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Welcome Inn & Suites - Lyons的評分

2 out of 5
Welcome Inn & Suites - Lyons
3922 S Harlem Ave, Lyons, IL

評論

5.6
10 分，有夠讚；47 則評論中有 14 則" "
8 分，不錯哦；47 則評論中有 2 則" "
6 分，一般般；47 則評論中有 6 則" "
4 分，不太好；47 則評論中有 7 則" "
2 分，很糟糕；47 則評論中有 18 則" "

5.8/10

整潔度

7.2/10

員工素質

5.0/10

設施服務

5.4/10

住宿環境和硬體

6.0/10

環保程度

評論

10/10 有夠讚

Phoenix

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was nice and helpful they allowed me an early check-in after my issues with the prior hotel they also offered us an upgrade and an extra day at the regular price
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Teodora

於 2024 年 4 月住了 1 晚

6/10 一般般

Vonita

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jorge

於 2024 年 3 月住了 1 晚

2/10 很糟糕

Qhasia

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I paid online and the guy at the counter thought I was lying after I showed him the confirmation number and my receipt twice.he was being very racist because I was black. Gave me a dirty with cigarettes everywhere with no remote and said I had to wait an hour for another remote. After I had the Expedia representative call and confirm that I paid he was still rude and didn’t apologize. He end up moving my room and the other nroom the outlets didn’t work the lights didn’t work it was cold and the tv didn’t work. My key didn’t even work to the room and he said if I needed to get let in my room I would have to come all the way to the office. After complaining AGAIN about a new room for the third time it was ok. The tv worked and then heat worked but the towels were dirty and it was blood on the sheets!! Absolutely horrible. Expedia needs to take this off the app because it’s making the service look horribly wrong. Racist place they don’t like black people!!!!!
於 2024 年 2 月住了 1 晚

6/10 一般般

Sean

情侶出遊
喜歡：員工素質
Big room tub had pubic hairs init comfy Needs tlc
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Nicole

商務旅客
Amazing place. With great people.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Darren D

喜歡：整潔度、員工素質和設施服務
Yes indeed everything looks great
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Thomas

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Couldn’t get over the smell of cleaning chemicals but yet the room still looked a mess and the shower wouldn’t get hot
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Aleksa

於 2024 年 1 月住了 2 晚

2/10 很糟糕

Marko

商務旅客
不喜歡：整潔度和住宿環境和硬體
於 2023 年 1 月住了 1 晚

2/10 很糟糕

Francisco

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The reservation was not reserved. Had to pay extra money. No towels in the room. It was cold on the when I got in there. No queen size bed. It was a very poor experience.

4/10 不太好

Maria

2/10 很糟糕

Sophia

於 2022 年 12 月住了 1 晚

2/10 很糟糕

Anthony

不喜歡：整潔度、員工素質和設施服務
The night shift manager lacks professional integrity. His business was disrespectful, antagonizing, spiritually/mentally immature, holographic, and small;STREET/Toxic. If you choose to stay a night, you may want to take a can of disinfectant spray. The mattresses were dirty, no microwave, ac/heater didn’t heat up the room for in 223 very well. The morning shift managers are older, more mature, their business is better and I’m sure they aren’t gate keeping bad rooms through their spiritual/political conflicts of interests. God Bless You. We’re bigger and deserve much better than this war on mental health, faith, and will.
於 2022 年 12 月住了 3 晚

4/10 不太好

Ma Guadalupe

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Made reservation but staff said there was nothing, I had a confirmation number. I requested a non smoking room but when I entered the room it smell so bad of smoke and cigarettes, not enough clean towels.

10/10 有夠讚

Corrine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Welcome Inn
We enjoyed our stay. Mo the gentleman who checked us in was extremely polite and friendly. The property was clean. The room was clean. The on site parking was a plus My husband left his wallet and as soon as I called they told me they had it. The lady who cleans the room found it and turned it in immediately. I went and picked it up with no problem. Mo made sure that he was giving the wallet to the right person. I appreciated that level of security. The rate was extremely reasonable. The location was convenient. We would stay there again.
於 2022 年 9 月住了 1 晚

2/10 很糟糕

corey

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst hotel ever!
Could not stay, first the rooms weren't ready an hour after the check in time, walked into the first room the smell of stale cigarette smoke and piss hit me as I walked in. Mold and slime in the mini fridge, roaches in the bath tub. Immediately went to the front office and cancelled both room and found another hotel two towns over. Did not feel safe in that area at all.
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Renardo

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Terrible
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Devin

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was dirty. The air conditioner didn't work great and the fridge didn't work at all. I ended up forfeiting over $100 just to get out of there.
於 2022 年 6 月住了 3 晚

2/10 很糟糕

Jorge

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Worst property I’ve ever stayed at. Spider webs everywhere in the ceiling. They had holes that were Patched all over the wall. And there was fights right outside my window. People yelling at 12am woke me up from a nice sleep. 2-10 stars for sure. Never staying here again. Knock the hotel down
於 2022 年 5 月住了 1 晚

