Costa Mujeres 海洋魅力 - 僅限成人 - 全包式

5.0 星級住宿

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

成人專享的海濱住宿,設有5 座室外游泳池

選擇日期以查看價格

評論

8.8 分,滿分 10 分,
有夠讚

熱門設施服務

  • 游泳池
  • 含早餐
  • 全包式
  • Spa
  • 含停車位
  • 免費無線上網
目前的價格是 NT$14,277
總價 NT$17,276
含稅金和其他費用
1 月 25 日 - 1 月 26 日

客房選項

可用的客房篩選條件
顯示 8 間客房 (共 8 間)

普通套房, 花園景觀

9.6 分,滿分 10 分
好極了
(5 則評論)

特色

恆溫空調
免費迷你吧物品
遮光窗簾
吊扇
獨立臥室
浴袍
私人浴室
吹風機
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

普通套房, 泳池景觀

特色

恆溫空調
免費迷你吧物品
遮光窗簾
吊扇
獨立臥室
浴袍
私人浴室
吹風機
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

普通套房, 海景

特色

恆溫空調
免費迷你吧物品
遮光窗簾
吊扇
獨立臥室
浴袍
私人浴室
吹風機
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

Swim Up Junior Suite

特色

恆溫空調
免費迷你吧物品
遮光窗簾
吊扇
獨立臥室
浴袍
私人浴室
吹風機
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

Privilege Junior Suite

10.0 分,滿分 10 分
好極了
(1 則評論)

特色

恆溫空調
可使用會員貴賓室
免費迷你吧物品
多種枕頭選擇
高級寢具
獨立臥室
吊扇
遮光窗簾
  • 18 坪 (60 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

Privilege Junior Suite Sea View

特色

恆溫空調
可使用會員貴賓室
免費迷你吧物品
多種枕頭選擇
高級寢具
獨立臥室
吊扇
遮光窗簾
  • 18 坪 (60 平方公尺)
  • 1 間臥室
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

Privilege Swim Up Junior

特色

恆溫空調
可使用會員貴賓室
免費迷你吧物品
多種枕頭選擇
高級寢具
吊扇
遮光窗簾
浴袍
  • 18 坪 (60 平方公尺)
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張單人床和 1 張標準雙人沙發床

Privilege Master Suite Ocean Front

10.0 分,滿分 10 分
好極了
(1 則評論)

特色

獨立用餐區
恆溫空調
可使用會員貴賓室
免費迷你吧物品
多種枕頭選擇
高級寢具
獨立臥室
吊扇
  • 33 坪 (109 平方公尺)
  • 1 間臥室
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床
Mod logo
登入以查看符合資格的折扣和禮遇。玩越多,獎勵就越多!

鄰近地區資訊

地圖
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

附近景點

  • Playa Mujeres 高爾夫俱樂部 - 開車 7 分鐘 - 6.4 公里
  • 女人海灘 - 開車 10 分鐘 - 7.8 公里
  • 蓬塔山渡輪碼頭 - 開車 12 分鐘 - 10.2 公里
  • Punta Sam Beach - 開車 12 分鐘 - 10.2 公里
  • El Meco 考古遺址 - 開車 15 分鐘 - 13.1 公里

附近交通

  • 坎昆國際機場 (CUN) - 開車 50 分鐘

餐廳

  • ‪So Cal Gourmet Food Emporium - ‬步行 15 分鐘
  • ‪Grand Caribe - ‬步行 19 分鐘
  • ‪Kulinarium Riu Latino - ‬開車 4 分鐘
  • ‪Velvet - ‬開車 4 分鐘
  • ‪Spaces Restaurant - ‬步行 13 分鐘

住宿介紹

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式

奢華全包式住宿
Costa Mujeres 海洋魅力 - 僅限成人 - 全包式提供免費吃到飽早餐、保齡球館和2 間池畔酒吧,您可以多加利用。想要慰勞自己、放鬆一下嗎?推薦您做個按摩或其他 Spa 療程。別錯過住宿附設 8 間餐廳的美味餐點。健身房提供健身課程和皮拉提斯課;此外,Costa Mujeres 海洋魅力 - 僅限成人 - 全包式也有露台、附設精品店和咖啡廳。提供客房免費無線上網 (網速 50 Mbps 以上),隨時掌握世界大小事,還有花園和美髮沙龍等設施服務。
其他設施服務還有:
  • 5 座室外游泳池,提供漂漂河、遮陽小屋和泳池遮陽傘
  • 免費代客停車
  • 大廳提供茶/咖啡、ATM/金融服務、遊戲
  • 會議室、禮賓服務、櫃台保險箱
客房特色
全部 599 間客房都提供筆電工作空間、空調等舒適享受,以及免費迷你吧招待品和浴袍等貼心設施服務。
其他客房便利設施/服務包括:
  • 浴室有浴缸或淋浴設備和吹風機
  • 衣櫃/衣櫥、吊扇和每日客房清潔

