"Overall is very good, facilities and services are excellent, however one thing can be improved is the pillow is not so comfortable. But I still recommend this hotel."
"like this grand mercure very much.
super spacious and new . kids facilities are awesome.
and tatami is comfort.
satisfying with alll, very recommended for family trip."
"The service staff in the hotel are very friendly，they will explain anything you want in detail and help you to solve
The location is good，you can walk to the Otsuki JR station after the breakfast，and go to visit Mount Fuji，any scenic spots will be arrived soon～"
