Find hotels in Charter Oak, Los Angeles

"Great location"

"Front desk staff was lovely, but the property itself needs work. Our room had a musty, stale smell, the toilet was broken (though fixed promptly when I asked), and the bedside table had something sticky on it.Gym had no working water cooler or cups. This property has seen better days… Given the many hotels near the airport, I would choose a different spot."

"Room was clean. I did not appreciate them taking my whole deposit when I did not break or mess up anything in the room like that was ridiculous. Deposits are to cover damages and things of that nature. There were no damages when I left b"

"Everything went smoothly"

"We have stayed here twice both times was great. No complaints nice place to stay. Close to knotts berry farm andvother activities."

"I really enjoyed the hotel and was pleased with our room on the bottom floor next to the store. However, we faced persistent technical issues during our stay. For four out of five nights, we had no Wi-Fi or cellular service in our room, which caused significant inconvenience. Despite contacting the front desk daily, calling the Wi-Fi support team, and submitting multiple tickets, the problem remained unresolved until our last day. When my husband was sick and we were confined to our room, I stressed the importance of having Wi-Fi or access to YouTube and Netflix on the TV. Only then did the manager visit our room, verify the lack of Wi-Fi, and help us connect to the guest Wi-Fi. While they were assisting us, a resident across the hall mentioned he also lacked Wi-Fi. This widespread issue made it very difficult to order food, arrange rides, buy tickets, or call family, forcing us to do these tasks outside or away from the hotel. Addressing these connectivity problems promptly would greatly enhance the guest experience and prevent such frustrations in the future. It was a nice walk to Disneyland, and there are lots of food options within walking distance. The pool and water park were very clean and enjoyable."

"Had a pool view room set up for the stay, we were put on the third floor where it was the pool that had a view to our room. We asked for a room clean for one of the days but they were unable to due to being short staffed. The housekeeper in the hallway was very nice and helped me get new towels though. They wont automatically clean your room, you will have to call the front desk to schedule a clean. The walls are very thin, sleep was not the best since the next door neighbors liked to shower at 3am, also our room was infront of the elevators which was high traffic and high noise. The property is really nice and clean and new."

"It was a quick stay but it was very nice!"

"clean, but walls were thin and it was easy to hear noise from the halls/other rooms"