I paid online and the guy at the counter thought I was lying after I showed him the confirmation number and my receipt twice.he was being very racist because I was black. Gave me a dirty with cigarettes everywhere with no remote and said I had to wait an hour for another remote. After I had the Expedia representative call and confirm that I paid he was still rude and didn’t apologize. He end up moving my room and the other nroom the outlets didn’t work the lights didn’t work it was cold and the tv didn’t work. My key didn’t even work to the room and he said if I needed to get let in my room I would have to come all the way to the office. After complaining AGAIN about a new room for the third time it was ok. The tv worked and then heat worked but the towels were dirty and it was blood on the sheets!! Absolutely horrible. Expedia needs to take this off the app because it’s making the service look horribly wrong. Racist place they don’t like black people!!!!!
Qhasia
於 2024 年 2 月住了 1 晚
6/10 一般般
Sean
情侶出遊
2024年2月11日
喜歡:員工素質
Big room tub had pubic hairs init comfy
Needs tlc
Sean
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Darren D
2024年2月4日
喜歡:整潔度、員工素質和設施服務
Yes indeed everything looks great
Darren D
於 2024 年 2 月住了 2 晚
2/10 很糟糕
Thomas
情侶出遊
2024年2月1日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Couldn’t get over the smell of cleaning chemicals but yet the room still looked a mess and the shower wouldn’t get hot
Thomas
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Aleksa
2024年1月15日
Aleksa
於 2024 年 1 月住了 2 晚
2/10 很糟糕
Marko
商務旅客
2023年1月13日
不喜歡:整潔度和住宿環境和硬體
Marko
於 2023 年 1 月住了 1 晚
2/10 很糟糕
Francisco
情侶出遊
2022年12月22日
不喜歡:整潔度、設施服務和住宿環境和硬體
The reservation was not reserved. Had to pay extra money. No towels in the room. It was cold on the when I got in there. No queen size bed. It was a very poor experience.