good spot to relax and disconnect as long as you can deal with some slow service. Great value for money plus the shuttles to beach and city is a plus.
於 2024 年 3 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年4月9日回覆
Dear Sallyann,Thank you for your nice review.I will discuss your point of slow service.

6/10 一般般

Jamie

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Property was cute but food was not great. A little ways out of town, but close to beaches. Staff very friendly and apartment was very clean.
於 2024 年 3 月住了 1 晚
Sunny greetings Team Kunuku 於 2024年3月28日回覆
Dear Jamie,Thank you for your nice review.

10/10 有夠讚

Ingrid Tatiana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
everithing was great! thanks
於 2024 年 3 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年3月28日回覆
Dear Ingrid,Thank you for your nice review.

6/10 一般般

Amanda Grisel

情侶出遊
Not enough food choices to eat , served the same thing everyday , spend more money at a better hotel
於 2024 年 3 月住了 6 晚
Sunny greetings Team Kunuku 於 2024年3月26日回覆
Dear Amanda,Thank you for your review.I will discuss your points with our team.

8/10 不錯哦

Marcus

喜歡：整潔度、員工素質和住宿環境和硬體
Very Friendly & Clean Must say very nice for the kids
於 2024 年 3 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年3月24日回覆
Dear Marcus,Thank you for your nice review.

10/10 有夠讚

Jenisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stay was good, a little upgrade to the property would be nice but it’s a good all inclusive stay.
於 2024 年 3 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年3月24日回覆
Dear Jessica,Thank you for your nice review.

6/10 一般般

Rayan

喜歡：住宿環境和硬體
不喜歡：員工素質
於 2024 年 3 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年3月19日回覆
Dear Ryan,Thank you for your review.

8/10 不錯哦

James Bradly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buildings and pools are nicely laid out. Good buffet and shuttle options for beach. Family room was spacious. Snack options limited. Bed matress was uncomfortably worn.
於 2024 年 3 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年3月17日回覆
Dear James,Thank you for your nice review.

4/10 不太好

Abigail

團體旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
There are no elevators on this property so if you’re on the 3rd floor, expect to hike up the stairs carrying your suitcases. They offered no assistance with this. On the first day of our stay, there was no water to our room for 2 hours so taking a shower was out of the question. When I reported the issue, I was told that this was common on mornings because everyone at the hotel was probably using water at the same time so there was limited flow. I was told that there was nothing they could do about it. The food was unappealing, limited and tasted poorly; we chose to venture outside of the hotel to purchase our meals. There was one bartender there (Jaydeon) who made excellent cocktails and was very attentive and hospitable. His service was the only thing that salvaged our experience there.
於 2024 年 2 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年3月13日回覆
Dear Abigail,Thank you for your review.We are sorry to see it was not as expected. We are willing to help of course. I wil review this with our staff.

8/10 不錯哦

Rayshell Felix

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年3月12日回覆
Dear Rayshell,Thank you for your nice review.

4/10 不太好

Chauntae Dache

家庭旅遊, 親子旅遊
不喜歡：設施服務
The stay was mediocre. I’ve never stayed at an all inclusive where there weren’t restaurants or food available 24 hours. The dining is open for breakfast, lunch and dinner only. The snack shacks that they have pick and choose when they will be open and when they are open they are out of everything. The food is not good at all. The rooms are ok. A bit outdated. There was no hot water at night time and the water in the shower floods the entire restroom. One of my family members room was infested with ants and they wouldn’t move them. The pools are dirty as well. Oh and bring your own bath towels as they only have the drying towels no wash cloths.
Sunny greetings Team Kunuku 於 2024年3月12日回覆
Dear Chauntae,If you are well informed upfront you would know we don;t have 24 hour all in service. We never had this in our hotel. The buffet restaurant is open on set times also nothing ne. Beside this we have snacks form 10:00 en also pizza from 12:00. I hope some helped you with the hot water because it is available. We don't provide wash cloths that's correct..

10/10 有夠讚

Wilgens

於 2024 年 2 月住了 1 晚
Sunny greetings Team Kunuku 於 2024年3月26日回覆
Dear Wilgens,Thank you for your nice review.

6/10 一般般

Vanessa

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
.
於 2024 年 2 月住了 2 晚
Sunny greetings Team Kunuku 於 2024年3月4日回覆
Dear Vanessa, Thank you for your review..

