庭園

尚佩恩厄巴納坎普斯頓萬豪唐普雷斯套房飯店的評分

3 out of 5

評論

8.8

有夠讚

10 分,有夠讚;522 則評論中有 306 則" "
8 分,不錯哦;522 則評論中有 147 則" "
6 分,一般般;522 則評論中有 34 則" "
4 分,不太好;522 則評論中有 16 則" "
2 分,很糟糕;522 則評論中有 19 則" "

9.0/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Yi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location, clean
於 2022 年 4 月住了 3 晚

8/10 不錯哦

Yue

於 2021 年 8 月住了 7 晚

2/10 很糟糕

PP

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
adsbihhhhhbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
於 2020 年 3 月住了 1 晚
GM 於 2020年4月17日回覆
Thank you for taking the time to fill out a review :-)

10/10 有夠讚

HUNGI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent.
於 2019 年 12 月住了 1 晚
Jennifer Bryant 於 2019年12月16日回覆
Thank you for the amazing review!

10/10 有夠讚

Xingming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置极好,早餐很棒,房间很大!
於 2019 年 10 月住了 2 晚
GM 於 2019年10月31日回覆
Thank you for the outstanding review.

10/10 有夠讚

Xingming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店很棒
很好!
於 2018 年 10 月住了 2 晚
Tammy B 於 2018年12月5日回覆
Thank you for the 5 STAR review

10/10 有夠讚

CHIU-PING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點非常好, 旁邊就是熱鬧的綠街, 吃東西, 買東西都很方便, 也很靠近UIUC大學, 走路就可以到學校
於 2018 年 8 月住了 4 晚
GM 於 2018年10月12日回覆
Thank you for the 5 STAR review

10/10 有夠讚

Hsieh-Jun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A must-stay place in U of I
The stay at this hotel has been wonderful.. Helping staff, neat environment, perfect location..
於 2018 年 5 月住了 4 晚
GM 於 2018年6月12日回覆
Thank you very much for the amazing review. We look forward to seeing you again when in the Champaign Area

8/10 不錯哦

PEI-I

喜歡:住宿環境和硬體
不喜歡:整潔度
飯店打掃不及時而且不仔細
. 於 2018年4月1日回覆
Thank you

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好的一家酒店 房间设施很棒 地理位置也很好
很好的一家酒店。 房间内设施特别棒,是半开放式的 还有厨房餐具等等。 离校园非常非常近 步行5分钟就能到campus。 一切都很方便。 推荐大家住这里。工作人员也十分的友善。特别是早餐服务。
於 2018 年 3 月住了 3 晚
GM 於 2018年3月14日回覆
Thank you for the wonderful review. We are delighted to hear that you had great customer service and enjoyed the large rooms. We look forward to seeing you again.

8/10 不錯哦

Li

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 3 晚

10/10 有夠讚

Peii

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It's clean,bright and spacious. And suitable for family. Located in green street of school, its very convenient.
於 2017 年 8 月住了 5 晚

10/10 有夠讚

Ming,NJ

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This hotel is totally nice
It is little bit hard to find the gate if you first come here like me. But it has a perfect location and the room is also nice.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年10月7日回覆
Thank you for your stay! We are glad you enjoyed it. Please comeback again!

6/10 一般般

Debabrata

家庭旅遊
The property is right in the campustown which makes it very easy to access. However, the service is average. They promised to clean the room every 3rd day but they didn't service the room only once in 11 days despite making requests.
於 2024 年 4 月住了 11 晚
Jena - Assistant General Manager 於 2024年5月6日回覆
Thank you for providing your feedback, I have shared this with our Housekeeping Leadership Team.

6/10 一般般

Peter

情侶出遊
Nothing special. The location is good if you want to be central, but therefore also quite noisy. Hotel itself could use some updating (pool was closed, fire alarm went off in the middle of the night for no reason) and cleaning (room and common areas). But at the same time its not horrible.
於 2024 年 4 月住了 3 晚
Jena - Assistant General Manager 於 2024年4月29日回覆
Dear Peter, Thank you for providing your feedback, I apologize for the inconvenience, we hope to restore your faith back into TownePlace Suites by Marriott.

10/10 有夠讚

Brandon

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Jena - Assistant General Manager 於 2024年4月30日回覆
Thank you for the 5 Star Review, we look forward to accommodating your next stay!

2/10 很糟糕

Ryan

不喜歡:整潔度、員工素質和住宿環境和硬體
Drove 2.5 hours from Chicago only to be told they had overbooked, and could not honor the reservation I had made a few days prior. The guy staffing the front desk at least made a few calls to get me another hotel (albeit one that was a step down in quality), but completely unacceptable that my reservation was cancelled.
於 2024 年 4 月住了 1 晚
Jena - Assistant General Manager 於 2024年4月13日回覆
Dear Ryan, Thank you for providing your feedback, I have shared your feedback with our General Manager.

