Hospitality was great. Everyone I met was very nice and friendly. It is a beautiful hotel but I am disapointed with the cleanliness. In my suite the couch was covered in stains, the floors looked dirty, the kitchen utensils and cups look like they were used and never placed in the washer. The coffee machine was dirty and the room has a moldy musty smell. I used to be a General Manager for a large hotel, and I understand running a hotel is not easy. For what I paid each night, I was disappointed in Hilton.
Matthew
於 2024 年 3 月住了 1 晚
6/10 一般般
Jayme,Howard
家庭旅遊
2024年2月26日
喜歡:整潔度、設施服務和住宿環境和硬體
Room wasn't ready at 3. Staff didn't greet us and wasn't pleasant at check in on Saturday February 24th. Other times we came inside they were on their phones. Customer service is lacking. The hotel itself is very nice and has great amenities. Good location. Suite was spacious.
Jayme
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Misty
2024年2月8日
Misty
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Melissa
家庭旅遊
2024年1月27日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
I wouldn’t stay here again.
The hotel was under construction, when we first arrived our door was open and we couldn’t get the door to lock. They didn’t want to get us another room since “this one was clean for us”. They did get the lock to work. The hotel was so loud from 9:00 on. Super loud and no one could sleep. We even called to tell them and nothing was done.
Melissa
於 2024 年 1 月住了 1 晚
10/10 有夠讚
David
2024年1月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice folks, nice place
Very welcoming woman at the front desk set the tone for a wonderful stay.