Find hotels near Colonial Park Tennis Center, Somerset from NT$2,694

"Everything was nice and clean"

"Everything was great"

"Excellent "

"Upon check-in, we noticed the windows were open, which we assumed may have been done by housekeeping to air out the room after the previous guests. However, later that evening, we began seeing bugs in the room. By the next morning, the situation had worsened, as we found bugs crawling inside our luggage. We contacted the front desk, and a maintenance staff member was sent up. He vacuumed the area and the window seals, which we appreciated, but the response from the front desk overall felt somewhat nonchalant given the circumstances. After checking out, I had to follow up myself with the general manager to ensure the issue was properly addressed. I have stayed at other Hyatt House locations before and have had positive experiences, so this incident would not discourage me from staying at other properties in the brand. However, based on this experience, I would likely not return to this particular location."

"Room was very distracting. Could not stop blinking lite on phone. Called desk no messages but light continued. Told the desk and they said no messages but still light continued, ended up checking out a day early with no sleep forfeiting my room. Worst stay anywhere in 71 years. Will not stay again Not a bit of rest and that's all I wanted for A couple of days."

"Clean room, staff friendly, would definitely stay again "

"Quiet and clean."

"Quite good place! Will be back!! "

"I booked this hotel spontaneously and i was satisfied. I travel frequently and i don't complain much. However, my advice is for the receptionist and housekeeping. I checked in and it went very smoothly. She did not ask for id. I gave my name and was checked in. My advice is to be more careful. Anyone can look trustworthy and be the wrong person that booked. The housekeeping needs to double check the sheets and thermostat. The sheets had brown makeup on one pillow and on the blanket. The thermostat was on low battery and it seems the hotel controls the a.c Overrall the service was good. The room was good and spacious. It had a full kitchen and roomy bathroom. I will book again. "