I loved everything about my stay from the moment I stepped in to the best smelling hotel ever!! The staff and room were excellent. I will definitely be staying here for future trips!
Arrika
於 2025 年 7 月住了 1 晚
10/10
This hotel is situated in a bougie little area that seems to be referred to as Ballantyne. As many times as I have driven up to and stayed in Charlotte, I never knew about it and it is quite nice! The hotel itself is very clean and modern and is tucked away from a main road that has easy access to I-485. Everything around here feels nice and new and there are plenty of nice dining options nearby. The staff were very friendly, always saying hello in the halls and making sure everything was functioning properly and clean. The breakfast was actually pretty great with hot and cold, protein and carb options, and coffee was available at all times. The wifi was easy to connect to and very reliable. I would absolutely stay here again.
William
於 2025 年 7 月住了 1 晚
10/10
This was a very nice hotel stayed for 5 days staff was great very attentive clean rooms breakfast service was great multiple options different days pool was clean and all around safe
Ebony
於 2025 年 7 月住了 5 晚
10/10
Great place
Jasmine
於 2025 年 6 月住了 2 晚
10/10
Nice stay with good breakfast
Jun
於 2025 年 4 月住了 1 晚
10/10
Tasha
於 2025 年 6 月住了 7 晚
10/10
Great staff, clean rooms
Katherine
於 2025 年 7 月住了 3 晚
10/10
Nice, clean, friendly staff, good breakfast
Ruby
於 2025 年 7 月住了 2 晚
10/10
All around Great
Brian
於 2025 年 7 月住了 1 晚
10/10
Sean
於 2025 年 6 月住了 3 晚
10/10
Incredible value !! Awesome i would stay there again . I was greeted by the friendliest human ever , breakfast was good and they had treats for my dog
Lawrence
於 2025 年 6 月住了 2 晚
2/10
I had to use the stairs my entire stay as elevator was broken. Did not receive a discount on the rate. But I receive 8oz of water an Oreo cookie and 9 goldfish crackers
David
於 2025 年 6 月住了 1 晚
2/10
We booked this hotel through Expedia and unfortunately had a family emergency after our first night. We had to leave early and immediately contacted both Expedia and the hotel to see if we could get a partial refund for the unused nights. Expedia customer service was helpful and understanding, but ultimately said the decision was up to the hotel. Sadly, the hotel refused to offer any refund.
They chose to keep the full amount for the remaining nights we couldn’t use—even though the room was left empty and most likely rebooked after we left. It’s clear this place cares more about squeezing every dollar out of guests than showing even basic human decency. Very money-hungry and cold. I would not recommend staying here unless you’re 100% sure nothing unexpected will happen, because they won’t care. At all.
Natalie
於 2025 年 6 月住了 3 晚
10/10
quite good, comfortable hotel. nice staff. good location