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長沙芙蓉國溫德姆至尊豪廷大酒店的評分

4 out of 5
長沙芙蓉國溫德姆至尊豪廷大酒店
芙蓉中路 106 號, 長沙市, 湖南省

評論

9.0

太棒了

10 分，有夠讚；49 則評論中有 28 則" "
8 分，不錯哦；49 則評論中有 17 則" "
6 分，一般般；49 則評論中有 4 則" "
4 分，不太好；49 則評論中有 0 則" "
2 分，很糟糕；49 則評論中有 0 則" "

9.4/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

評論

10/10 有夠讚

Chung shun

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 有夠讚

喻閔

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
下次有機會會再入住
服務很好，位置離鬧區走路大概10-20分鐘
於 2018 年 12 月住了 3 晚
宾客服务经理 於 2018年12月24日回覆
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店。您的满意是我们一直的追求，有了您的认可我们的团队将不断完善细节致力于为您提供更优质的服务，期待您的再次光临。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚
宾客服务经理 於 2018年12月26日回覆
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店。您的满意是我们一直的追求，有了您的认可我们的团队将不断完善细节致力于为您提供更优质的服务，期待您的再次光临。

8/10 不錯哦

KUOHSUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚

10/10 有夠讚

KO-WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2017年2月24日回覆
尊敬的客人，感谢您对酒店的好评，得知您在酒店住得满意我们倍感荣幸，诚挚的邀请您下次入住！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2017年1月25日回覆
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店！您的满意是对我们团队最好的鼓励，我们会不断完善细节，致力于为您提供最优质的服务，期待您的再次光临！

10/10 有夠讚

sze wai，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務好，熊度好，房間新，有禮貌
好，服務好，熊度好，房間新
3014627 於 2016年5月21日回覆
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店。您的满意是对我们团队最好的鼓励，我们会不断完善细节，致力于为您提供最优质的服务，期待您的再次光临。

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
Disappointing experience
Quite a disappointing experience to stay in this hotel. First of all, the check-in is really slow. Secondly the firstly assigned room is very stuffy and the room temperature cannot be lowered. Only after several complaints that I can have the room changed. I will not stay in this hotel on my next visit.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Alberto

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 3 晚

10/10 有夠讚

SU JIN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfort
It's a decent standard five star hotel in China. Location is good.
於 2020 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
設備が新しく、スタッフも良い
於 2020 年 1 月住了 1 晚

6/10 一般般

真實旅客

情侶出遊
喜歡：整潔度和設施服務
Beautiful room, but with numerous issues (cracked tub, ripped blinds, stained chair, etc) that were not acceptable for a "5 star" hotel. Also, front desk staff, while super friendly, seemed to not know much about how the hotel worked. Such as: how to call a cab early in the morning, how to send a post card, or when Yuelu Mountain is open.
於 2020 年 1 月住了 2 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
For the price point, a good hotel with a short distance walk to the river, IFS mall and down town Changsha.
於 2019 年 10 月住了 4 晚
Cathy Yin 於 2019年10月30日回覆
Dear Guest, Thank you very much for choosing the Wyndham Grand Plaza Royal Changsha. We are so pleased to learn about your wonderful experience at our hotel during your trip to Changsha. Our hotel is located in the center of Furong CBD area, It’s accessible location makes it ideal to do business in Changsha, to enjoy the many activities in the area like dining, shopping and museums. And here’s a Tianxin Ge park very nearby hotel to walk around and safe. If you need more city information, you can feel free to contact our Concierge team. Again, thank you for your kind review. We are look forward to welcoming you back to our hotel again. Best wishes and regards,

10/10 有夠讚

真實旅客

於 2019 年 9 月住了 2 晚
cathy yin 於 2019年9月17日回覆
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店。您的满意是我们一直的追求，有了您的认可我们的团队将不断完善细节致力于为您提供更优质的服务，期待您的再次光临。