全包式服務詳情

此住宿提供全包式住宿,房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

小費與稅金

已含小費;歡迎額外小費。

食物與飲料

所有吃到飽自助餐、單點餐飲和點心都包含在內

陸上活動

健身設施

課程/活動/遊戲

有氧舞蹈課

類似的住宿

住宿設施服務

網路

  • 所有客房提供免費無線上網
  • 客房內無線上網速度:50 Mbps 以上
  • 部分公共區域提供免費無線上網

停車和交通

  • 提供免費代客停車
  • 提供的附設代客停車位有限

餐飲

  • 供應免費吃到飽早餐:每日 07:00 至 11:00
  • 1 間咖啡廳
  • 10 間酒吧/酒廊
  • 2 間池畔酒吧
  • 8 間餐廳
  • 公共區域提供咖啡和茶

附設餐廳

  • Corales Buffet
  • La Locanda
  • Margarita
  • Sakura Teppanyaki
  • Steak House

當地玩樂

  • 5 座室外游泳池
  • 皮拉提斯課程
  • 保齡球道
  • 健身房
  • 健身課程
  • 晚間娛樂活動
  • 設計師名店
  • 遊戲
  • 漂漂河
  • 鋼琴

便利設施服務

  • 24 小時櫃台服務
  • 行李寄存
  • 美髮沙龍
  • 接待櫃台設有保險箱
  • 禮品店/書報攤
  • ATM

旅客服務

  • 可應要求更換毛巾
  • 多語服務人員
  • 更換床單 (應要求提供)
  • 求婚/浪漫套裝行程
  • 客房清潔服務 (每天)
  • 旅行團和票券諮詢服務
  • 乾洗/洗衣服務
  • 禮賓服務

商務服務

  • 會議中心
  • 會議室

室外

  • 戶外娛樂區
  • 池畔小屋 (付費)
  • 位於海灘
  • 花園
  • 游泳池遮陽傘
  • 露台

Spa

  • 按摩
  • Spa 服務

無障礙設施

  • 如需特定無障礙設施,請在預訂後使用預訂確認信上的資訊聯絡住宿。
  • 入口有無障礙坡道
  • 方便輪椅進出的電梯通道
  • 方便輪椅進出的禮賓部
  • 無障礙通道 (可能有限制)
  • 電梯
  • 輪椅無障礙通道
  • 燈光明亮的入口通道

其他

  • 建造於 2024 年
  • 指定吸煙區

客房設施服務

臥室

  • 提供床單
  • 遮光窗簾

浴室

  • 吹風機
  • 私人浴室
  • 拖鞋
  • 肥皂
  • 洗髮精
  • 浴缸或淋浴設備
  • 浴袍
  • 提供毛巾
  • 衛生紙

餐飲

  • 免費瓶裝水
  • 限時客房餐點服務
  • 備品豐富的免費迷你吧

其他

  • 吊扇
  • 免費市內電話
  • 空調 (恆溫)
  • 保險箱
  • 書桌
  • 從外部走廊進入
  • 電話
  • 適合使用筆電的工作環境
  • 轉接頭

規定

入住

入住登記開始時間:15:00;入住登記結束時間:23:00
辦理入住手續的最低年齡:18 歲

退房

退房時間:12:00

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
此住宿恕不在營業時間以外提供入住登記服務。
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物或服務性動物

兒童和加床

18 歲以下兒童不得入住此僅限成人的住宿;歡迎所有 18 歲 (含) 以上的旅客

此住宿接受的付款方式

重要資訊

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
此住宿接受信用卡及現金等付款方式
此住宿設有例如陽台、庭院、露台等可能不適合兒童使用的戶外空間;如有疑慮,建議您在入住前與住宿方聯絡,確認他們可提供適合您的客房

其他須知

Spa 療程需要事先預約。如需預約,請在抵達前透過預訂確認電子郵件內提供的聯絡方式與住宿聯絡
此住宿不接受未滿 18 歲之旅客,必須成年者才可入住
此住宿禁帶寵物或服務性動物

住宿別名

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

常見問題

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否有游泳池?

是的,此住宿設有5 座室外游泳池。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式的住宿價格為何?

截至 2026 年 1 月 5 日,於 2026 年 1 月 25 日入住Costa Mujeres 海洋魅力 - 僅限成人 - 全包式,2 位成人 1 晚最低價為 NT$14,277 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否允許攜帶寵物?

很抱歉,此住宿恕不允許攜帶寵物。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式的停車費用是?

此住宿提供免費代客停車服務。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式的入住登記時間是?

