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勒帕維隆會安豪華 SPA 渡假飯店的評分

勒帕維隆會安豪華 SPA 渡假飯店
145B Tran Nhan Tong, Hoi An, Quang Nam

評論

9.4

好極了

10 分，有夠讚；212 則評論中有 147 則" "
8 分，不錯哦；212 則評論中有 52 則" "
6 分，一般般；212 則評論中有 9 則" "
4 分，不太好；212 則評論中有 4 則" "
2 分，很糟糕；212 則評論中有 0 則" "

9.4/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.2/10

住宿環境和硬體

評論

6/10 一般般

remy，澳門

情侶出遊
喜歡：員工素質
房間整潔度有待改善，整體感覺不太舒服，地方不算方便，接駁車不多，早餐選擇不算多，希望可以改善！！！！
於 2019 年 12 月住了 1 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Remy, We are sorry to hear that you are not happy with the location. We are on the city center which is only 1.3 km to the Hoi An Ancient Town. There are many shops, restaurants, spa...nearby the hotel. We do hope that our reception can have a chance to assist you on your next holiday. With best regards,

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚

8/10 不錯哦

Kobe，Hong Kong

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
整體來說不錯但…
起初房間安排錯誤 因為預訂時確保有浴缸 但給錯了我們房間 幸好去櫃檯能夠解決問題 由於房間提供的沐浴露洗頭液實在太少 我們每晚都要打去櫃檯添加 但等候時間實在太長 冷氣機又有蟲子噴出 幸好員工服務態度非常好 服務員PHCA (卜)幫助我們不少 又有禮貌 如果下次機會 亦會想入住該酒店 但希望能解決以上問題
於 2018 年 6 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good restaurant staff
Restaurant has AC only in breakfast. Most of the restaurant staff are very friendly but not the front desk and shutter bus driver
於 2018 年 6 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not close to the ancient city, but surrounded with a great variety of food. Good services and big room.
於 2018 年 5 月住了 3 晚

10/10 有夠讚

Pw

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel with good CP value
The hotel decor is colorful and brightness. It was just opened for half year and furniture are new. The swimming pool is comparatively large and clean. A mini bar attached offers better atmosphere, Staff are helpful and courteous, especially the hotel supervisor. Breakfast is fair, fruit and bread are good but not for hot dishes. Yet, I love the restaurant design. We tried body massage in hotel but fair quality only, no shampoo and bath soap provided is also a problem. There are 4 rounds of free shuttles bus daily , to the town or beach, better to increase the times For the beach, it is appreciated they have free beach chair provided to hotel guests in designated area. They can also arrange day tour with reasonable price . It takes about 5 mins and costs about 25000 vnd from hotel to town, The hotel decor is colorful and brightness. It was just opened for half year and furniture are new. The swimming pool is comparatively large and clean. A mini bar attached offers better atmosphere, Staff are helpful and courteous, especially the hotel supervisor. Breakfast is fair, fruit and bread are good but not for hot dishes. Yet, I love the restaurant design. We tried body massage in hotel but fair quality only, no shampoo and bath soap provided is also a problem. There are 4 rounds of free shuttles bus daily , to the town or beach, better to increase the times For the beach, it is appreciated they have free beach chair provided to hotel guests in designate
於 2018 年 5 月住了 3 晚

8/10 不錯哦

SIU CHUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

carey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 2 晚

10/10 有夠讚

Kim，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay in New hotel in Hoi An
We do enjoyed our stay at Le Pavillon. It's a new, clean and modern hotel. All staffs always smile and try their best to help when it's needed. They provide hospitality service with great breakfast, free bike and shuttle bus. We will definitely recommend to anyone who travel to Hoi An. Thank you all and we won't forget all of your lovely smiles!
於 2017 年 11 月住了 2 晚

10/10 有夠讚

David

於 2024 年 1 月住了 3 晚

8/10 不錯哦

Yuichi，Los Altos Hills

於 2023 年 12 月住了 4 晚

6/10 一般般

seung hun

於 2022 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Even een kanttekening, het zwembad ligt in de schaduw, 2 bedjes van de 20 krijgen maar zon, en het is heel jammer!! Voor de zon moest je naar het strand met een busje, en dat is 15 minuten rijden.
於 2020 年 2 月住了 20 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Valued Guest, Thank you so much for taking your precious time in giving us a great detailed review of your overall holistic experience and rating. We hope to see you back very soon. With best regards,

