Is Extended Stay America Suites Dallas Frankford Road pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Extended Stay America Suites Dallas Frankford Road?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Dallas Frankford Road?

Check-in start time: 3 PM; Check-in end time: midnight.

Extended Stay America Suites Dallas Frankford Road Reviews, Deals & Photos 2025

Q: Does Extended Stay America Suites Dallas Frankford Road have a pool?

Yes, this property has an outdoor pool.

Q: Where is Extended Stay America Suites Dallas Frankford Road located?

Located in Far North Dallas, this hotel is within 3 mi (5 km) of Shops at Willow Bend, Crayola Experience, and Mary Kay Museum. Quorum Park and Prestonwood Baptist Church are also within 3 mi (5 km).

8/10 Good

farron

2023/9/7

Liked: Cleanliness, staff & service

Two night stay: Spacious room, operational kitchenette and close to services. Easy checkin/out.

Stayed 2 nights in Sep 2023

8/10 Good

Clarence D Spradley

2023/7/31

Liked: Cleanliness, staff & service, property conditions & facilities

it was the best price and value in the area

Stayed 1 night in Jul 2023

10/10 Excellent

Phyllissa

2024/2/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet. Staff is nice.

Stayed 1 night in Feb 2024

2/10 Terrible

Lacorah

2023/10/1

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

its was a lot of ppl living there as there home

Stayed 2 nights in Sep 2023

6/10 Okay

Sara

2023/10/1

Liked: Staff & service

Disliked: Property conditions & facilities

Friendly service, nice rooms, no elevators

Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.

Stayed 1 night in Sep 2023

10/10 Excellent

Zia

2024/2/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good 👍

Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

2023/9/9

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Needs to have working elevator

Stayed 1 night in Sep 2023

10/10 Excellent

Dileep

2023/10/11

Liked: Cleanliness, property conditions & facilities

Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good

Stayed 2 nights in Oct 2023

4/10 Poor

James

2023/7/6

Disliked: Cleanliness, property conditions & facilities, room comfort

Refuge camp

Bathroom sink drain backed up, trash in room when we got there, door deadbolt didn't line up to door frame to be able to be locked.

Stayed 2 nights in Jun 2023

6/10 Okay

Marcus

2023/10/4

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Hallway floors where uneven and the floor in kitchenette where sticky to walk on.

Stayed 1 night in Sep 2023

4/10 Poor

Joyce

2023/10/1

Disliked: Amenities, property conditions & facilities

It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.

Stayed 1 night in Sep 2023

2/10 Terrible

Dana

2024/2/26

Disliked: Property conditions & facilities, room comfort

There was no warning for this!

A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.

Stayed 1 night in Feb 2024

2/10 Terrible

Tarik

2023/6/9

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely worst hotel

Lobby filthy. Receptionists was rude, uninformed, and either on meds or alcohol. No manager on site only a phone that was never answered. The absolute worst hotel I have ever experienced. I travel and spend over 150 nights a year in hotels

Stayed 1 night in Jun 2023

6/10 Okay

Taja

2023/12/16

Liked: Staff & service

Disliked: Property conditions & facilities

There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.

Stayed 3 nights in Dec 2023

4/10 Poor

Domingo

2023/11/29

Disliked: Cleanliness, amenities, property conditions & facilities

Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.

Stayed 1 night in Nov 2023

4/10 Poor

Yvonne

2023/10/6

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service

Stayed 6 nights in Sep 2023

2/10 Terrible

Ta Tanesha

2023/11/29

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.

Stayed 4 nights in Nov 2023

2/10 Terrible

Janie

2023/4/15

Disliked: Cleanliness, amenities, property conditions & facilities

Very disappointed with this property. Place is not well kept, rooms and hall way smell like urine. I asked for manager and nobody ever followed up after voicing issue. Coffee was cold, the was no creamer and what they call breakfast included was a muffin / breakfast bar. Do not recommend!!

Stayed 1 night in Apr 2023

2/10 Terrible

Dale

2023/8/27

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The female staff were great. The men...when you could find them (because they were never at the front desk) were abrupt and rude. There was a pile (literally 6-8 black plastic bags) of trqsh on the hall near our door. The next morning about 11am, i asked the oler man when the trash would be removed because it smells bad. He yold me it was rude of me to see something wrong with the hotel and expect them to remedy it quickly. I knew from there that the rest of our 3 day stay was going to be hell.

Stayed 3 nights in Aug 2023

4/10 Poor

Christy

2023/9/21

Disliked: Staff & service, property conditions & facilities

Not again.

When i was trying to check in. I stood at the front desk for 15 mins and no one was there. I ended up calling the hotel for someone to come to the front desk. I finally got my room and then the pillow was no clean. It had makeup on it. So i went back to the desk to ask for a new pillow case and had to wait again. She finally came back and then didnt believe me about the pillow. So she went to the with me to the room so i could show her the pillow. So i showed her the pillow and she finally decided to change the pillow case

Stayed 1 night in Sep 2023

4/10 Poor

Katrina

2022/10/11

Disliked: Cleanliness, property conditions & facilities

Does not even deserve a 2 star rating

The photos are a HUGE misrepresentation of what you actually get. Stayed in a two room suite. The area around the hotel was even sketchy! The room was hard to open. The stove was gross and old. There were broken light switches and wall lamps, floor lamp is broken. The swimming pool was green and half empty. Someone was smoking weed on the 3rd floor. The bathroom floors were sticky. Shower knob was broken in far room. The sink faucet in the far room was broken and I had to wiggle it back into place to make stop spraying everywhere. The rooms were not clean enough. No shampoo and conditioner. Best thing was the comfort of the bed and clean towels and wash rags.

Stayed 1 night in Oct 2022

6/10 Okay

Jesse

2023/10/9

Liked: Room comfort

Disliked: Cleanliness, staff & service

Service and cleanliness’s

We arrived at 10:00 pm and checking in time closes at 11:00pm. However after driving for 6 hours, we stood at the reception for 45 minutes. We called the reception number and the number listed there but had no luck. After almost an hour we hard some movement inside the housing keeping room. I walked in there and met a lady doing laundry. I asked her who’s at the reception. She said it was her and she’d be down to check is in in a few minutes. The lady came to help us and apologised for the long wait. she looked very tired being the house keeper and the receptionist. The lady/staff was very very very nice that we calmed down ( she still served us with a big smile on her face and carried a friendly conversation with us). The room was spacious, and organized BUT’ it was very very very dusty. The dresser drawers, the bathroom seat, and the tv which did not even work were all dusty. There were no hangers to hang ou clothes neither. The rooms has no phone to call the reception and given that we were on the third floor and tired we decided not to go downstairs to ask for anything. I took one of the bathroom wash clothes and wiped down the dining table and the bathroom counters. The website indicated the checkout is 11:30. So the following morning we checked out at 11:30 am but we were charged $40 for that we were 30 mins late to check out. Overall the location is perfect and the rooms are spacious so I give them a 3 star.

Stayed 2 nights in Oct 2023

2/10 Terrible

Ron

2024/6/20

Disliked: Staff & service

Stayed 1 night in Jun 2024

2/10 Terrible

Jonathan

2024/6/7

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!

Stayed 1 night in Jun 2024

2/10 Terrible

Terence

2024/4/28

Stayed 1 night in Apr 2024

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Extended Stay America Suites Dallas Frankford Road

Choose dates to view prices

Photo gallery for Extended Stay America Suites Dallas Frankford Road

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

You may also like

Omni PGA Frisco Resort & Spa

About the neighborhood

What's nearby

Getting around

Restaurants

About this property