10/10 有夠讚

Yun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Jena - Assistant General Manager 於 2024年4月5日回覆
Thank you for the 5 Star review, we look forward to seeing you again.

8/10 不錯哦

Hilary

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 2 月住了 1 晚
Jena - Assistant General Manager 於 2024年2月11日回覆
Thank you for providing your feedback, we look forward to accommodating your next stay with us.

10/10 有夠讚

Min Jung Min

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
추천!
추천!! 편안한 밤을 원하시면 좋은 선택이 될 것입니다. 시내와의 접근성도 좋습니다.
於 2024 年 1 月住了 2 晚
예나 차장 於 2024年1月30日回覆
귀하의 의견을 보내 주셔서 감사합니다. 다음 숙박을 기대하고 있습니다.

6/10 一般般

TAEHEE

於 2024 年 1 月住了 5 晚
Jena - Assistant General Manager 於 2024年3月25日回覆
Thank you for sharing your feedback, we apologize for falling short on meeting your expectations,

8/10 不錯哦

Yiming

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place.
於 2024 年 1 月住了 2 晚
Jena - Assistant General Manager 於 2024年1月30日回覆
Thank you for providing your feedback!

10/10 有夠讚

Sheri

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Jena - Assistant General Manager 於 2024年1月22日回覆
Thank you, Sheri, for the 5 STAR review, we look forward to accommodating your next stay.

8/10 不錯哦

Holly

喜歡:整潔度和住宿環境和硬體
Jena - Assistant General Manager 於 2024年1月30日回覆
Thank you for providing your feedback!

10/10 有夠讚

Beatriz

於 2023 年 12 月住了 2 晚
Jena - Assistant General Manager 於 2023年12月18日回覆
Thank you for the 10/10 rating, we look forward to seeing you again!

10/10 有夠讚

Madelene

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 5 晚
Jena - Assistant General Manager 於 2023年12月9日回覆
Thank you, Madelene, we look forward to seeing you again.

6/10 一般般

Jodi

於 2023 年 11 月住了 1 晚
Jena - Assistant General Manager 於 2023年12月18日回覆
Thank you for your feedback!

10/10 有夠讚

Marianela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2023 年 11 月住了 3 晚
Jena - Assistant General Manager 於 2023年11月26日回覆
Thank you for the 5 Star review!

2/10 很糟糕

Ioannis

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are dingy and dirty. Even though the place is renovated, it's in bad condition. I am not sure how they managed that. The A/C was broken and making an annoying sound, which did not let me sleep all night. The staff is not friendly and accommodating at all
於 2023 年 11 月住了 2 晚
Jena - Assistant General Manager 於 2023年11月16日回覆
Dear Loannis, thank you for providing your feedback, we have shared your feedback with our leadership team.

10/10 有夠讚

Sean

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for a basketball game at Illinois- easy walk from Amtrak station and to State Farm Center- hotel is in campus town with plenty of food and drink options.
於 2023 年 11 月住了 1 晚
Jena - Assistant General Manager 於 2023年11月16日回覆
Thank you for providing your feedback, we look forward to accommodating your next stay.

10/10 有夠讚

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in Campustown right on Campus!
於 2023 年 10 月住了 1 晚
Jena - Assistant General Manager 於 2023年10月31日回覆
Dear David, Thank you for the 5 Star review, we look forward to accommodating you for all your future travels.

10/10 有夠讚

Colleen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to campus. Nice breakfast. Comfortable room with good space and outfitted well with storage and seating. Parking easy.
於 2023 年 10 月住了 3 晚
Jena - Assistant General Manager 於 2023年10月27日回覆
Dear Colleen, Thank you for providing your feedback, we look forward accommodating your next stay with us.

10/10 有夠讚

Marlese

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredibly convenient to University. Very comfortable room, set up well for longer stay. The pool is perfectly heated and doesn't reek of chlorine--so hard to get myself to get out. Parking is a little tricky, but once you figure it out, easy peasy. Staff was polite, professional and accommodating. If our kid goes to college here, this going to be our visit spot.
於 2023 年 10 月住了 1 晚
Jena - Assistant General Manager 於 2023年10月24日回覆
Thank you, Marlese, we appreciate your feedback, and appreciate the 5-star review. We look forward to accommodating you in the future!

10/10 有夠讚

John

於 2023 年 10 月住了 1 晚
Jena - Assistant General Manager 於 2023年10月31日回覆
Dear John, Thank you for your 5 Star review, we appreciate your feedback and look forward to accommodating your next stay.

