Cozumel Hotel & Resort

Property class: 3

Choose dates to view prices

At Cozumel Hotel & Resort, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. With a private beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a massage, or a manicure/pedicure at Cozumel Massages, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. Free WiFi in public areas is available to all guests, along with shopping on site and a garden.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Balcony, Garden View

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees and buildings.

Twin Room, Balcony, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

A hotel room with two beds, a TV, a desk, and a balcony with a view of the pool.

Superior Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a dining area with chairs, a TV, and a painting of a beach scene.

Standard Room, 1 King Bed, Balcony, Garden View

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Colonos Cuzamil, a neighborhood in Cozumel, Cozumel Hotel & Resort is in a shopping district and on a private beach. Cozumel Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Palancar Beach. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Xcaret Eco Theme Park. Visit our Cozumel travel guide
Map
Carretera Costera Sur, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris
    5 min walk - 0.4 km
  • Palacio Municipal
    9 min walk - 0.8 km
  • Stingray Beach
    13 min walk - 1.1 km
  • Plaza Punta Langosta
    16 min walk - 1.3 km
  • Museo de la Isla de Cozumel
    2 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM)
    10 min drive

Restaurants

  • Restaurant Los Girasoles
  • Lobby Bar
  • El Xec
    9 min walk
  • Albaricoque Cozumel
    12 min walk
  • Monkey Bar

About this property

Cozumel Hotel & Resort

  • Family-friendly resort near Cozumel Maritime Terminal
  • A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort. This resort is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a facial, a massage, and a manicure/pedicure at Cozumel Massages, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. In addition to shopping on site and a garden, guests can connect to free WiFi in public areas.
  • Other perks at this resort include:
    • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • A free beach club on site, babysitting (surcharge), and a water dispenser
    • Smoke-free premises, a gift shop, and wedding services
  • Room features
  • All 90 rooms boast comforts such as laptop-compatible safes, in addition to amenities like free bottled water.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LED TVs with cable channels
    • Wardrobes/closets, balconies, and recycling

All inclusive details

  • All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet meals, snacks, and non-alcoholic beverages included

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Frequently asked questions

Does Cozumel Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cozumel Hotel & Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 110 per pet, per stay. A cleaning fee of USD 11 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Cozumel Hotel & Resort?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Cozumel Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Cozumel Hotel & Resort located?

Located in Colonos Cuzamil, this beachfront resort is in the city center and within a 15-minute walk of Palacio Municipal, Punta Langosta Cruise Terminal, and Stingray Beach. Playa Caletita and Villa Blanca Reef are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cozumel Hotel & Resort Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 311 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was kept very clean by the staff. The daily towel sea life sculpture was cute. One item I’d fix if this were my home is the grout lines in the floor; the floor needs to be re-grouted. It actually hurts to walk barefoot on the floor where the grout has degraded. Loved the hammock! Great for afternoon naps! The staff were friendly and still professional. Shout out to Valentin! I enjoyed breakfast every morning. There were plenty of options, but I liked the fresh made omelets most of all. The lunch and dinner menus were repetitive, basically the same menu for both meals on multiple days.
Stayed 7 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great always, quiet at night, clean facilities
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay. Great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming here for 20+ years and this is the only place we stay. Nice clean rooms, friendly staff, close proximity to the main square, nice pool, all keep us coming back year after year. I do wish they would expand their WiFi to make it accessible from the pool and in the rooms though. Overall great place to stay in Cozumel!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes great service!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is fantastic. Breakfast waiters are the best. Cornealio and Valentin were great. Remembered our drinks each day. We did not eat lunch at the resort as we waited 45 min and no one ever took our order. I understand the owners daughter was married the night before and it was busier than normal but they would have also known this and should have prepared staff. We took a taxi out every day for lunch and dinner. I was told they sold day passes also and that also increased the number of guests. Pool was nice and warm and the wash tanks by the pier were great for our five gear.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expansive resort across the road from the ocean. The pool area is fabulous. There are daily activities and an activities staff. Plenty of chairs. Our balcony provided an ocean view which was wonderful. Beautiful sunsets. The bed is firm. Plenty of hot water and good water pressure. Breakfast buffet included. There's an access tunnel to cross the street.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Property was very clean, but tired, pool was shut down because of algae blooms just before we arrived and then opened back up. Pepe was one of the activity directors! Great! They had free bikes. Rode bikes and walked into town a lot. Breakfast was always good. Need to control the birds better. They would eat your food if you weren’t sitting at the table.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Amenities
Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
We did not have an ocean view. No real beach No snorkeling available. No WiFi in our room. Breakfast was very good. No room darkening shades. Very light in our room. Bath was very small as well ast the sink area. Nowhere to hang wet suits. One hook for both of us. Could have used at least one more lamp. One small light over the beds. I would not stay here again
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025
Verified review

6/10 Okay

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025