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Sari Ater Hotel & Resort

3.0 star property
Travelers enjoy three distinct restaurants at Sari Ater Hotel & Resort before cooling off at swim-up bars or exploring the adjacent theme park

Choose dates to view prices

Families find plenty to do at Sari Ater Hotel & Resort. The property features two outdoor pools for relaxation, a mini golf course for friendly competition, and three on-site restaurants with varied meals. High-speed WiFi keeps everyone connected throughout their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Refrigerator
Dishwasher
Free minibar items
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room

Standard Room | Memory foam beds, free minibar, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Refrigerator
Dishwasher
Free minibar items
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Balcony Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
Dishwasher
Free minibar items
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite Bungalow

Junior Suite Bungalow | Memory foam beds, free minibar, desk, blackout drapes

Junior Suite Bungalow

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Free minibar items
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Ciater is home to Sari Ater Hotel & Resort. Lawangwangi and West Java Culture Park are cultural highlights, and some of the area's landmarks include Villa Isola and Perjuangan Monument. Traveling with kids? Consider Orchid Forest Cikole and Miniature Railway Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Ciater travel guide
Map
Jl. Raya Ciater, Ciater, West Java, 41281

What's nearby

  • Tea bushes are trimmed after picking. Patches of "bald bushes" are left to grow leaves.
    Tangkuban Perahu Volcano
    18 min drive - 9.1 km
  • Sari Ater Hot Spring
    2 min walk - 0.2 km
  • Rumah Mode Factory Outlet
    48 min drive - 23.1 km
  • Braga City Walk
    52 min drive - 27.6 km
  • Bandung City Square
    53 min drive - 28.6 km

Getting around

  • Cikudapateuh Station
    30 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    75 min drive

Restaurants

  • Rumah Makan Sari Mawar
    2 min drive
  • Rumah Makan Kampung Tahu
    8 min walk
  • Hotel Resort Lembah Sarimas Ciater
    9 min walk
  • Sunan Ambu Restaurant
    1 min walk
  • Jambu Poolside Cafetaria (Sari Ater Hot Spring Resort)
    3 min walk

About this property

Sari Ater Hotel & Resort

Family-friendly hotel
At Sari Ater Hotel & Resort, you can look forward to a swim-up bar, a poolside bar, and a terrace. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a swim-up bar
  • Free self parking
  • Continental breakfast (surcharge), a free theme park shuttle, and bike rentals
  • Hot springs on site, RV/bus/truck parking, and meeting rooms
Room features
All 144 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • 21-inch flat-screen TVs with premium channels
  • Refrigerators, dishwashers, and cookware/dishes/utensils

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free theme park shuttle
    • Free self parking on site
    • RV/bus/truck parking on site
    • Limited onsite self parking

    Food and drink

    • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: IDR 85,000 per person
    • 3 restaurants
    • A coffee shop/cafe
    • A poolside bar
    • A swim-up bar

    Things to do

    • 2 outdoor pools
    • Bicycle rentals
    • Children's pool
    • Hot springs
    • Mini golf
    • Playground
    • TV in common areas

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Free theme park shuttle
    • In-room refrigerator
    • Laundry facilities
    • Mini golf
    • Playground
    • Rollaway/extra bed (surcharge)

    Conveniences

    • 24-hour front desk
    • ATM
    • Free newspapers in lobby
    • Gift shop/newsstand
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Tour and ticket assistance

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Barbecue grill
    • Garden
    • Picnic area
    • Terrace

    Spa

    • Hot springs
    • In-room massages

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Wheelchair-accessible path of travel

    More

    • Banquet hall
    • Designated smoking areas

    Room amenities

    Bedroom

    • Blackout drapes
    • Memory foam mattress
    • Rollaway/extra bed (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Slippers
    • Towels provided

    Entertainment

    • 21-inch flat-screen TV with premium cable channels

    Food and drink

    • 24-hour room service
    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Dishwasher
    • Free bottled water
    • Free stocked minibar
    • Refrigerator

    More

    • Air conditioning
    • Desk
    • Phone

    Policies

    Check-in

    Check-in start time: 2 PM; Check-in end time: 11:30 PM
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for IDR 310000.0 per night
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    • Fee for continental breakfast: approximately IDR 85000 per person
    • Rollaway bed fee: IDR 310000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    We should mention

    Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

    Property is also known as

    Sari Ater Hotel Resort
    Sari Hotel Resort
    Sari Ater
    Sari Ater Hotel & Resort Hotel
    Sari Ater Hotel & Resort Ciater
    Sari Ater Hotel & Resort Hotel Ciater

    Frequently asked questions

    Does Sari Ater Hotel & Resort have a pool?