入住登記開始時間:15:00;入住登記結束時間:23:00。非服務時間恕不提供辦理入住服務。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式的退房時間是?

退房時間是 12:00。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否提供全包式禮遇?

是的,住宿提供全包式服務。提供的活動包括有氧舞蹈課。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式位於何處?

這家穆赫雷斯海岸的住宿位於海灘,距離Playa Mujeres 高爾夫俱樂部、女人海灘和Punta Sam Beach不到 10 公里。Ultramar渡輪港口華雷斯和埃爾尼諾海灘也在 15 公里內。

評論

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式的評論

8.8

有夠讚

9.6

整潔度

9.2

設施服務

9.8

員工素質

9.4

環保程度

9.0

住宿環境和硬體
10 分,有夠讚;46 則評論中有 30 則
8 分,不錯哦;46 則評論中有 6 則
6 分,一般般;46 則評論中有 6 則
4 分,不太好;46 則評論中有 3 則
2 分,很糟糕;46 則評論中有 1 則

評論

8/10 不錯哦

Janvil

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
於 2025 年 12 月住了 6 晚

10/10 有夠讚

Mariam

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.
於 2026 年 1 月住了 3 晚

8/10 不錯哦

Justin David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.
於 2025 年 12 月住了 5 晚

10/10 有夠讚

Adilene

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
於 2025 年 12 月住了 5 晚

6/10 一般般

Flora D

The room was dusty because of next door was under repair, they welcome note was not my name
於 2025 年 12 月住了 5 晚

10/10 有夠讚

Marco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great place
於 2025 年 12 月住了 3 晚

6/10 一般般

Gregory

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.
於 2025 年 12 月住了 6 晚

10/10 有夠讚

EMILIO O,Miami

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Large and clean room , amazing beach , excellent hotel , I recommend 100%
於 2025 年 12 月住了 4 晚

10/10 有夠讚

Ryan Jonathan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great, beautiful new resort. Staff and service was excellent. Lots of diverse dining options. Plenty of space at pools and on the beach. Good level of activities and entertainment. We heard some guests having problems with getting reservations at a couple of the more popular restaurants, but that was not an issue as we had a Privilege room where we could make reservations for the week ahead of time. Also, restaurants seemed to have room at the earlier seating (6:30 or before).
於 2025 年 12 月住了 7 晚

4/10 不太好

Cameron George

情侶出遊
不喜歡:整潔度和設施服務
- [ ] Bug in room - [ ] Warm mini bar, was not stocked when we arrived - [ ] Paint overspray and sheet rock mud on floors - [ ] Swim up pool is cold - [ ] Bag was not at room when we got there - [ ] Mixed messages on when things are open - [ ] Night food - [ ] Nachos were nasty and had no guac - they were out - [ ] Multiple bars had no straws or limes - [ ] Turkey sandwich was okay but had barely any meat - [ ] Cheesecake was bad - [ ] Disco/dance area of sports bar had no dj or music - [ ] Butler has not contacted us and are unable to properly make reservations due to system only recognizing one guest. - [ ] Unable to choose a time for dinner reservation, just auto puts 6pm
於 2025 年 12 月住了 3 晚

10/10 有夠讚

Sybil

情侶出遊
喜歡:整潔度和設施服務
Stayed 4 nights upgraded to Privilege status. I recommend. The food was good, great customer service, comfortable bed. The beach was just OK. Definitely will revisit!
於 2025 年 12 月住了 4 晚

6/10 一般般

Lori,Jersey City

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
They need to improve on service, quality of food, hospitality, and more.
於 2025 年 12 月住了 5 晚

10/10 有夠讚

Emma Margaret

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The staff was excellent. The pools and beach beautiful and the rooms spacious and lovely.
於 2025 年 12 月住了 5 晚

6/10 一般般

Joyce

團體旅遊
喜歡:整潔度和住宿環境和硬體
Poor customer service, no communication about activities, app we were supposed to used to book reservations for restaurants did not work properly and hotel staff failed to address issues to my satisfaction.
於 2025 年 12 月住了 4 晚

8/10 不錯哦

christina

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
staff very friendly! however- not sure “privilege” is worth the upgrade. We could not get into the steak house- and for the alcohol- did not see much of an upgrade for that. If you want to sit on the special beach- you need to get there early to reserve a spot with your stuff. When it is at capacity- not sure how they can accommodate everyone in the “privilege “ area. But it is a beautiful property!
於 2025 年 12 月住了 3 晚

4/10 不太好

Greg

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
They did not have our room available and we were forced to upgrade and pay an additional 1300$. Our mini bar was not fulfilled on several days and had to repeatedly call the operator and at times it was not replenished. It took 1 hour to get chicken fingers at the privilege pool and they did not give us the correct order. Our TV stopped working 2x while we were there and had to call a maintenance person. Should I go on? Our Butler gave us the wrong start time for a show and we missed iur reservations because of it.
於 2025 年 12 月住了 6 晚

