「I love the solemnity of the place and how big their swimming pools are. Breakfast was great and delicious, many to choose from.
The only downfall is the swimming pools maintenance. It was 4pm when we wanted to swim, no one was there, many dead leaves floating. The walls of the pools have molds. It feels itchy swimming. I had to ask their maintenance to please clean the pool so we could swim.」
「I like the idea of a resort with social impact, on top of being in a pristine location and sustainable management. The staff is helpful and friendly and accessibility to other interesting sites is also a big plus.」
「The hotel overbooked and tried to move us to another place across the street.
We were already at the lobby, but they still wanted to give our room to other guests who hadn’t arrived yet.
We had confirmed all the booking details through email before the trip, including the room type.
In the end, the four-person room we booked was changed to two double rooms.
The staff at the front desk was emotional and said this was the best they could do.
Very unprofessional and disappointing.
I don’t recommend...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
