外觀
查看供應情況

芝加哥市中心/華麗一英里希爾頓花園飯店的評分

3 out of 5
芝加哥市中心/華麗一英里希爾頓花園飯店
10 E Grand Ave, Chicago, IL

評論

8.0

非常好

10 分，有夠讚；1800 則評論中有 827 則" "
8 分，不錯哦；1800 則評論中有 485 則" "
6 分，一般般；1800 則評論中有 253 則" "
4 分，不太好；1800 則評論中有 123 則" "
2 分，很糟糕；1800 則評論中有 112 則" "

8.4/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Jason

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice area, my partner and I had a great time here
於 2023 年 9 月住了 1 晚
usman 於 2023年10月22日回覆
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon

8/10 不錯哦

WEI JUNG

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Nice to stay
Hotel location is perfect, where it is just next the Grand metro station and car rental is in the B1. Very convenient. The only thing to complain is that we asked the house keeping service and no come.
於 2023 年 4 月住了 4 晚
usman 於 2023年4月30日回覆
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon

8/10 不錯哦

william

商務旅客
喜歡：設施服務
Great staff
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Amy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was perfect
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Melissa，Jacksonville

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Clean rooms. Easy check-in. Nice staff.
於 2024 年 5 月住了 2 晚

6/10 一般般

Clifford

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Staff was not good. Too many front desk employees standing around while we waited in a line to be checked in. Front staff told us that they only clean rooms for more than 4 days stay. However, a sticker on the bathroom mirror stated every other day. WTH!?!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Tanya

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great, great location for public transportation and food option
於 2024 年 5 月住了 2 晚

10/10 有夠讚

SANDRA

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was in a great location , close to restaurants , shopping and all of the sights. It was safe. I would highly recommend and will return for my next visit to Chicago.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Aravind Kumar

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and clean rooms with city views. Breakfast is very basic. Limited options.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Karen

家庭旅遊
喜歡：設施服務
Hundreds of restaurants within walking distance.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Marvin，Missouri City

喜歡：整潔度、員工素質和住宿環境和硬體
Close to the Red line metro and walkable to other areas of interest in Chicago.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

MaKayla

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
cozy spot
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Ashia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easible accessible from the Red line. The bed and pillows were very comfortable. Down sides were the low water pressure and the $3 bottle water in the room.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Laura，Parker

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Hilton lived up to my expectations! It was clean, quiet, and very conveniently located. There were stores nearby for snacks and lots of restaurants. We even checked out Howl at the Moon, a dueling piano bar nearby that was lots of fun. I would absolutely stay at this Hilton again if in Chicago for theater and sightseeing. Tip" If you want to see Mama Mia, you can go to the theater when it opens at either 10 Am or noon, and they sell the remaining tickets for $49. We ended up with 3 row center orchestra tickets for the matinee!
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Alberto

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Tammie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Randy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Ahmad Shafiq

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

6/10 一般般

Perrie

家庭旅遊
On our day of checkout....while i understand thst this hotel is "in the city"....SERIOUSLY....I saw a cockroach that was equally as fat as it was long. I called the Hilton Customer Service to advise what I saw....and suggested a good case of an exterminator would be beneficial. Also...the floor undervthe bathtub seemed "soggy" so just some modern maintenence would be a good idea.
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Susan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location for sightseeing, shopping, dining at a variety of excellent restaurants. Also convenient for many businesses and convention sites
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Carlos

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location at downtown Chicago
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Next to a train station, continently located downtown. I would stay again
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is our second time staying at this hotel. The first was in November 2022. It is a very convenient hotel and walking distant to everything we wanted to do. Additionally, the train is right at the hotel location.
於 2024 年 5 月住了 4 晚

2/10 很糟糕

Gregorio

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Ashley，Nashville

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very loud…everything from the ac running, ice machine across the hall and people walking/talking in the hallway. Front desk staff was friendly.
於 2024 年 5 月住了 3 晚

6/10 一般般

Nichol

家庭旅遊
喜歡：整潔度
The cleaner smell in the lobby was very strong. It was not pleasent to walk through each time to go in and out. Vending machines on floors would be nice to have as well. Overall not a bad place and the price was fair. It was a little 'older' feeling but was not bad.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

jorge

Fue agradable y rápido
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Yasser J，Miami

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
👌
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Tayyaba

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s was lovely stayed
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Marlenis Ruiz

喜歡：整潔度、員工素質和住宿環境和硬體
Excelente ubicación
於 2024 年 5 月住了 3 晚

6/10 一般般

Peter

情侶出遊
喜歡：整潔度
They only provide room service on alternate days which for the price you are paying is shocking. If i wanted to make my own bed up i could have stayed at home
於 2024 年 5 月住了 2 晚

6/10 一般般

Susan

團體旅遊
不喜歡：住宿環境和硬體
Coffee maker didn't work, bathtub was clogged, really noisy
於 2024 年 5 月住了 3 晚

6/10 一般般

Lynn

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I had 3 interactions with front desk staff and all 3 left me feeling like I was an inconvenience to them. First: when checking in I was waiting for clerk to type when my phone rang, I answered it and said, "sorry I cannot talk I am checking in," and I immediately hung up. Without one word the clerk slid the key to me, and turned his back on me and did not reply when I said, "excuse me I have questions." (He walked away so I never got my answers). I get it is rude of me to answer a phone, but I was really quick. The next day my son asked at front desk about the parking. He was told the front desk has nothing to do with parking (despite signs everywhere saying to validate there). Fortunately a bellboy helped us. The last day I asked about late check out and the front desk clerk laughed and said "no, just no." I get late check-out is not always possible, so it was not the words, as much as the way it was said. So despite a nice property, the front desk staff did not feel welcoming.
於 2024 年 5 月住了 2 晚

6/10 一般般

David

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Prime property, my greatest and biggest complaint stems from their obvious cost cuts i.e., house services. We had a simple two day stay, and I was disappointed that our room was nit serviced. We did not expect that our bed sheets were not chnged and no bath towels replaced, yet the cost remains the same.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Keirra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stepped outside to smoke Came back in They threw out my food and 📸 I'm from out of town
於 2024 年 5 月住了 2 晚

6/10 一般般

Tory

情侶出遊
喜歡：員工素質
The location was perfect for everything we wanted to do. And I know it was downtown, but it was insanely nosey. The room needs a facelift. Reported our toilet handle, not working and they never sent anybody up. We kept having to remove the lid. Multiple locations where the paint was pealing off the ceiling. The hallway smelled like the trashcan everytime we got off the elevator.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

sowathdy，delaware

喜歡：住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

KAREN

喜歡：設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 2 晚

8/10 不錯哦

john

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Karen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in slow, only 1 person at counter. Food under edge of bed. Have to register peloton.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ernesto

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Emily，Champaign

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Michael，Vevay

喜歡：整潔度和住宿環境和硬體
..
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Barbera Angelique

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location is very good, near subway, a big supermarket and restaurants. Room was all we asked for. Cleaning of the room could’ve been done more frequent- it was done once in the 5 nights we stayed. They came for the 2nd time on the day we were checking out.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Brooke

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We came to town for the Cubs game and loved that it was right on the red line to take us out to Wrigley. Would definitely stay here again.
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Keyunna

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Pascal

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, close to shops and restaurants. Subway entrance right at the door. Walking distance to a lot of attractions.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Manuel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s the city! If you don’t know what that means then it’s probably not for you. This hotel is absolutely amazing. It’s connected to restaurants and central to the Navy pier and everything you need to get to. Most of it is a walk away! The staff is very friendly.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Brad

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location close to all the downtown action
於 2024 年 5 月住了 3 晚