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Poza Clara Sanctuary Hotel

Property class: 3

Choose dates to view prices

Close to Laguna Bacalar Ecological Park, Poza Clara Sanctuary Hotel provides free English breakfast, a terrace, and a garden. The on-site local and international cuisine restaurant, Bahareque, offers breakfast, brunch, and lunch. Free in-room WiFi and a bar are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$2,144
NT$2,693 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room, Pool View

A room with two beds, a ceiling fan, a window with curtains, and a wall-mounted light fixture.

Standard Double or Twin Room, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Balcony

A room with a bed, a small wooden table, a chair, a window with a view of greenery, and a woven wall hanging.

Superior Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool View

A room with a wooden door, a window with curtains, two wicker chairs, a small round table, and a potted plant.

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located near a private beach, Poza Clara Sanctuary Hotel is in Mario Villanueva Madrid, a neighborhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. With kayaking and boat tours nearby, you'll find plenty of adventures in the water. Visit our Bacalar travel guide
Map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    3 min walk - 0.3 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    5 min walk - 0.4 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min walk - 0.5 km
  • Zócalo
    5 min walk - 0.5 km
  • Ecopark Bacalar
    8 min walk - 0.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • La Playita
    3 min walk
  • Pizzeria Bertilla
    6 min walk
  • I Scream Bar
    4 min walk
  • La Trattoria 46
    8 min walk
  • El Enchanto Bacalar
    5 min walk

About this property

Poza Clara Sanctuary Hotel

  • Hotel near Lake Bacalar
  • Laguna Bacalar Ecological Park is located near Poza Clara Sanctuary Hotel, which provides free English breakfast, a terrace, and a garden. The on-site local and international cuisine restaurant, Bahareque, offers breakfast, brunch, and lunch. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Coffee/tea in the lobby, luggage storage, and a dock
    • Smoke-free premises
  • Room features
  • All guestrooms at Poza Clara Sanctuary Hotel boast thoughtful touches such as private pools and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
  • Other conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Free tea bags/instant coffee and coffee/tea makers
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with Netflix, streaming services, and premium channels
    • Separate sitting areas, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahareque

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Private pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach
  • Dock
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 010-007-004951/2025

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Poza Clara Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Poza Clara Sanctuary Hotel?

As of 2026/8/19, prices found for a 1-night stay for 2 adults at Poza Clara Sanctuary Hotel on 2026/9/1 start from NT$2,144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Poza Clara Sanctuary Hotel pet-friendly?

Yes, Poza Clara Sanctuary Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per pet, per night.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Poza Clara Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Poza Clara Sanctuary Hotel?

Check-out is at noon.

Where is Poza Clara Sanctuary Hotel located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Zócalo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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