考彭設有游泳池的飯店，旅行前必看！

「Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

「Excellent experience」

「No prior notice for “no spa nor massage” from Saturday to Monday. 」

「Quiet location. Near retail park with cinema and food outlets. Useful as no meal available on Sunday night. Swimming pool and jacuzzi etc OK but very hot and changing room like a sauna. Bed very comfortable. Clean and lots of parking. Standard Holiday Inn.」

「We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an...