So this is a mix review. We loved the hotel, the staff were wonderful. It was convenient to the ballpark, and to free transportation in the city. When we checked in they gave us a room, which when we went up to it had tools everywhere and the air conditioning unit open. So I went back down, the gentlemen that helped me apologized. Gave me a different room. So I went up and collected my family and headed to new room. We got there had no toilet paper and no hand towels. I called down and asked for those things, said they would be right up. After an hour in this room, received a call that we had to change rooms again. The room that was given us was blocked and he accidentally over rid it. He apologized again and said he would comp one night for us due to the movement. So we packed our things again and moved to a third room, which had no bath towels. We called down and asked for some and they were delivered later that night. We had no issues with the room the rest of the stay. It had a pool which was also nice. The 24hr market was a nice touch as well.
melissa
於 2025 年 7 月住了 2 晚
6/10 一般般
Tammy
2025 年 8 月 5 日
喜歡:整潔度和員工素質
Staff was all very friendly. Room was okay. Furniture in the lobby looked worse than something you would get for free alongside the road.
Air conditioning worked great.
Valet was a disaster on Thursday. WE waited 15 minutes, and they said it would be another 30 minutes. Short Staffed.
Asked for GM. He hid inside and told staff he was in a meeting.
Tammy
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Albert
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was close by. I didn’t have to rent a car for the time I was just there in the city.
Albert
於 2025 年 7 月住了 3 晚
4/10 不太好
Janet
家庭旅遊
2025 年 8 月 4 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The valet service was slow checking in. The lobby furniture and carpet was filthy. Not much has been done to keep it clean. Door glass haven’t been washed in a while. Our room smells like wet dog. Could use a steam cleaner. House keeping did a good job servicing our room with towels though. Restaurant was not open for breakfast or lunch.
Janet
於 2025 年 7 月住了 3 晚
6/10 一般般
JOSHUA
親子旅遊
2025 年 8 月 3 日
喜歡:員工素質
With how highly ranked this property was compared to others in Cincinnati, we were really looking forward to it. Whole experience was very average. Wasn’t bad, but it wasn’t good either. Feels like a hotel experience from the late 90s or early 2000s.
JOSHUA
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Donna
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel great customer service
Donna
於 2025 年 7 月住了 2 晚
4/10 不太好
Yury
親子旅遊
2025 年 8 月 2 日
不喜歡:整潔度和員工素質
Room was not ready at 4pm check in. We were told that we’ll receive a text message when the room is available and were offered some breakfast vouchers. There was still no text message when we came back at 6pm but thankfully they checked us in at that time.
The first thing i noticed when we walked into the room was a dried up urine stain on the toilet seat. Was that what we waited an extra 2 hours to check in for?
As you walk into the hotel the whole lobby smelled like a toilet. I don’t know if they had an incident but the smell was there both days we were there.
We had 4 people stay in our room but there were only 3 towels.
Do better Hyatt
Yury
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jesse
家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great! Would definitely stay here again
Jesse
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Hollye
團體旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Attended the Cincinnati Music Festival and this was the perfect location
Hollye
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Eduardo
家庭旅遊
2025 年 7 月 31 日
喜歡:員工素質和住宿環境和硬體
Very good staff, Quick check in, safe, clean, quiet, walkable, easy parking, good area.
Eduardo
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jerry
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked: Hotel, restaurant, convenience store, staff, gym, business center, atmosphere, service.
Didn’t like: parking, no smart tv, old movie selection, no daily water refills, inconsistent housekeeping times, mini fridge.
Jerry
於 2025 年 7 月住了 4 晚
6/10 一般般
Michael
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked that they have a 24 hour store available on property. I dont like that the 24 hour store has poor service, they are very slow and the wait is long. I also didnt like that there is construction across the street which causes lots of noise early in the morning. Couldn't get a good night pf sleep.
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Michael
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay when attending baseball.
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Christopher
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great...
Christopher
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Peggy
團體旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent access to good restaurants walking distance to all downtown restaurants and bars and shopping
Peggy
於 2025 年 7 月住了 3 晚
4/10 不太好
Cheryl
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度
不喜歡:員工素質
The hotel was beautiful when you walk into the lobby. My room was clean when we walked in. It was very walkable to the Bengals stadium or the Reds stadium. We stayed for a total of two nights. Housekeeping did not come and clean our room after one night or give us clean towels. When I called to ask for clean towels they said they didn’t have any and all they had left was hand towels, but when I asked for a couple of those she hung up on me. There was no water pressure and you had two options, scalding hot or ice cold. We wanted to like the hotel because it looked good and it was clean but we won’t stay here again.
Cheryl
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jerry
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome overall Customer Service!
Jerry
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Yanelys
家庭旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really liked how smooth the check in was. Very attentive staff and shout-out to the valet. Room was clean and spacious. There was a construction site next to the hotel which prevented me from having a nice city view from my room but it still was a great overall experience.
Yanelys
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Mikia L
情侶出遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The accessibility to everything downtown
Mikia L
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Milton
家庭旅遊
2025 年 7 月 28 日
喜歡:員工素質、設施服務和住宿環境和硬體
Hallway carpet had a mildew smell.
Milton
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Marilyn
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved
Marilyn
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Terrese
情侶出遊, 家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property made seem like it was home!! Very polite people. I would recommend some people to this property!!
Terrese
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Donyale
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was clean and staff was very friendly. Tavern inside the hotel has good food and it was a 6 minute walk to Paycor Stadium