Chunyaxché出租度假屋

「The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

「We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim...

「Absolute heaven on earth! Chabely and Snow did everything possible to accommodate us; from organising airport transfers, a cenote tour, private chef, scooter and ATV hire, restaurant bookings and looking after us beyond check out time. This made the experience extra special and effortless. We have never felt more relaxed on a holiday. We are a family of 5 Aussies with three young daughters. First time in Tulum and loved everything it had to offer. The only downside was ‘seaweed season’ The...

「The room was beautiful, the staff was very responsive」

「It was a very pleasant couple days with our family in Tulum」