2/10 很糟糕

Olivier

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Piscine sale et repas du midi insuffisant
於 2024 年 2 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年3月4日回覆
Dear Olivier,Our pools are cleaned daily and als checked during the day.

6/10 一般般

Yazel，Lyons

團體旅遊
喜歡：整潔度
The resort is very basic and that was great, the food menu needs to have a huge shake up because there was absolutely no variety in terms of Breakfast, lunch & Dinner. Our rooms were nice and clean and the AC worked great, sp great that they need to provide comforters because even at the highest temperature possible the room gets pretty cold at night. Staff was great, although sometimes they just need to be more attentive to the guests. Other than that the stay was okay, not horrible but not fantastic either.
於 2024 年 2 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年3月4日回覆
Dear Yazel,Thank you for your nice review.

4/10 不太好

Lona Doreen

I will never ever come back to this hotel. The staff is so unprofessional, rude and disrespectful. The food choice is minimal. The house keepers don’t clean well. They don’t say welcome or give u a welcome drink. They have you bring your own bags to your room.
於 2024 年 2 月住了 7 晚
Sunny. greetings Team Kunuku 於 2024年2月26日回覆
Dear Lona,Thank you for your review.We are sorry to see it was not as expected.If help needed just ask and we are ready to help.

10/10 有夠讚

heilyn

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Me encantó la comida
Todo fue super. Habitación muy cómoda
於 2024 年 2 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年2月20日回覆
Dear Heilyn,Thank you for your nice review.

6/10 一般般

Jessica

親子旅遊
不喜歡：整潔度
Ok.
於 2024 年 2 月住了 1 晚
Sunny greetings Team Kunuku 於 2024年2月19日回覆
Dear Jessica,Thank you for your review.

4/10 不太好

Zalak

不喜歡：整潔度和員工素質
於 2024 年 2 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年2月19日回覆
Dear Zalak,Thank you for your review.To bad we can't see why your where not happy.

8/10 不錯哦

Saara

於 2024 年 2 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年3月24日回覆
Dear Saara,Thank you for your nice review.

8/10 不錯哦

Saara

喜歡：整潔度
於 2024 年 2 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年2月19日回覆
Dear Saara,Thank you for your nice review.

8/10 不錯哦

Robert，jacksonville beach

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Only one courtesy van per day to the city. That van overbooked every day.. hotel needs multiple vans.
於 2024 年 2 月住了 3 晚
Sunny greeting Team Kunuku 於 2024年2月19日回覆
Dear Robert,Thank you for your nice review.I will take your advice into consideration.

4/10 不太好

Sebastien

喜歡：整潔度
不喜歡：員工素質
於 2024 年 1 月住了 3 晚
Sunny greetings Team Kunuku 於 2024年2月5日回覆
Dear Sebastien,We are sorry we can't see why you give us a 2. Now I can't solve anything that was not as expected..

10/10 有夠讚

Millangelo

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel
Excellent Hotel
於 2024 年 1 月住了 1 晚
Sunny greetings Team Kunuku 於 2024年2月4日回覆
Dear Millangelo,Thank you for your nice review.

8/10 不錯哦

AL RAZI，Tacarigua

喜歡：整潔度、員工素質和住宿環境和硬體
I
於 2023 年 12 月住了 4 晚
Sunny greetings Team Kunuku 於 2024年1月17日回覆
Dear Al,Thank you for your nice review.

8/10 不錯哦

fernando

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean room. Too far away from main city and they could be more creative with food
於 2024 年 1 月住了 2 晚
Sunny greetings Team Kunuku 於 2024年1月16日回覆
Dear Fernando,Thank you for your nice review.

2/10 很糟糕

Lucineide Guimaraes

不喜歡：整潔度、員工素質和住宿環境和硬體
They are preparing to receive a lot of people. the food was always the same. and there wasn't enough red meat. the bread toaster broke and there was no other. They have to improve a lot if they want to receive guests.
於 2023 年 12 月住了 7 晚
Sunny greetings Team Kunuku 於 2024年1月8日回覆
Dear Lucineide,Thank you for your review.We are sorry to see that it was not as expected.I will discuss your points with our team.