2/10 很糟糕

Weng Si

家庭旅遊
喜歡:設施服務
不喜歡:住宿環境和硬體
My family of four stayed for 4 days and 3 nights over Christmas to celebrate my mother’s birthday. We booked two rooms, which happened to be connected upon arrival. Unfortunately, the shower in one of the rooms was not working. I reported the issue that evening to the butler and then the front desk. Maintenance came to inspect the shower but left without any update. After following up later that night, I was told the issue couldn’t be fixed and was offered a room change. I requested that both rooms be switched so our family could stay together, but was told this required supervisor approval the next day. The following morning, we were assured the room change was confirmed and were asked to pack and wait in the lounge. After over an hour packing and another 45 minutes waiting, the supervisor insisted on inspecting the room herself and then told us we could stay and that maintenance would try to fix the shower after all. This showed a serious lack of communication and wasted our first night and half of the next day. Compensation was offered in the form of spa services, but the next available appointment was after our departure. This experience fell far below any 5-star standard. Poor communication and inefficiency made this stay extremely frustrating. I strongly recommend avoiding this hotel.
於 2025 年 12 月住了 3 晚

8/10 不錯哦

Eric

情侶出遊
喜歡:整潔度
Rooms were smaller. Food and service was excellent. Resort lacked the nightly entertainment yet.
於 2025 年 12 月住了 5 晚

6/10 一般般

Stella,Rolling Hills Estates

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Food is not good as a five star resort
於 2025 年 12 月住了 10 晚

10/10 有夠讚

Shawntel Nicole,Stockbridge

Staff and amenities
於 2025 年 12 月住了 3 晚

6/10 一般般

Angela

情侶出遊
喜歡:整潔度和設施服務
Food, drink, beach was great. Most the staff was great. Had issues in our room with the bathroom. The ceiling and walls were leaking toilet water from above us. Reported the issue at 7am did not get another room until 7pm. Had to repeat and complain multiple times to multiple employees at the front desk. The manager on duty Jennifer did not resolve anything and kept putting us off. Another employee had me waiting in the lobby for Jennifer for over an hour 1/2 and neither showed back up. I had to complain to another manager who finally got us another room. Guess Jennifer’s shift ended and she didn’t care enough to fix the issue she knew about since her shift started at 8am or 9am. Ridiculous to tell us they had to get a room cleaned before they could check us in but they were steadily checking in other guest. Sucks I had to spend most of one day on vacation try to resolve this. Witness several people also complaining about plumbing issues from water leaking out of light fixtures to toilet dismounting off the wall with water leaks. The jets in our tub did not work either.
於 2025 年 12 月住了 4 晚

8/10 不錯哦

Stephen O.

喜歡:整潔度、設施服務和住宿環境和硬體
The rooms were clean, spacious. For a new facility, everything was in good working order, plumbing, electrical were all in good working condition. Staff were always readily available, polite and eager to help.
於 2025 年 12 月住了 7 晚

10/10 有夠讚

Gregory

喜歡:整潔度、設施服務和住宿環境和硬體
5 stars
於 2025 年 12 月住了 7 晚

4/10 不太好

Ryan

喜歡:整潔度和住宿環境和硬體
Unfortunately, the negatives outweighed the positives. The biggest issue was the misleading room description. We booked a Junior Suite with sea view but were given a room facing the back of the building with a view of another resort. When we complained, staff claimed that as long as we could slightly see the ocean from the balcony, it qualified as a sea-view room—which is misleading and unacceptable. We also experienced ongoing power and AC issues. The circuit breaker kept tripping, and the room phone didn’t work without power, forcing us to walk to the front desk multiple times. The first night, no technician showed up and we slept without power or AC. The second night, after insisting again, they finally sent someone and fixed the issue, but the situation was extremely frustrating. Food quality and access were disappointing. Two restaurants required reservations, yet there was no availability for our entire stay—even from day one. Staff refused to make any exceptions. The remaining restaurants had long lines, with wait times up to an hour. One night, we couldn’t get dinner anywhere and had to rely on room service. The club sandwich we received was tasteless, with very dry meat. Guests who booked through Expedia receive a different-colored wristband, and the staff clearly treats them as inferior, which was very noticeable. The spa experience was also a letdown. We paid $280 for an 80-minute massage. Mine was fine, but my wife’s deep tissue massage was poorly done. The manage
於 2025 年 12 月住了 4 晚

10/10 有夠讚

William

喜歡:整潔度、設施服務和住宿環境和硬體
Spotless and courteous, a true five star resort
於 2025 年 12 月住了 4 晚