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are very friendly. Breakfast is excellent!
於 2019 年 6 月住了 1 晚
Guest Service Manager--Jason Shi 於 2019年7月4日回覆
Dear guests, thank you for staying in changsha furong the wyndham grand house at the hotel, more thanks for taking time to share your experience here to more guests.Your satisfaction is always our pursuit, with your recognition of our team will continue to perfect the details is committed to provide you with more high quality service, look forward to your visit again!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very luxurious accommodations. The buffet breakfast is very good, and the staff always greeting with a ready smile. Short distance to Pedestrian Street and subway.
於 2019 年 6 月住了 3 晚
Guest Service Manager--Jason Shi 於 2019年6月19日回覆
Dear guests, thank you for staying in changsha furong the wyndham grand house at the hotel, more thank you for taking time to share your experience here to more guests.Your satisfaction is always our pursuit, with your recognition of our team will continue to perfect the details is committed to provide you with more high quality service, look forward to your visit again!

10/10 有夠讚

AChang，Yyz

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is very central, it’s near all the main area and taxi ride to most places are less than 15 rmb, 2 USD (ID mall, IFS, walking street...) . It’s a bit walk from the subway, I rmb it’s about 8-10 min walk. The hotel staff is super friendly and helpful, amenities-their gym is nice with a swimming pool and also massage and spa onsite. Resturants are great, chinese and international buffet. Hotel guest can enjoy breakfast and dinner buffet at discount. Dinner buffet have at least 4-5 different sections consist of Japanese, Italian, cold seafood bar, locals and Chinese food.... buffet includes red / white wine, beer, coffee, tea and soft drinks!!!! Can’t complaint on a buffet for 160 rmb. Over all is a very nice hotel for the price and I will go back if I visit ChangSha again!
於 2019 年 4 月住了 4 晚
Guest Service Manager--Cathy Yin 於 2019年4月22日回覆
Dear Valued Guest, Thank you very much for choosing the Wyndham Grand Plaza Royal Changsha. We are so pleased to learn about your wonderful experience at our hotel during your trip to Changsha. Our hotel is located in the center of Furong CBD area, It’s accessible location makes it ideal to do business in Changsha, to enjoy the many activities in the area like dining, shopping and museums. And here’s a Tianxin Ge park very nearby hotel to walk around and safe. If you need more city information, you can feel free to contact our Concierge team. Again, thank you for your kind review. We are look forward to welcoming you back to our hotel again. Best wishes and regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
アクセスよく、いいホテルでした。
於 2019 年 2 月住了 1 晚
Guest Service Manager--Cathy Yin 於 2019年4月1日回覆
Dear guests, thank you very much for staying in Wyndham Grand Plaza Royal Furongguo Changsha , and thank you for taking the time to share your stay experience with more friends. Your praise is the greatest encouragement to us. We will strive to continuously improve the details and create more comfortable and unforgettable experiences for our guests. We look forward to your next visit.

10/10 有夠讚

T

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
出張で一泊しました チェックインも英語が話せるスタッフがおりスムーズにできました。 部屋も広く、設備もキレイ。 お得感はあります。
於 2019 年 1 月住了 1 晚
Guest Service Manager--Cathy Yin 於 2019年1月29日回覆
尊敬するお客様、長沙芙蓉国温徳ム至尊の豪廷ホテルにご入居ありがとうございます。あなたの満足は私たちの追求はずっと追求しています。私たちのチームが私たちを認めてくれたチームの詳細について、より詳細なサービスを提供しております。また、ご来店を期待しております。新年おめでとうございます、仕事は順調で、体の健康をお祈りします。