10/10 有夠讚

Brad

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best hotels I’ve stayed at, cleaniness and staff wise
於 2018 年 4 月住了 5 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Brad, How wonderful to see your review. It's our honor to have you and your family stayed with us during your vacation in Hoi An. We're glad that our staffs, facilities and the room made you feel satisfied. We do hope to have a chance to welcome you again. With best regards,

10/10 有夠讚

Jun

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
좋아요
펜트하우스 진짜 너무좋아여
於 2020 年 1 月住了 2 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Jun, We are delighted to hear you had a great stay with us and that the facilities were so comfortable. We are very proud of our staff and how kind and friendly they are to all our guests. Hope to see you back again very soon. With best regards,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
滞在自体は非常に良かった。 ただチェックアウトの際にトリップアドバイザーへの最高評価をさせられることが非常に残念です。
於 2019 年 12 月住了 3 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Valued Guest, Thanks for reaching out and letting us know what a great time you had with us. All our staff are very friendly and definitely a focus for all of us to deliver great service to our guests. We hope you can come back again soon. With best regards,

10/10 有夠讚

hideki，東京、日本

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
『「サービスは人」を良い意味で感じた旅行』 お正月休みに家族4人(小学生2)で１週間泊まりました。 清潔で掃除も行き届いており、スタッフもレストランやフロントでとても好意的に対応頂き感謝しています。 大晦日のガラディナーも楽しめました。 ベトナム人のスタッフに触れ、「温厚で良い人／国」だなぁと感じました。
於 2019 年 12 月住了 6 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年2月10日回覆
Dear Hideki, How great it is when you and your family had memorable memories stayed with us. Make all the best and guest satisfied is our biggest aim. Thank you so much and we hope with all the best impression you've been through, you could come back and stay with us again. With best regards,

8/10 不錯哦

真實旅客

喜歡：員工素質
於 2019 年 12 月住了 2 晚
Giao Ngo (Ms.) - Ecommerce Manager 於 2020年1月4日回覆
Dear Valued Guest, How great it is when you and your family had memorable memories stayed with us. Make all the best and guest satisfied is our biggest aim. Thank you so much and we hope with all the best impression you've been through, you could come back and stay with us again. With best regards,

10/10 有夠讚

Hoang Minh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
Veldig fint og rolig sted hvis du ønsker å ha ro samtidig som det er kort vei til gamlebyen. Hotellet har sykler til utlån slik at mann kan komme seg inn til gamle byen (ca 10 min på sykkel)
於 2019 年 12 月住了 2 晚
Giao Ngo (Ms.) - Group Ecommerce Manager 於 2019年12月28日回覆
Dear Hoang Minh, We are delighted to hear you had a great stay with us and that the location was convenient. We are very proud of our staff and how kind and friendly they are to all our guests. Hope to see you back again very soon. With best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Staff is friendly, location is convenient to travel. Rooms are small.
於 2019 年 10 月住了 1 晚
Management Team. 於 2019年10月12日回覆
Dear our Valued Guest, Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were fantastic. The breakfast was great, and shuttle serivce always relaible. Would recommend to others
於 2019 年 9 月住了 3 晚
Management Team. 於 2019年10月12日回覆
Dear Guest Thank you very much for your positive review. We are looking forward to welcoming you back in the near future. Kind regards,

8/10 不錯哦

MR R V

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful stay-
This was our little oasis after a busy day in the goings on in Hoi an. A 2km bike ride in - bikes (supplied by hotel) were a bit “touch n go”. But independent transport non the less! Which we enjoyed. While the staff were keen to please we found some of them in our face too much about getting a good review. They all asked us the same questions over and over.Swimmining pool was lovely - could do with a clean. Upgrades to finishes out side awnings etc while we were there - obviously keen to keep things fresh.
於 2019 年 9 月住了 4 晚
Management Team. 於 2019年9月19日回覆
Dear Mr RV, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the Resort. We are sorry about our staff for asking to write a review many to disturb you and make you unconformable. We are looking forward to welcoming you back soon. Warm regards, Management Team.