    Yes, this property has 2 outdoor pools and a children's pool.

    Is Sari Ater Hotel & Resort pet-friendly?

    No, pets are not allowed at this property.

    How much is parking?

    Self parking is free at this property.

    What time is check-in at Sari Ater Hotel & Resort?

    Check-in start time: 2 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

    What time is check-out at Sari Ater Hotel & Resort?

    Check-out is at noon.

    Where is Sari Ater Hotel & Resort located?

    Located in Ciater, this family-friendly hotel is steps from Sari Ater Hot Spring, and within 9 mi (15 km) of Orchid Forest Cikole and Tangkuban Perahu Volcano. Miniature Railway Park and Bosscha Observatorium are also within 12 mi (20 km).

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    Reviews

    Sari Ater Hotel & Resort Reviews

    7.4

    Good

    7.0

    Cleanliness

    8.0

    Location

    7.4

    Staff & service

    6.8

    Property conditions & facilities
    Rating 10 - Excellent. 6 out of 40 reviews
    Rating 8 - Good. 20 out of 40 reviews
    Rating 6 - Okay. 8 out of 40 reviews
    Rating 4 - Poor. 5 out of 40 reviews
    Rating 2 - Terrible. 1 out of 40 reviews

    Reviews

    10/10 Excellent

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Thank you staff

    Very nice Good hotel Very nice staff Only need new towels
    Stayed 4 nights in Sep 2023

    8/10 Good

    Dwitra

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities. Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded

    4/10 Poor

    Marlon

    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.
    Stayed 1 night in Jan 2024

    8/10 Good

    jungho

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    주위 온천 여행으로는 추천 합니다
    Stayed 1 night in Apr 2021

    6/10 Okay

    Shawn

    Liked: Cleanliness, staff & service
    Disliked: Property conditions & facilities

    Cheaper options are available

    The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.
    Stayed 1 night in Aug 2020

    10/10 Excellent

    WAI YAN

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great amenities hotel.

    Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.
    Stayed 2 nights in Sep 2019

    8/10 Good

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities

    .IT IS GOOD HOTEL I COME EVERY YEAR

    please put good cheese in breakfast Before there is hot water spring in the room and now no ..also please any one stay in the hotel let him go to the hot water like now it is good if you do not lt the gust go to hot water free then will stay on villa
    Stayed 5 nights in Apr 2019

    8/10 Good

    Verified traveler

    Liked: Cleanliness, amenities
    Service needs improvement. May be we were there when it was fully occupied.
    Stayed 1 night in Mar 2019

    8/10 Good

    トラッキー

    Liked: Cleanliness, staff & service, property conditions & facilities
    予想以上に広い敷地に、温泉もいくつかあります。 ツインの部屋を２つ希望しましたが、満室で、1部屋のみでした。温泉は一番遠い場所は、貸切並みに人は居なくて良かったです。ただ遠いので、有料の馬車に乗って移動しました。部屋のお風呂のお湯をはるのに、ものすごく時間がかかりますが、温泉に行くなら、このホテルが便利だと思います。
    Stayed 1 night in Feb 2019

    8/10 Good

    johanna

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Les cascades, les sources d'eau chaudes sont vraiment magiques. Le petit déjeuner était excellent.
    Stayed 1 night in Feb 2019

    6/10 Okay

    Ahmed

    Liked: Cleanliness, room comfort
    +fair, in front of the beach, quite, not bad breakfast. - No kitchen, No microwave . No Internet
    Stayed 1 night in Jul 2018

