Dear guest, Thank you for your stay in Grand New Grand Century Hotel Jingyue Changchun. We are pleased that you enjoyed the stay in our hotel.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
8/10 不錯哦
Xiao
2018年6月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good condition with some downsides
This hotel is brand new. Some amenities are not quite ready - for example, there is no gym or swimming pool. But the staffs are very friendly and supportive. One main complain is that there is a strong chemical smell in the room due to the new construction. Another main negative experience is that there is a massive construction going on around the hotel site. So, it makes a huge traffic jam and no business nearby.
Xiao
於 2018 年 6 月住了 4 晚
酒店经理 於 2018年6月26日回覆
Dear guest,
Thank you for staying in the Grand New Century hotel of Jingyue. Your high evaluation gives the hotel confidence and encouragement, the road maintenance around the hotel, the troubles that have caused you, we are deeply sorry. The maintenance road around the hotel, but the road maintenance is about to be completed, the room air quality problems, the hotel has always attached great importance to the hotel, and take a response to the hotel for every room in advance ventilation, if the room is not able to meet your requirements, contact the hotel front desk staff at any time for you to change. Room. Ensure your stay experience. We apologize again for not reaching your expectations. At the same time,We will continue improve the quality of service and product improvement. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!