Dear Tina , thank you so much for staying with us and taking your time in writing your reviews to our Resort . We need to improve more day by day as you mention . Best regards to you and hope to see soon .
4/10 不太好
Ho Chung
團體旅遊
2022年6月23日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Cannot connect the wifi due to weak signal.
Good service from the staff, he relocated the wifi router, but the signal is not good enough to have stable connection. The air conditioner is not cool enough...
Good service there but need more maintenance of the facilities
Ho Chung
於 2022 年 6 月住了 2 晚
Michael 於 2022年8月11日回覆
My dear MR Ho , thank you so much from your review,please accept our apology which you had a uncomfortable stay at our Resort, please let us know on the spot so we can react immediately, best service is always what we wanted .
Best regard to you and looking forward to see you again.
8/10 不錯哦
SHU CHING
2020年1月29日
SHU CHING
於 2020 年 1 月住了 2 晚
10/10 有夠讚
Jenny
情侶出遊
2020年1月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點不是太方便,有點偏,住在古城區會較好
房間大,舒適,很整潔
員工服務態度都很好
整體很滿意!!
Jenny
於 2020 年 1 月住了 4 晚
POR 於 2020年1月27日回覆
Thank you so much for your review. We wish you have a good trip.
Thank you so much for your review. We will improve our service.
10/10 有夠讚
Chok kuan
2019年12月20日
Chok kuan
於 2019 年 12 月住了 2 晚
10/10 有夠讚
Yim Fan
2019年10月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Reception staff welcomed us warmly and made us feeling back home. Although not a buffet breakfast, but many kinds of foods provided to order and delicious. The hotel also provided free shuttle bus to airport. We stayed the hotel two nights. No plane noise in the midnight even near the airport. We really loved to stay here and will come back again.
Yim Fan
於 2019 年 10 月住了 2 晚
AOF 於 2019年10月23日回覆
Dear Yim Fan,
Thank you for writing such a comment regarding your recent experience at The Chaya Resort and Spa Chiang Mai.
We are delightful to see you again!
It is a relief to read that everything went well for you; our staff works hard to make every guest stay unforgettable.
We hope to have the pleasure of welcoming you again,
Sincerely,
AOF Tachaya
Resort Manager
Dear valued guest,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and our services.
Thank you once again for your review and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
10/10 有夠讚
真實旅客
2019年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 5 月住了 5 晚
GSA Team 於 2019年5月18日回覆
Thank you for your review,
Hope to serve you again.
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
8/10 不錯哦
真實旅客
2018年10月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Helpful services
Friendly staff
Limited English but can use google translate to communicate
真實旅客
於 2018 年 10 月住了 3 晚
Be 於 2018年10月24日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
10/10 有夠讚
Bella
2018年10月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bella
於 2018 年 10 月住了 2 晚
Be 於 2018年10月22日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
6/10 一般般
真實旅客
2018年9月28日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Don't like the walls inside the room at all.
No sunshine reach the Ground Floor rooms. Not recommended to stay in this type of room.
Swimming pool is clean and spacious.
There is no spa existed.
Surrounding area of this hotel is not pretty.
No complimentary bus to Maya Shopping Centre. Have to pay Baht 50 per person per way.
Open shower design made water spilling all over the toilet floor.
Breakfast is acceptable.
真實旅客
於 2018 年 9 月住了 4 晚
Wachiraphorn P. 於 2018年10月2日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
8/10 不錯哦
真實旅客
2018年9月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It is great. But the hotel is having a renovation, so it is a bit too noisy and wake us up at about 9 am.
真實旅客
於 2018 年 9 月住了 3 晚
Wachiraphorn P. 於 2018年10月2日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
10/10 有夠讚
siu kuen christine
2018年9月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Relax
Nice swimming pool for sun bath
siu kuen christine
於 2018 年 9 月住了 2 晚
BE 於 2018年10月24日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
8/10 不錯哦
YK,Hong Kong
2018年9月17日
喜歡:員工素質、住宿環境和硬體和客房舒適度
nice pool access room
If you want a pool access room, this hotel is good. I don’t recommend choose the stardard room.
YK
於 2018 年 9 月住了 4 晚
Wachiraphorn P. 於 2018年10月2日回覆
Dear Sir / Madam,
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
The management team
Nice place and good location.
Wonderful room with the pool access.
Local food shop near around.
The manager is very helpful.
Best choice in my trip.
Haymen
於 2018 年 8 月住了 2 晚
Be 於 2018年10月3日回覆
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team
8/10 不錯哦
真實旅客
2018年7月22日
喜歡:整潔度、員工素質和客房舒適度
Really Nice
There are some mosquitos in room all the time but the cleanliness is great and the services also, the staff is helpful for calling car for us. There are some promotions of massage and not very expensive, I recommend it.
