This Villa is the worst Villa that I have been tried. Firstly, the manner of receptionists were so bad. (No service, no smile, just foucs on the check-in procedure instead of answer any question that I have or introduction) we have total 8 people as self-guide tour who are travel to Vietnam. We book this Villa which have 3 bed rooms. But I haven't seen any clause of terms or conditions of your villa mention about it MUST live maximum 6 guests in your villa when I surveying your villa information and confirmed the booking then. I remember there are inclusive 6 to 9(or 11, I don't remember the exact number) people as maximum of your villa. So, why do we have to pay extra fee for the 2 position that you didn't have any mention in this statement in your booking website. If I knew you will charge us extra fee for 2 position by that, I won't book your rubbish villa. As we arrived, all conversation topic with me just talking about the extra fee that I need to pay. Why do guests supposed to pay extra fee that you haven't show a clarify statement of your terms of Villa on the website.