8/10 不錯哦

Meng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel but a bit noisy
The hotel building is grand. The rooms are large, clean, and comfortable. The service is excellent with very responsive and attentive staff. The only down side is that the hotel is located at a very busy junction and therefore road noise is very noticeable.
於 2018 年 12 月住了 1 晚
Guest Service Manager--Cathy Yin 於 2019年1月29日回覆
Dear guests, thank you for staying at Windham Supreme Horting Hotel in Furong, Changsha. Your satisfaction is our constant pursuit, with your recognition, our team will continue to improve the details to provide you with better service, hope to have the opportunity to serve you again, as far as possible for you to arrange a relatively quiet high-rise room experience, looking forward to your visit again. And I wish you a happy New Year, smooth work and good health!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
周りの店舗がない。対面の反対側に行けない
於 2018 年 12 月住了 2 晚
Guest Service Manager--Cathy Yin 於 2018年12月24日回覆
Dear Valued Guest, Thank you for sharing your recent stay with us. We’re sorry to know that is not up to your expectation and looked into the case immediately. Please accept our sincerest apologies for the disturbance you have experienced during your stay. There is a supermarket opposite the hotel.We do hope that we could have a chance to serve you at your next visit to Changsha. Should you have any further inquires then, please do let us know directly. Best wishes and regards,

10/10 有夠讚

Brett，Mackay

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Trip to Changsha
This is a lovely western style hotel with large rooms and great facilities that is close to the river and lots of shops. The staff were excellent and English was not a problem.
於 2018 年 10 月住了 1 晚

10/10 有夠讚

Carl-Anders

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Affärsresa 1 natt
Angenäm vistelse på Wyndham. Det är inte så lätt att hitta bra hotell i Changsha. Jag hade ett club-rum, kan rekommenderas. Lite svårt för personalen att förstå engelska.

8/10 不錯哦

Bill ，USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, great staff, clean room, room condition a little bit out-dated, but will definitely recommend to a friend.
於 2018 年 4 月住了 1 晚

10/10 有夠讚

Diana，NYC

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent hotel in the heart of commercial Changsh
Wonderful staff who go out of their way to provide service. Unfortunately room thermostat difficult to figure out and room was overheated. Had to open window and power off system. Still warmer than necessary.
於 2018 年 3 月住了 2 晚

8/10 不錯哦

Herculano

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 3 晚

10/10 有夠讚

Chris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was clean and wonderful. The staff are courteous and professional. What more is there to Say :)
於 2018 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean, food excellent, hotel staff speak Engl
Good relaxing atmosphere, just what I was looking for
於 2018 年 1 月住了 4 晚

10/10 有夠讚

ricky，melbourne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
Nice and friendly staff , good location , beautiful rooms and facilities, very comfortable
於 2017 年 10 月住了 2 晚

8/10 不錯哦

koji

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
おおむね満足
フロントとロビーの服務員は親切でとても良いです。 ただ部屋の作り備品などは外資系の五つ星に比べるとやはり見劣りがします。
於 2017 年 10 月住了 2 晚

10/10 有夠讚

Jianjun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel to stay
good location, close to metro station and shopping area. The hotel is decorated quite luxurious and the room is new and clean. Fast check in and out. But there’s one problem in the room, the window can not close firmly, which let some street noise in.
於 2017 年 10 月住了 2 晚

8/10 不錯哦

Ting Ting

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, good, strong wifi
於 2017 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended
Convenient location, luxurious room, nice breakfast. Great stay.
於 2017 年 6 月住了 1 晚
GSM 於 2017年6月16日回覆
Dear guest, thank you for choosing Wyndham Grand Plaza Royale Furongguo Changsha, and giving us precious comments! Our team will keep improving every details to provide the best service for you. We are expecting you coming back soon!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
場所がよくて、部屋も素敵。
場所がとても便利です。中心地から車で10分内です。次の朝は結構早番の便なんですが、タクシーを手配していただいた。空港まで35分ぐらい。また泊まりに行きたい！
Guest Service Manager 於 2017年5月15日回覆
尊敬の客、入居沙芙蓉ありがとうございます、両国ウィンダム至尊豪廷ホテル!あなたの満足は私たちのチームの最高の励まし、我々が不断の詳細は、あなたに最も良質のサービスを提供することに力を、期待していらっしゃるのは再び! Dear guest, thank you for choosing Wyndham Grand Plaza Royale Furongguo Changsha, and giving us precious comments! Our team will keep improving every details to provide the best service for you. We are expecting you coming back soon!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
スタッフの対応が良いホテルでした
スタッフが親切で、良い対応をしてくれました。近くにレストランなども充実しており、便利でした。朝方のラッシュ時でしたが、ホテルの方が丁寧な対応でタクシーを呼んで下さり、大きな問題もなく空港に到着出来ました。
GSM 於 2017年4月3日回覆
Dear Guest, Thank you very much for your constructive feedback from your recent stay, we hope you've enjoyed your staying with us in Changsha! We are looking forward welcoming you back in the near future. Sincerely yours, Natalie Liu Guest service manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
とても内装も豪華で清潔でした。 ウェルカムフルーツやウェルカムケーキもあって幸せな気分になれました。
GSM 於 2016年11月15日回覆
尊敬のお客さん、ありがとうご入居し、我々のホテルのサービスに満足し、お客様の満足度はもっと励み、ぜひおよりください、ありがとう!