真實旅客
於 2018 年 7 月住了 3 晚
Wachiraphorn Putthanbut 於 2018年7月25日回覆
Dear Sir and Madame
Thank you for your comment , Please accept our apologize for the mosquito in your room . However we would like to improve all of our service . Thank you again for your stay with us . We hope you stay with us again then we would like to service you for your future booking .
Have a nice day.
Best regards,
Wachiraphorn Putthanbut
Sales executive manager
8/10 不錯哦
pan,hongkong
2018年7月12日
喜歡:整潔度、員工素質和客房舒適度
-Nice swimming pool and balcony,
-Not good design in bathroom,shower make all the water closest area get wet.
pan
於 2018 年 7 月住了 4 晚
10/10 有夠讚
Miko,HK
2018年7月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice stay
Good place to stay. Good location. I enjoyed my stay here.
Dear Feng-Yu on, First of all, thank you very much for staying with us. We are very happy to know you had a fantastic stay with us and enjoyed our location and facilities. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Sincerely, Kritchapat Kositworakul.
10/10 有夠讚
Man
2018年3月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Man
於 2018 年 3 月住了 1 晚
Dio 於 2018年3月20日回覆
Dear Man, we would like to thank you for your review.We very much hope to have the opportunity to welcome you back soon. Kind regards, Kritchapat Kositworakul.
10/10 有夠讚
Hiu Ki
2017年12月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful! Worth it!
Superior service by the helpful stuffs. Resort provides nice food with affordable price, free airport shuttle and free one way shuttle to main tourist area.
WiFi is great, rooms are just like the photos.
Hiu Ki
於 2017 年 12 月住了 2 晚
Dear Hiu Ki
Warm greetings from The Chaya resort & Spa Chiang Mai
Thank you very much for great comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel.We really hope there'll be another chance to have you all here.
Kind regards
Kritchapt Kositworakul
E-Commerce & Marketing
The Chaya Resort and Spa Chiang Mai 於 2017年11月23日回覆
Dear,guest
We're glad to hear you satisfied our resort. Thank you so much for your good feedback.We hope to have the pleasure of serving you again.
Thank you,
The Chaya Resort and Spa Chiang Mai
10/10 有夠讚
Hung-fei
2017年10月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hung-fei
於 2017 年 10 月住了 2 晚
Dear valued guest
Warm greetings from The Chaya Resort & Spa Chiang Mai
Thank you for choosing our hotel and thank you for the review.
We hope to have the opportunity to serve you in the near future.
Best regards
Chaya Team
8/10 不錯哦
真實旅客
2017年10月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room is good.
I've booked a room G/F level but eventually they gave a lower level and caused me not easy at the stairs for the big bags.
真實旅客
於 2017 年 10 月住了 1 晚
Dear Guest
Thanks for the feedback. We will improve it. Our ground floor is 1st floor. Lobby is 2nd floor. The ground floor is not the basement
10/10 有夠讚
RYHK,Hong Kong
2017年9月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great swimming pool and reasonable price!
Small resort but good swimming pool. Taxi drivers don't know the way to the resort, little bit far from the city centre. Hotel provide free shuttle to various places, but you need to make your own way back to the hotel as the shuttle is one way services. OKAY breakfast, you can order from the menu or you can get some bread or juice at the buffet bar. Staffs were nice and polite. Room was big and clean, very quiet and comfortable, recommended.
RYHK
於 2017 年 9 月住了 3 晚
geng 於 2017年10月27日回覆
Dear Guest
First of all, I would like to say thank you for such of fantastic feedback that you gave us on the review. we are so glad to hear that we being a part of you best memory about Thailand. Our staff are trying their best to ensure that our guests receive the good experiences We will sure that we will improve our services and facilities to a higher level.
Thank you again for the review and we all do hope to see you back with us again in the near future.
6/10 一般般
Wai Shun Vincent
2017年8月6日
喜歡:員工素質和客房舒適度
Wai Shun Vincent
於 2017 年 8 月住了 1 晚
Dear guest,
Thank you very much for your points given.
We're waiting to see and serve you again.
Best Regards,
Pim
10/10 有夠讚
Carol,香港
2017年7月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
帝王式享受
非常好的渡假經驗
Carol
於 2017 年 7 月住了 2 晚
Dear Carol,
We really glad to hear that. Thank you very much for your comments and 5 stars points given.
We're waiting to welcome once serve you again.
Best Regards,