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2019 年 8 月住了 1 晚
Management Team. 於 2019年8月26日回覆
Dear Valued Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Hoi an
We had some problems communicating in english with the Staff. This made several problems for us. Good with free bikerental and transfers to the Beach and City.
於 2019 年 8 月住了 4 晚
Management Team. 於 2019年8月26日回覆
Dear Valued Guest, Thank you for choosing us for your holiday, And really sorry to know that the problems communicated in English with the Staff. All of us hope to be of service again. With our best wishes Management Team.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
Swimming pool and bar was great. Need to clean up the overall look of the property
於 2019 年 8 月住了 4 晚
Management Team. 於 2019年8月28日回覆
Dear Valued Guest, Thank you very much for your positive review. We are looking forward to welcoming you back in the near future. Kind regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 8 月住了 1 晚
Management Team. 於 2019年8月28日回覆
Dear Valued Guest, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our resort. We hope to have an opportunity to see you return sometime soon. Kind regards,

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 5 晚
Management Team 於 2019年8月28日回覆
Dear Valued Guest, Thank you for your review, It was our pleasure serving you, Looking forward to welcoming you back Le Pavillon Hoi An Luxury Resort. Kind Regards! Management Team

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great location. A walk of around 30 minutes to the Old Town however the hotel ran a shuttle bus a few times a day if you did not like a long walk.The staff were super friendly and helped you at all times. The hotel was very clean and decorated to a high standard.
於 2019 年 7 月住了 9 晚
reservation 於 2019年7月29日回覆
thank you very much for your feedback

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a fantastic place to stay - just 10-15 mins walk from old town - but a free shuttle available. Happy hour at the pool each day. Beautiful unique roms. Coolish swimming pool. bicycles for free. Huge breakfast. We love our stay here. The pool service with plenty of fresh towels was amazing! The spa was amazing with 2 for 1 - just perfection! The green trees with lanterns in them was lovely also.
於 2019 年 7 月住了 4 晚
Management Team. 於 2019年7月27日回覆
Dear Guest, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards Management Team

6/10 一般般

真實旅客

喜歡：客房舒適度
不喜歡：員工素質
그냥 그런 호텔...ㅠ.ㅠ
방만 큰 호텔입니다. 조식이나 수영장은 별로고요..
於 2019 年 7 月住了 4 晚
Management Team. 於 2019年7月27日回覆
Dear Guest, Thank you for taking the time to provide your feedback. We are sorry that our breakfast and pool did not meet your expectations. All of us hope to be of service again. With our best wishes Management Team.

10/10 有夠讚

Line Thi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beste personale!
Vi ble møtt på resepsjonen med kald iste og super serviceinnstilte personale av bagasje, innsjekking og alt! Nydelige personale! Hotellet er i god stand, men kunne vært bedre. Men beste hotellet i Hoi An hittil for billig penge!
於 2019 年 7 月住了 2 晚
Management Team. 於 2019年7月27日回覆
Dear Ms Line, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our resort. We hope to have an opportunity to see you return sometime soon. Kind regards, Management Team.

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Impressive
Surprisingly overwhelming how nice the hotel is for the price, great standard and would happily return.
於 2019 年 7 月住了 1 晚
Management Team. 於 2019年7月15日回覆
Dear How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent buffet breakfast. The pool area is beautiful and a great pool . Room was spacious and clean
於 2019 年 7 月住了 1 晚
Management Team 於 2019年7月15日回覆
Dear Guest Thank you very much for your positive review. We hope to have the pleasure of welcoming you back in the near future. Kind regards,

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The pool is wonderful. The breakfast buffet had lots of variety.
於 2019 年 6 月住了 3 晚
Management Team. 於 2019年7月10日回覆
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wish Management Team.

