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Hotel Santiago de Compostella Suites

3.5 star property
Suburban hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Santiago de Compostella Suites

View from room
Lobby sitting area
Executive Single Room, 1 Bedroom, Private Bathroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite | Bathroom | Shower, free toiletries, towels
Luxury Suite | Private kitchen | Fridge
Hotel Santiago de Compostella Suites, in the business district, offers a serene escape. Guests enjoy continental breakfast, spa treatments, and authentic cuisine at Rua Restaurant. Free in-room WiFi and helpful concierge services cater to both business and leisure needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pet friendly
  • Room service
The current price is NT$2,289
NT$2,289 total
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

View from room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 1033 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Triple Room

Traditional Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Private kitchen | Fridge

Luxury Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Minibar
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca

What's nearby

  • Mall del Rio - 3 min drive - 2.3 km
  • Alejandro Serrano Aguilar Stadium - 5 min drive - 3.4 km
  • Calderon Park - 5 min drive - 3.4 km
  • Río Tomebamba & Calle Larga - 6 min drive - 3.8 km
  • New Cathedral of Cuenca - 6 min drive - 3.8 km

Getting around

  • Yanuncay Tram Station - 4 min walk
  • Luis Cordero (Hermano Miguel) Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 27 min drive

Restaurants

  • ‪El Arriero - ‬4 min drive
  • ‪Anubis Restaurant - ‬3 min drive
  • ‪El Gran Asador - ‬17 min walk
  • ‪Cristo del Consuelo - ‬4 min drive
  • ‪Chuzos El Trebol - ‬3 min drive

About this property

Hotel Santiago de Compostella Suites

Hotel in the business district
Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Hotel Santiago de Compostella Suites. Treat yourself to a body treatment, a manicure/pedicure, or a facial at the onsite spa. Be sure to enjoy a meal at Rua Restaurant, the on-site delicatessen. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a reception hall
  • Coffee/tea in the lobby, free newspapers, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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The price is NT$2,920
NT$3,212 total
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Frequently asked questions

Is Hotel Santiago de Compostella Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night.

How much does it cost to stay at Hotel Santiago de Compostella Suites?

As of 2025/11/2, prices found for a 1-night stay for 2 adults at Hotel Santiago de Compostella Suites on 2025/11/5 start from NT$2,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santiago de Compostella Suites?

Self parking is free at this property.

What time is check-in at Hotel Santiago de Compostella Suites?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santiago de Compostella Suites?

Check-out is at noon.

Does Hotel Santiago de Compostella Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per room applies.

Where is Hotel Santiago de Compostella Suites located?

Situated in the business district, this spa hotel is within 3 mi (5 km) of Galeria FVega, Pista De Bicicross Bmx Cuenca, and Mall del Rio. Museum of Metals and University of Cuenca's Orchid Garden are also within 3 mi (5 km). Yanuncay Tram Station and Rio Yanuncay Tram Station are within a 5-minute walk.

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Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 7 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe, clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

6/10 Okay

Zdzislaw

Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022

4/10 Poor

roberto

Disliked: Staff & service, property conditions & facilities, room comfort

no amerita la relación precio/calidad

La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo tranquilo, algo de mantenimiento y todo sería perfecto
Stayed 1 night in Jul 2019

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien, pero problemas en el abastecimiento de comida para el desayuno.
Stayed 1 night in Jun 2019

10/10 Excellent

Mayra Davila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, el administrador y el personal muy amable, el lugar es nuevo, las habitaciones modernas y lindas
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No me gusto el lugar los asientos del sofa eran viejo cuartiados en el baño no habia ni papel, la ducha se cayo la puerta que lo sostenia
Stayed 1 night in May 2019

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Un lugar excelente muy cómodo y muy buena atencion
Stayed 1 night in Feb 2019

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, room comfort

Un hotel acorde

El hotel es acorde al precio que se paga, lo único desagradable fue que me asignaron una habitación que queda al lado de la recepción y las paredes no tienen aislamiento acústico, no pudimos descansar con tranquilidad por el constante sonido del teléfono y de la gente transitando por el área.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones comodas y limpias
Stayed 1 night in Feb 2019

4/10 Poor

Carmen

Liked: Cleanliness, room comfort
Disliked: Staff & service
MI HABITACION MUY RUIDOSA SE SENTIA Y OIA LA ENTRADA DE TODOS LOS HUESPEDES DE MADRUGADA Y MUY TEMPRANO EN LA MAÑANA LAS CONVERSACIONES Y RISAS DE LA RECEPCIONISTA CON OTROS EMPLEADOS . LAMENTABLEMENTE NO PUDE DORMIR LA PRIMERA NOCHE Y TUVE QUE PEDIR CAMBIO DE HABITACION. EL DESAYUNO ES HORRIBLE, EL PAN GUARDADO Y DURO, EL JUGO CON DEMASIADA AZUCAR Y LOS HUEVOS FRIOS. LA VERDAD NO FUE LA MEJOR EXPERIENCIA NO RECOMENDARIA NI VOLVERIA AL HOTEL, PESE A QUE LOS EMPLEADOS FUERON MUY AMABLES. LA TELEVISION DE MI SEGUNDA HABITACION NO TENIA EL CONTROL DE TV POR LO QUE NO SE PODIA BAJAR EL VOLUMEN QUE ESTABA MUY ALTO.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel.

O hotel está em excelentes condições, tudo parece novíssimo e a limpeza impecável. Localização ótima, em frente a um centro comercial onde há supermercado e algumas lojas, a uns 4-5 minutos de carro do centro histórico de Cuenca. Estacionamento e wifi incluídos. Café da manhã muito básico, mas suficiente. Banheiro tem água quente e ducha ótima, porém fiquei 2 dias e no segundo dia a água não esquentou.... foi o único aborrecimento, mas creio que não é uma ocorrência rotineira no hotel, fui informada que havia acabado o gás para aquecimento do sistema e estavam aguardando o reabastecimento.
Stayed 2 nights in Dec 2018