Everything was very accessible and convenient! We a great vacation at a great resort!
Scott
於 2024 年 6 月住了 5 晚
10/10 有夠讚
ramya
團體旅遊
2024年6月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the best resort in Costa Mujeres. The staff goes above and beyond to greet you, assist you, and put a smile on your face. From the moment we arrived to the moment we checked out, we truly felt well taken care of by everyone during our stay. There are so many dining options and everything we had was delicious. The beach is beautiful and the beach bar was our go-to place. We especially loved Jonathan, Monica, Gloria, and Luis. They all made a lasting impression on us. The buffet is also really good too and they accommodate for food restrictions or allergies very well. There’s also a sports bar that turns into a club vibe at around 11pm which was fun too. We made so many friends and had no issues getting around as they also account for accessibility with ramps available at every turn. I know this review is super long so I’ll end by saying you will not regret staying here if you choose to do so! Thank you Catalonia, we loved you all!
ramya
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Bahar
2024年6月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Bahar
於 2024 年 6 月住了 4 晚
6/10 一般般
kelvin
家庭旅遊, 親子旅遊
2024年6月13日
The atmosphere of the hotel was great. But some staff are not friendly. Good was about average the cocktails are bad.
kelvin
於 2024 年 6 月住了 4 晚
4/10 不太好
Ashley
親子旅遊
2024年6月13日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
This was my first stay at an all inclusive resort and I was not impressed at all. I wasn’t expecting the food to be 5 start but it was barely a 1. We ate at Adelita Mexican restaurant and ended up leaving early. They were way understaffed. They brought one basket of chips and salsa for a group of 9 people and the beef tacos were mostly fat and no meat, corn was also not cooked. Buffet was good and had tons of options. Making reservations was difficult on the app and we had to eat so late every night. I was also expecting a lot of food options by the pools and there was one food truck. Staff was super friendly and rooms kept clean though. We had fresh towels every day and room service was good. Not interested in ever going back. We probably should have stayed closer to Cancun, this hotel is a bit out of the way.
Ashley
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Nathaniel
情侶出遊, 家庭旅遊
2024年6月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was an overall great experience that allowed us to have a great vacation.
Nathaniel
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Veniamin
2024年6月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Veniamin
於 2024 年 5 月住了 7 晚
8/10 不錯哦
Maria G
家庭旅遊, 親子旅遊
2024年6月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very clean and staff is helpful. The beach area doesn’t have any umbrellas or shaded areas near the water they only have tarp shades and they’re kinda far from the beach the recliners nearest the beach offer no shade and it’s hard to get cocktails brought to you on the beach. It is secluded and atleast a 30 minute ride into Cancun hotel zone. The road at night is kind of scary and it’s hard to get Ubers if it’s late or if it’s been raining as the roads are still in construction to the area. The rooms were spacious and always clean. Pool areas were always clean and offered a lot of activities. Overall good time but definitely not for people looking to have a night life it is Family friendly.