10/10 有夠讚

Yee Man

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Management Team 於 2019年6月19日回覆
Dear Yee Man Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great place to stay
Quaint, clean, and nice size room, and super friendly and helpful staff! Free shuttle to town. Delicious breakfast. Nice view. A bit away from town which is nice if you prefer quiet.
於 2019 年 6 月住了 2 晚
Management Team. 於 2019年6月19日回覆
Dear Valued Guest, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team. We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 1 晚
Management Team. 於 2019年6月19日回覆
Dear Guest, Thank you very much for your positive review. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Management Team.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
19년 5월27~28일
패밀리룸 7층이었구요 방2개가 연결됨 굉장히 넓고 욕조있었고 테라스있고 넓고 쾌적하고 조용하고 수영장물도 깨끗하고 조식 부페도 괜찮았음. 종류많았고요~올드타운 안방비치 셔틀버스 시간있고 15분전 예약하면 되고요~ 직원들 많고 친절한편입니다
於 2019 年 5 月住了 2 晚
Management Team. 於 2019年7月2日回覆
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Très belle bâtisse
À l'intérieur, le hall d'entrée est grandiose, toujours décoré dans le style colonial ; les chambres presque féeriques. Biensûr il ne faut pas regarder dans le détail, car si on s'attarde, l'hôtel malgré son jeune âge, tombe déjà en décrépitude. Ici comme partout au Vietnam les finitions sont rarement bien faites et tout vieillis donc prématurément. Même si elle fonctionne bien la clim parait déjà vétuste par exemple. Bien qu'elle ferme tôt (19h00), la piscine à débordement est très agréable, surtout le revêtement en marbre au touché mat ! Des transats et des serviettes sont à disposition gratuitement et le tout est bien orienté afin que vous puissiez profiter du soleil toute la journée. En plus, un bar de piscine est là pour vous proposer toutes sortes de boissons fraiches. Avec une profondeur maximale d'1m60 la piscine est séparée en deux, avec une pataugeoire pour les enfants... Et oui le point négatif des couples en quête de tranquilité : l'hôtel accueille beaucoup de groupes et de familles ! Oubliez la sérénité des bananiers environnants et dites bonjour au cris des enfants ! Ça vous avait manqué, hein ?! Heureusement qu'ils se rattrapent sur leur copieux petit déjeuner. Le choix est varié. Malheureusement le gros point négatif de cet hôtel est la literie... très très ferme ! Pour ne pas dire horriblement dure ! C'est la raison pour laquelle je ne lui attribue seulement que 3 étoiles. Pour nous la nuit a été... "difficile" ! Mais, c'est à vous de voir.
於 2019 年 5 月住了 1 晚
Management Team 於 2019年7月2日回覆
Dear our Valued Guest, Thank you for the feedback and we are sorry that the hotel did not meet your expectations. Our apologies for noisy from another group and the bed was too hard. We appreciate the feedback and hope we have a chance to welcome you back to regain your faith. Thank you again. With our best wishes Management Team

10/10 有夠讚

真實旅客

於 2019 年 5 月住了 3 晚
Management Team. 於 2019年6月19日回覆
Dear Guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. With our best wishes Management Team.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice higher end property with very accommodating staff. Along with that comes higher end pricing at the restaurant and at the hotel in general for any additional amenities. Food and drink is priced quite a bit higher than the surrounding area, so would suggest going out for lunch or dinner. Breakfast buffet is included and is quite good all around.
於 2019 年 4 月住了 6 晚
Management Team. 於 2019年6月19日回覆
Dear Guest, How wonderful it is to receive your positive feedback. Thank you very much for . We look forward to the pleasure of welcoming you back soon. Warm regards, Management Team.

10/10 有夠讚

yongbum

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
서비스 청결 모든게다좋았어요
於 2019 年 4 月住了 1 晚

10/10 有夠讚

Michele，Australia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel just outside the old quarter. The pool was a hit with the kids. Spacious clean rooms. Varied buffet each morning for breakfast. Free bikes to use which came in very handy. The shuttle to the beach was also great, as was the service at the beach. Wouldn’t hesitate in staying here again. Nhams Kitchen just up the road is really close and fab service would highly recommend
於 2019 年 4 月住了 5 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The building and the pool is very pretty. The bell boy Quyen is very friendly and helpful, so is the tall guy who serves us at the pool bar.
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Lee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚

10/10 有夠讚

Sunny，Richmond, Va. USA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and new. The place was beautiful! We have traveled and stayed in many different places in Vietnam this month and this was our favorite. We agreed to come back and stay little longer next time.
於 2019 年 3 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Hotel was clean and modern, and the staff were very friendly, especially Han Solo who served in the pool bar and sports bar.
於 2019 年 3 月住了 7 晚

8/10 不錯哦

kim

喜歡：整潔度、員工素質和住宿環境和硬體
청결도 친절 가성비 좋아요
전반적으로 친절하고 깨끗한 환경이 맘에 들었는데 조식이 좀 다양하지 않고 밤에 시끄러워요 방음이 잘 안되늗듯. 그리고 무슨 향을 계속 피우는거 같은데 굉장히 강해 힘들었어요
於 2019 年 3 月住了 2 晚