Skip to main content

Sterling Hotel Dallas

2.5 star property
Travelers can spend their days lounging by the outdoor pool or playing on the tennis courts before enjoying happy hour at the Jabberwocky Sports Bar

Choose dates to view prices

Located in the heart of Dallas, Sterling Hotel offers a refreshing retreat with an arcade/game room and outdoor pool. Enjoy happy hour or dinner at Jabberwocky Sports Bar, relax in the spa tub, and connect with high-speed WiFi. Guests consistently praise their experience.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

You may also like

Ad

Omni PGA Frisco Resort & Spa

Frisco
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 436 reviews
The price is NT$9,463
NT$12,815 total
includes taxes & fees
Jun 5 - Jun 6
Omni PGA Frisco Resort & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Desk, free WiFi, bed sheets
Dallas Love Field Inn
Medical District
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 10, 1,001 reviews
The price is NT$1,222
NT$1,481 total
includes taxes & fees
May 27 - May 28
Dallas Love Field Inn
Compare similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision

Frequently asked questions

Does Sterling Hotel Dallas have a pool?

Yes, this property has an outdoor pool.

Is Sterling Hotel Dallas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sterling Hotel Dallas?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Sterling Hotel Dallas?

Check-out is at 11 AM.

Where is Sterling Hotel Dallas located?

Located in Stemmons Corridor, this hotel is 2.7 mi (4.3 km) from University of Dallas and within 6 mi (10 km) of Dallas Market Center and American Airlines Center. University of Texas Southwestern Medical School and Trinity River are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

4.2

4.4

Cleanliness

5.6

Location

5.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 102 reviews
Rating 8 - Good. 7 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 36 out of 102 reviews
Rating 2 - Terrible. 40 out of 102 reviews

Reviews

Verified

2/10 Terrible

Merritt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer Clear of the Sterling

Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Okay for the money

The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.
Verified

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities
called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible don't stay!

Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort

Improvements are great, however....

This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
Verified

2/10 Terrible

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuk and double yuk.

This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
Verified

2/10 Terrible

MarcMay

Disliked: Cleanliness, staff & service, room comfort

I will not stay in this Hotel again

I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
Verified

2/10 Terrible

Texas trainer

Disliked: Cleanliness, staff & service, room comfort

Scary!

The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
Verified

4/10 Poor

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuck!

The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
Verified

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont be fooled by the pics of the reception area

You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
Verified

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort

Hard to believe

I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
Verified

4/10 Poor

Padre Joe

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to downtown

The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

football game

toilet would not stop running, found hair in the tub
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it's so old!!

So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.
Verified

2/10 Terrible

Santiago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Commet

The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room
Verified

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Groc. store inside hotel! shuttle serv 2 luv fld.

It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stinky, dirty room

not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.
Verified

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.
Verified

2/10 Terrible

amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel, wouldn't even recommend to my enemies

There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing.
Verified

4/10 Poor

Maryann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours.
Verified

10/10 Excellent

Richard Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in and out.......Best mattress ever!
Verified

4/10 Poor

Leta

Disliked: Property conditions & facilities

Bad Hotel Stay

The shower did not work. There was no phone or TV remote control in the room.
Verified

8/10 Good

Verified traveler

Overall enjoyable.

Older classic hotel, need of remodeling, but nice.
Verified

4/10 Poor

mad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff nice, hotel not so much

Friendly service, however only one person at reception, and it took forever to get checked in. Only one elevator was working so had to wait on that as well. Our room key wouldn't work due to faulty lock. We made three trips downstairs to get it fixed which were failed attempts. Finally they sent someone up with a machine to get us in. Not to fix it. So if we left room someone had to stay in room to let you back in. So overall crappy.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, poor staff

The hotel was nice, loved the pool and hot tub. When we arrived, we got our room key and went to our room to find out it was already occupied, no big deal got a new room. It was nice, it wasnt very cool though, we reported it and it was fixed while we were out that day. We had a smoking room, and guess what they had no ashtrays. The next day we went to the front desk to get towels ( they wont bring them to you) and apparently they were out of them too.