Staff was polite and responded appropriately to all questions. If you needed anything they got it right away. House keeping was amazing also. Anything you needed you got it right away.
stephanie
於 2024 年 5 月住了 6 晚
2/10 很糟糕
Brok
家庭旅遊
2024年5月11日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The lady at the front was rude and never at the desk. As soon as we got in our room there was a roach on the wall, the air conditioner hardly worked, and the toilet barely flushed. It was muggy and stuffy in the room. We asked for extra bedding and the lady told us no. The lobby was closed down. The service was horrible and the room didn’t feel clean or inviting at all. Never going back. And I’m not one to normally write reviews or complain, but this was just a disappointment in every area.
Brok
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Amanda,Nashotah
2024年5月3日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you want to sleep a night in the dirtiest hotel in Frisco….book here. Smells like a giant gym locker room.
Amanda
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Sandra,Laredo
家庭旅遊
2024年4月22日
喜歡:設施服務
Nice place, friendly, clean and perfect for our overnight stay.
Sandra
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Olbedo
家庭旅遊
2024年4月22日
喜歡:整潔度、設施服務和住宿環境和硬體
I had a two day stay but later the first night I requested a refund for the second day due to an emergency. I received a refund with the help of Expedia. Thank you
Olbedo
於 2024 年 4 月住了 2 晚
4/10 不太好
Mark
2024年4月22日
不喜歡:整潔度、員工素質和住宿環境和硬體
There are a number of hotels in the area, and I think you would be best served to pick any other than this one. The pool is broken. The front desk lady was fine, but the guy in the evening was rude. The beeping fire detector woke the entire family up at 4 am and had to be disconnected. The police incident and operations in the parking lot put us on edge, not to mention the bloody napkin lying near the elevator. The cable was out for an entire afternoon/night. We were distracted by our purpose in the area, but this place is not cared for and the customer service sucked.
Mark
於 2024 年 4 月住了 5 晚
2/10 很糟糕
Sherrill
2024年4月18日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Sherrill
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Crystal
親子旅遊
2024年4月15日
喜歡:整潔度和員工素質
不喜歡:設施服務
I wish we would have been given notice of the pool being closed during our trip before checking in. We stay at a hotel with a pool because of our kids and they were pretty disappointed. Also, the beds are quite uncomfortable. For the positive- all of the staff was wonderful and the breakfast was good!