10/10 有夠讚

Amy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the perfect place to stay when visiting the University of Illinois campus. Upon checking in, my daughter was given a small gift bag for her campus tour--so thoughtful! The room's amenities are wonderful--fridge, microwave, stove top, and a dining table and chairs. Just a perfect stay for the night!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Suhee

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Jena - Assistant General Manager 於 2023年11月4日回覆
Dear Suhee, Thank you for providing your feedback. We look forward to your next stay!

10/10 有夠讚

STACIA,Rockton

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location to visit the University of Illinois!! Off-street parking....although it's $7/day. Clean, safe, fun colors/decor. Definitely recommend!!
於 2023 年 9 月住了 1 晚
Jena - Assistant General Manager 於 2023年10月9日回覆
Thank you for the 5 Star review. I am delighted you enjoyed your stay. We look forward to accommodating your next stay.

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
right in camputown and easily accessible for anyone visiting U of I
於 2023 年 9 月住了 2 晚
Jena - Assistant General Manager 於 2023年9月26日回覆
Thank you for the 5 Star Review. We appreciate your feedback and look forward to seeing you again.

10/10 有夠讚

Christine

喜歡:整潔度
於 2023 年 9 月住了 1 晚
Jena - Assistant General Manager 於 2023年9月24日回覆
Thank you for the 5 Star Review, we look forward to seeing you again.

10/10 有夠讚

Brian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay, very clean, great parking!
於 2023 年 9 月住了 1 晚
Jena - Assistant General Manager 於 2023年9月18日回覆
Thank you, Brian, for your 10-10 Star Review. I am delighted to hear we provided the Hospitality we strive to deliver. We look forward to your next stay with us.

10/10 有夠讚

Won Suk

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and nice service
於 2023 年 9 月住了 2 晚
Jena - Assistant General Manager 於 2023年9月18日回覆
Thank you, Won Sulk, for your 10-10 Star Review. We look forward to your return.

8/10 不錯哦

James

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel is in a great location, pricey but it was a football game weekend. The logistics of the parking and getting luggage to and from room is cumbersome.
於 2023 年 9 月住了 2 晚
Jena - Assistant General Manager 於 2023年9月5日回覆
Thank you for providing your feedback, we look forward to welcoming you again.

6/10 一般般

Richard

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Personnel working for the hotel were great. First room we had the carpet was wet, not just a little area but the entire carpet was wet. The A/C unit stated the room was 75 degrees. Was moved into a double queen from a king, much nicer room the only problem it took over 24 hours for the room temp to drop below 72 from 75 then the room stared to cool and get comfortable. The internet said ample parking and pet friendly, nothing about the fees that were charged $7 dallors a night for parking and $100 pet fee
於 2023 年 8 月住了 3 晚
Jena - Assistant General Manager 於 2023年8月29日回覆
Thank you for providing your feedback on your most recent stay, we apologize for falling short on meeting your expectations, I have sent you a follow up E-mail.

2/10 很糟糕

Juliann

不喜歡:員工素質
於 2023 年 7 月住了 1 晚
Jena - Assistant General Manager 於 2023年8月15日回覆
Thank you Juliann for your feedback

10/10 有夠讚

Elizabeth

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay in a comfy suite in the middle of campustown
This is a great facility, with a terrific location. The desk help was superb. Really appreciated the hot breakfast, store, and laundry
於 2023 年 7 月住了 5 晚
Jena - Assistant General Manager 於 2023年8月2日回覆
Thank you Elizabeth for your feedback on your most recent stay. I am delighted to hear we have provided the hospitality we strive to deliver. We look forward ti accommodating your next stay with us.

6/10 一般般

Rhonda

商務旅客
喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Jena - Assistant General Manager 於 2023年8月1日回覆
Good evening, Rhonda, thank you for providing your feedback on your most recent stay!

4/10 不太好

Geoffrey

於 2023 年 7 月住了 1 晚
Jena - Assistant General Manager 於 2023年7月17日回覆
Thank you for providing your feedback.

10/10 有夠讚

Robert

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Big clean rooms with small kitchen
於 2023 年 6 月住了 1 晚
Jena - Assistant General Manager 於 2023年7月2日回覆
Thank you for the 5 Star Review! We are delighted to hear we have provided the hospitality we strive to deliver.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel and on campus
This is probably the best hotel in the Champaign area and has the best location, right in the heart of campus. It is new, clean, rooms are spacious, staff is great.
於 2023 年 6 月住了 1 晚
Jena - Assistant General Manager 於 2023年6月6日回覆
Thank you for providing your feedback on your most recent stay, I am delighted to hear we provided the hospitality we strive to deliver. We look forward to accommodating you in the future.