    8/10 Good

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The break fast should be mor choise . expensive

    It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing

    10/10 Excellent

    Dewi

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excelent

    6/10 Okay

    Verified traveler

    温泉プールのある古いホテル

    全ての設備が古いですが、３つの温泉プールが楽しめます。夕食（有料）は、非常においしいかったですが、朝食は、あまり満足のいく内容ではありませんでした。また、部屋の温水シャワーが塩水？なので、注意が必要です。
    Stayed 1 night in Apr 2018

    8/10 Good

    Verified traveler

    Liked: Staff & service
    too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!
    Stayed 2 nights in Jan 2018

    6/10 Okay

    heesunpark, 자카르타

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    위치는 괜찮은데.

    위치는 나쁘지않았는데 와이파이 잘 안터지는것도 이해하는데~ 침대시트도 누렇고 냄새도 심해서 잠 못자고 그냥 왔어요.
    Stayed 1 night in Jan 2018

    4/10 Poor

    Verified traveler

    Disliked: Staff & service, room comfort

    فندق يحتاج الى ادارة ناجحة

    المنتجع جميل ولكن وجود ازعاج وقت النوم من النزلاء بطريقة غير عادية وكذلك عدم استجابة صيانة الغرف حيث لا يوجد ماء حار خلال اليوم الأخير رغم الاتصال عدة مرات ولكن لا استجابة للأسف وتمت المغادرة بدون استحمام لشدة برودة الماء المتدفق .

    8/10 Good

    Verified traveler

    Liked: Staff & service, property conditions & facilities, room comfort

    natural hot spring

    Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.

    8/10 Good

    Alex, Bandung

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good hotel

    Great hotel for relaxing in the natural hot spring pool.. But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night.. Bad wifi too. They give Free drinks in the refrigerator. Good! It's worth to stay on.

    8/10 Good

    Meiko, Jakarta

    Liked: Cleanliness
    The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....

    2/10 Terrible

    minchae, 인도네시아 찌까랑

    Disliked: Cleanliness, property conditions & facilities

    스탠다드 방갈로 숙박후기

    객실 청결에 개념 없는 곳이라 생각됨 욕조엔 뚜껑조차 없고 바닥청소는 제로 조식부페 또한 성의 없는 메뉴.암튼 가격대비 대실망.

    8/10 Good

    Heinken, India

    Liked: Cleanliness, staff & service, room comfort

    Nice stay

    Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help

    4/10 Poor

    mohamad, RIYADH

    Liked: Cleanliness
    Disliked: Staff & service, property conditions & facilities

    RESERVATION PROBLEM

    VENERE IS NOT GOOD I CAME TO THE HOTEL THEY SAID NO RESERVATION AND I CALL VENERE THEY CALLED THE HOTEL BUT THE HOTEL DOWEN GRADE THE ROOM FOR ONE NIGHT AND VENERE DID NOT DO ANY THING TO ME I PAY MORE FOR LESS ROOM.HOTEL TOWEL IS VERY OLD NOT GOOD.

    8/10 Good

    mihae, indonesia

    Liked: Cleanliness, staff & service, property conditions & facilities

    SARI ATER

    어른들이 좋아하는 온천도 있고.. 아이들도 말도 타고편하게 놀 수 있는 곳이라 잘 쉬다 왔습니다. 근데 제일 싼 방이라 그런지 침대가 좋지 않았어요. 그렇게 작은 싱글침댜는 처음 봤고요..자면서 내내 허리가 아펐습니다.

    6/10 Okay

    Abdullah, المملكة العربية السعودية

    Disliked: Staff & service, property conditions & facilities
    استأجرت فيلا مكونة من غرفتين وصالة سعرها غالي جداً الانترنت ضعيف جداً لاتوجد افياش اضافية في الغرفة غير التي مشبوك بها الأبجورة دورات المياة تحتاج اهتمام أكثر من صاحب المنتجع دش الترويش ضعيف والمياة الحارة المستخدمة في الترويش مياة كبريتية تؤثر على الشعر والعيون الإفطار متوسط المنتجع رائع بصفة عامة جلسة البلكونة ممتازة