Find Hotel with a Concierge in Ceuta & Melilla

"Our room type was advertised with a balcony, our room just had a window with a wall directly in front with a piece of artificial grass covered in cigarette ends. The room had two single wobbly beds with hard, thin mattresses. The wooden headboards weren’t fixed to the wall, just wobbling about with the beds. The room cooling system did not work, only giving heat on the cool setting. The room was uncomfortably warm and the window couldn’t be opened due to mosquitos at the window. The breakfast was good, after very little sleep."

"First of all we have received an upgrade and the views are spectacular. The staff was amazing, responsive and kind. The location of the yatch hotel was pretty good as well. The room was well maintained mostly but some parts of the room didn’t feel clean."

"The hotel was clean, although showing signs of wear - revolving door not working, Drside doors sticking on the"

"This hotel is up very steep roads and driveway. If you don’t have transport you might want to consider staying elsewhere. It’s a beautiful old building which, in my opinion, has been ruined by laminate flooring in rooms/shower rooms. In the shower room it is difficult to reach the toilet paper whilst seated, behind you and to the left. There is little space to put your toiletries in there and the towel rail is too high for someone who is 5ft 2in. No shower caps are provided but the toiletries provided by the hotel were very nice. We ate in the bar the first evening and found staff weren’t the friendliest. We had burgers which were ok but dessert was very disappointing. My husband ordered apple pie and custard which came with a spoon of custard, a spoon of ice cream and a squirt of cream. What’s that about? I had parfait which was tasteless and the base was dry sponge. There were small black insects flying around and trying to get at the food and drink. I won’t stay at this hotel again. "

"Yes it did, made the stay more pleasant. The cleaning maid was excellent, friendly and very conscientious "

"Room was clean. Check in was wonderful. Parking was ample. WOuld have given a 10, but the walls were a little thin--I could hear the guy next door snoring and a TV in the distance."

"Great location, lovely room with a great view. ."