2/10 很糟糕

Mohamad

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
Room lot dirty spot on wall bathroom nothing service for guests balankt very old
於 2022 年 5 月住了 1 晚

10/10 有夠讚

Ritha

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚

2/10 很糟糕

Thomas

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A Dump
Maybe the most disgusting place I've ever stayed. "Non smoking" room stunk of smoke. "Towels" were so small and dirty I went out and bought towels, also thought by leaving the room to do so it might not be 50 degrees when I returned. Despite cranking the heat on the filthy unit, it never got above 55 degrees on a 30 degree night. Bed was grabage and the threadbare sheets, pillow caees, and blanket smelled. Left before rmidnight and checked into a decent motel nearby.
於 2021 年 11 月住了 1 晚

2/10 很糟糕

Coleman

於 2021 年 9 月住了 2 晚

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度、員工素質和設施服務
Really, really sketch, dirty, and smelly. Bed frame has mirrors above the bed and in the middle of the headboard. Super weird and off putting. Mattress is practically non-existent. I wanted to run as soon as I walked in. Oh, and ridiculously expensive for what you get. There are 3-4 star hotels a little further from the city that only cost $30 extra. This place is not worth it.
於 2021 年 8 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Not a "Hotel"
This place at first glance had a stereotypical "cheap motel" look to it I immediately left as soon as I saw it from the outside I have no idea about the service or cleaning i left right away LOL
於 2021 年 6 月住了 1 晚

4/10 不太好

Tamica

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The pictures online lied.
The sheets had cigarette burn holes, there weren't any towels but we got some, the towels racks were broke, the mirror had paint, and the bathroom was cold due to the windows the have. This is the 2nd room. The 1st room had a window missing in the bathroom and the sofa had stains. The rest was nice due to being remodeled. It should have been specified about jacuzzi rooms being extra which we couldn't find on the site.
於 2021 年 5 月住了 1 晚

4/10 不太好

真實旅客

商務旅客, 親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Honestly its a motel not suit not family friendly. Ask for extra towels because it was 3 of us argue about the extra towel. will not go back next time Im in Illinois
於 2021 年 4 月住了 2 晚

4/10 不太好

Antione

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was dirty...sheets was dirty with strings of hair everywhere and the hot tub was dirty...smh...waste of money on Valentines day..i will never stay here again....
於 2021 年 2 月住了 1 晚

6/10 一般般

christine

家庭旅遊
喜歡：客房舒適度
不喜歡：整潔度和住宿環境和硬體
於 2021 年 1 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
All time on property were smoking rooms with ashtrays provided.
於 2020 年 12 月住了 1 晚

10/10 有夠讚

Takiyah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 10 月住了 1 晚

8/10 不錯哦

Angela

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
Jacuzzi tub and mirrors!
The employees were great and the room was very much fun but it could have used a more thorough cleaning.
於 2020 年 10 月住了 1 晚

2/10 很糟糕

真實旅客

於 2020 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice service.
於 2020 年 6 月住了 1 晚

10/10 有夠讚

Corey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 1 晚
Mo 於 2020年10月8日回覆
Thank you Corey, please come see us again

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 2 晚
Mo 於 2020年10月8日回覆
Thank you Andrew, please stat with us again.

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Always a good experience at The welcome inn! very courteous service people! clean rooms, maid service excellent knocked on the door asked if we needed more towels!
於 2020 年 7 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Not someplace that i would go again but the guy at the desk was awesome so that made up for thw look of the place and he put me in their presidential suite. So I was cool with that it was just for a night
於 2020 年 7 月住了 1 晚

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean, friendly service, convenient!!! Great price!!
於 2020 年 7 月住了 1 晚
Dev 於 2020年7月23日回覆
Thank You Brenda for your review, we are glad you enjoyed your stay.

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚
Dev 於 2020年7月23日回覆
Thank you Brian, We are glad you enjoyed your stay.

2/10 很糟糕

Michael

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
No good. Stay away!!!
Rooms were dirty and neighbors on either side kept me up all night. The one was arguing all night and the other was blaring the TV until 2am. I could here his TV from outside his room. Will not stay again.
於 2020 年 7 月住了 1 晚
Dev 於 2020年7月23日回覆
We are sorry that you were not satisfied with your stay, We will try and fix this issue as soon as possible.

2/10 很糟糕

Marianne

不喜歡：整潔度和住宿環境和硬體
We stay at many budget hotels and understand you get what you pay for. But this one was a run from rating Only positive room was clean Negitave A/C didnt work, shower went from set temp to scolding instantly with no warning Sink drain needs drain opener, TV not size as shown and decor past tired.
於 2020 年 6 月住了 2 晚
Dev 於 2020年7月1日回覆
Hello Marianne, We are sorry that you had a bad experience at our motel. We are working hard to fix all the issues you have noted. Thank you for your review.

6/10 一般般

真實旅客

商務旅客
good ppl running the place
The front desk was kind
於 2020 年 6 月住了 2 晚
Dev 於 2020年6月26日回覆
Thank you for your staying with us. And thanks for your feedback.