4/10 不太好

Otto

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 11 晚
Zonnige groet Team Kunuku 於 2024年1月9日回覆
Beste Otto,Hartelijk dank voor uw beoordeling.Helaas is alleen slecht voor ons niet een kans om te werken aan oplossingen. Graag wil ik u vragen om een mail te sturen naar ons algemene mailadres met uw punten zodat we hier ook aan kunnen werken. ALs ik niet kan lezen wat het probleem was kan ik het ook niet verbeteren. Alvast bedankt.

10/10 有夠讚

Socora

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sunny greetings Team Kunuku 於 2024年2月19日回覆
Dear Sonora,Thank you for your nice review.

6/10 一般般

Brenda

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
I gave the property an average rating (3 stars) because there was some Cons such as no one ever came to clean the room the entire week I stayed without me having to ask after 5days and constantly asking for toiletries such as tissue. Also for a kids hotel I would have liked to see entertainment , there was live music which was nice but no performance, which would have been nice added bonus. However on the good side it is very kid friendly and family centered , the food got better and better everyday and they had variety ( which I was surprised from other reviews) they did have a free shuttle to take your to beach and downtown wilmestad which was nice because taxis are crazy expensive here. The staff was very nice and accommodating ( besides the hiccup with the room cleaning) Overall it was good for the price, if these suggestions or issues are fixed I think they have the potential to be great.
於 2023 年 12 月住了 6 晚
Sunny greetings Team Kunuku 於 2023年12月29日回覆
Dear Brenda,Thank you for your nice review.Sorry to see that the cleaning was not as standard. I will let the housekeeping manager know.

10/10 有夠讚

Fabian a

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Genial hotel recomendado excelente el tema del traslados diario a el centro o playas buena comida y licores
於 2023 年 12 月住了 3 晚
Sunny greetings team Kunuku 於 2023年12月13日回覆
Dear Fabian,Thank you fir your nice review.

8/10 不錯哦

Jasmine

喜歡：整潔度、員工素質和住宿環境和硬體
The property and ammenties were great but the food choices were limited.
Sunny greetings Team Kunuku 於 2024年2月19日回覆
Dear Jasmine,Thank you for your nice review.

10/10 有夠讚

Donald，Pelican Rapids

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We are you happy that we chose to stay here. Great all inclusive at a reasonable price. Location was great. Secure parking for your rental car. Convenient location. We visited a couple different beaches each day. Snorkeled more on this trip then I have before. Several pools great place for families and couples. Had a lap pool that was for adults that was a great place to spend the day. Would definitely come back!
於 2023 年 11 月住了 8 晚
Sunny greetings Team Kunuku 於 2023年12月13日回覆
Dear Donald,Thank you for your nice review.Till next time.

10/10 有夠讚

Daryl

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great
於 2023 年 11 月住了 4 晚
Sunny greetings Team Kununku 於 2023年11月22日回覆
Dear Daryl,Thank you for your nice review.

8/10 不錯哦

Ramesh，claxton bay

Pools
於 2023 年 11 月住了 4 晚
Sunny greetings Team Kunuku 於 2023年11月19日回覆
Dear Ramesh,Thank you for your nice review.

4/10 不太好

doreen Kay

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The place was filthy in the pool area where the kids go into the pool had all iguana poop all over the place.. there was mold on the outside on the chairs that you lay on.. The place was filthy nobody picked up any of the debris that was around the area.. be warned about going to this place we are Americans in this is definitely not a four-star more like a two star.. I can’t tell you how dirty I was and the food wasn’t that great same thing over and over.. The room has a terrible smell to it like a moldy smell.. and they don’t have American outlets..
於 2023 年 11 月住了 6 晚
Sunny greetings Team Kunuku 於 2023年11月16日回覆
Dear Doreen,Thank you for your review.We are sorry to see that is was not as expected. We as team will discuss your review.

10/10 有夠讚

Kaue A

於 2023 年 11 月住了 8 晚
Sunny greetings Team Kunuku 於 2023年11月15日回覆
Dear Kaue,Thank you for your nice review.

8/10 不錯哦

Rob

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Over het algemeen mooien locatie. Jammer van de gehorigheid van de kamers. Lamellen zijn niet af te sluiten zodat geluiden van buiten gemakkelijk naar binnen komen. Denk aan wind en praten. Overkomende vliegtuigen went ook.
於 2023 年 11 月住了 3 晚
Zonnige groet Team Kunuku 於 2023年11月13日回覆
Beste Rob,Hartelijk dank voor uw mooie review.Ik zal uw punten meenemen in de meeting.