6/10 一般般

Kun

喜歡：整潔度、員工素質和住宿環境和硬體
noisy
It took me more than 40 mins to check in. i booked one king room and one 2 beds room, but i was told that the hotel received the order of 2 king rooms, after i showed my booking reference to hotel staff, he still asked me to check with the hotels.com which made me feel crazy about the hotel. After 45 mins, the staff finally agreed to give me 1 king and one 2 single bed room. Meanwhile, the room was too noisy to sleep in the mid-night, 3 nights, all woke up by the car horn...
General Manager 於 2016年11月10日回覆
Dear Guest, Thank you very much for taking your time to write your review and my apology for replying only today. We do apology for your experienced at hotel. I do hope that you will be giving us the opportunity to serve you again. Sincerely yours,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年11月1日回覆
Dear guest, thank you for choosing Wyndham Grand Plaza Royale Furongguo Changsha! Our team will keep improving every details to provide the best service for you. We are expecting you coming back soon!

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1 Night in Changsha
Had a great business trip stay in Changsha, and will be using this hotel going forward. It's hard to find top notch business hotels in Changsha, and am so glad to have discovered this one.
GSM 於 2016年7月24日回覆
Dear Mr. Joshua, thank you for choosing Wyndham Grand Plaza Royale Furongguo Changsha, and giving us precious comments! Our team will keep improving every details to provide the best service for you. We are expecting you coming back soon!

10/10 有夠讚

TAEOH，korea

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel location soso
GSM 於 2016年6月19日回覆
Dear guest,thank you for living in Wyndham Grand Plaza Royale Furongguo Changsha and giving us precious messages.Our team will keep improving every details to provide the best service for you.Hope you'll come again.

8/10 不錯哦

D Lo，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good hotel but location so so
Not bad for business trip

8/10 不錯哦

Law，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, but location....
Nicely maintained and decorated. Price is reasonable but should give option of no breakfast (less price) as I don't eat breakfast at all. Location is a bit in middle of no where but about RMB 10 taxi to the central Chang Sha. Taxi sometimes hard to get and therefore needs patient.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
Good choice to stay during your visit to Changsha.

8/10 不錯哦

Pumit，Bangkok

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great stays but pricey for hotel in a small city

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A good business Hotel
A very nice Hotel with friendly staff. I would be very happy to stay here again.

10/10 有夠讚

Robin，Vancouver, BC, Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Class Act
Great stay! We were very well cared for. One small issue with the air conditioning but we turned the thermostat all the way down and left it on all day, even when we were out. That solved it. Attentive, friendly staff. Great meals. We'll stay again in July.

10/10 有夠讚

Chung，Calgary, Alberta Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Changsha's Finest
I thought the hotel was great. I walked through the other highly rated hotels in Changsha and the Grand Plaza Royale was superior to all of the other hotels. The staff was friendly and courteous. The only thing I disliked was that there were no designated non-smoking areas but that is common in China. Also, I disliked the fact that people were spitting in the lobbies and elevators, but that is more of a complaint about the people rather than the hotel. The hotel was great and I would recommend it to anyone traveling to Changsha, Hunan.